HOSPITALITY (“IF THEY WANT SCRAMBLED EGGS . . .”)
Every successful business, in one way or another, is built around hospitality.
The problem is, many businesses fail to see that. And if they do, they don’t pay nearly as much attention to it as they should.
Hospitality can mean everything to the success or failure of your business. In this section, I’ll discuss what hospitality involves, why it means so much to your business, and how to overcome obstacles that can get in the way of providing hospitality—consistently and without exception.