Contents

Acknowledgments

1

1.

Just going to hospital

3

2.

Undocumented migrants, healthcare and health

7

Estimates of the uncountable and concepts of the unnamed

7

Healthcare for undocumented migrants: policies…

11

… and practices

18

Undocumented migrants’ health

21

3.

Telling stories about healthcare for undocumented migrants

25

Collecting materials at and around the NGO

25

Healthcare for undocumented migrants as a process

27

Core moments of inclusion

31

4.

Settling in

35

Suzanne: ‘Now, it’s just fine’

37

5.

The NGO and its network

41

Béatrice: ‘They always find a solution’

42

Peter: ‘These people are now like my family’

49

Maria: ‘I was in bondage but I didn’t know’

54

Jonathan: ‘I had no place to go’

60

6.

Insurance

71

Anna: ‘Sometimes, I have a friend’

73

Fanny: ‘I can just make an appointment’

77

Nicolas: ‘I know I have to pay because I know why’

80

7.

Healthcare for undocumented migrants

87

Dynamics of inclusion and exclusion

87

Contexts and dimensions of inclusion and exclusion

91

Legal status, healthcare and health

96

8.

Literature

99