Chapter 2
1. Nate Boaz and Erica Ariel Fox, “Change Leader, Change Thyself,” McKinsey Quarterly, March 2014.
2. Joanna Barsh and Johanne Lavoie, “Lead at Your Best,” McKinsey Quarterly, April 2014.
Chapter 5
1. For a detailed exploration of the subject of justification and how the need for it arises, see one or both of our earlier books, Leadership and Self-Deception and The Anatomy of Peace.
Chapter 7
1. Sarah Green Carmichael, “The Debt Collection Company That Helps You Get a Job,” Harvard Business Review, August 16, 2013.
2. Ibid.
3. Ibid.
4. Scott Davis, “Gregg Popovich Broke Down What He Looks for in Players, and It Was an Inspiring Life Lesson,” Business Insider, February 22, 2016.
5. Michael Lee Stallard, “NBA’s Spurs Culture Creates Competitive Advantage,” FOXBusiness, February 25, 2015.
6. Ibid.
7. Ibid.
1. If you want to learn more about Alan Mulally and what he and his team did to save Ford, we highly recommend Bryce G. Hoffman’s excellent book, American Icon: Alan Mulally and the Fight to Save Ford Motor Company (New York: Crown Business, 2012).
2. Hoffman, American Icon, 109.
3. Ibid., 106–107.
4. Ibid., 111.
5. Ibid., 122.
6. Ibid., 125.
Chapter 9
1. Brenda Ueland, Strength for Your Sword Arm (Duluth, MN: Holy Cow! Press, 1996), 205.
2. Ibid., 206.
Chapter 12
1. Hoffman, American Icon, 71.
Chapter 13
1. Hannah Arendt, The Human Condition, 2nd ed. (Chicago: University of Chicago Press, 1998).
Chapter 14
1. Richard Sheridan, Joy, Inc. (New York: Portfolio/Penguin, 2013), 42.