Index

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Adamski, Tom, 213

Adidas, x, 2–3, 227

adolescent girls, 148–9

bedrooms, 151–8, 160–1

imbalances, 154–5

selfies, 152, 155, 159, 161, 162, 167–8

Aeronautica Militare, 134–7, 209

age, chronological and emotional, 114–15, 156, 190–1

air travel

airline food, 196–7

airports, 5, 16, 58, 60, 162, 196

Emirates airline, 175

security, 196

alcohol

beer can/bottle displays, 139, 157–8

and Brazil, 122, 126–7, 129, 134, 137, 140–5

and Russia, 27–9, 31, 33, 42, 63

and transformation/escape, 33–4, 42, 127

Amazon, 44, 72, 142

American Express, 162, 210–11

Anderson, Chris, 59

Ansell, 211–12

anthropology, 11. See also ethnography; Subtext Research

Apple, 49, 59, 96, 112, 138, 172–4, 178, 180, 203

Arons, Marc de Swaan, 13

aspiration, 4, 29, 34, 60, 81, 131–7, 180, 196

and Brazil, 122, 126–35, 140–1, 144–5

and fashion, 128–9, 150–2, 155–6, 158

Australia, 15, 75, 104–5, 107–8, 115, 131, 142, 176, 180–1

Austria, 142, 151, 154, 156, 158, 168

automobiles

BMW Mini Cooper, ix, 199

Chevrolet, 138

and China, 172, 179–80, 199–205

and Germany, 173, 200–202

and identity, 180

and Saudi Arabia, 35

self-driving cars, 216

and the United States, 61, 63, 200–202

beauty, 29, 77, 80, 100, 145, 177. See also cosmetics; fashion

bicycling, 105, 171–2, 214

big data, vii-viii, 2–3, 12–14, 73, 160, 212–16

Boas, Franz, 11

brands and building, 1–2, 4, 14, 67, 112, 173

and aspiration, 131–7

brand ambassadors, 108, 115, 145, 191

brand loyalty, 107, 113, 163, 213

country branding, 57, 60, 175–7

definition of brand, 211

and desire, 9–11

destinations, 173–7

fear of losing branded identities, 210–11

globalization of, 147–8

and Kulturbrille (culture glasses), 11

and religion, 138–9

and Somatic Marker Hypothesis, 65–6

See also specific brands; Subtext Research

Brasil Kirin, 121–3, 138. See also Devassa

Brazil, 9, 56, 76, 95–6, 122–45

aspiration, 122, 126–35, 140–1, 144–5

color, 140–1

Carioca, 130–1, 141, 145

community, 139–42

favela, 5, 80, 121, 140, 222

fear halo, 121–2

national identity, 124–5

Rio de Janeiro, 80, 122–3, 126, 130–1, 137, 141, 143–5

Salvador, 121, 137, 138, 140

São Paulo, 80, 128, 137, 138, 144

socioeconomic class, 123–8

See also Devassa

“Breaking the Frame,” 192–4

Britain. See Great Britain

cars. See automobiles

Carson, Shelley H., 105

celebrity, 128, 130, 167

cereal packings, 76, 84, 86, 92–6

Chicken Kitchen, 67–70. See also Lowes Foods

childhood illness, 6–8

China, 171–3

apartment buildings, 182, 185

art museums, 185–6

automobile industry, 172, 179–80, 199–205

bedding, 184–5

Beijing, 77, 179, 181–2, 186–7

bicycles, 171–2

doors, 200, 202–5

health and hygiene habits, 182–5, 186

“Made in China,” 172, 178, 180, 199, 204–5

media, 59–60

pollution, 172, 178–80

Quingming Jie (Tomb-Sweeping Festival), 186–8

rational thinking, 172–3

sensuality, 184–5

Shanghai, 178–9, 182–3

shopping behaviors, 181

somatic markers, 177–8

speed, 184, 186–7

transformation, 187–90, 200, 203–4

Christakis, Nicholas, 98

Christian Louboutin, 115

Climate, 216–17

clothing

Aeronautica Militare, 134–7, 209

and aspiration, 128–9, 150–2, 155–6, 158

and “Breaking the Frame,” 193–4

and China, 133

and imbalance, 19

and India, 81, 85, 89

manufacture of, 149–50

and ritual, 151, 193

and Russia, 27, 87

and Saudi Arabia, 35–6, 39, 98–9

shoes, 158–9

shopping behaviors, 155–7, 164, 166–7

“What Color Is This Dress?” photo, 207–8, 219

See also fashion; Tally Weijl

Colombia, 52, 61, 124, 212

Medellín, 51, 119–20, 177

color

and Brazil, 140–1

and India, 78, 81–6, 88–96

and Russia, 22–4, 26, 29–34

“What Color Is This Dress?” photo, 207–8, 219

community and belonging

and Brazil, 139–42

and local observers, 219–20

online community, 45, 164

and religion, 138–40

and Russia, 25, 43

and shopping, 163–4

sociability, 163–4

social exclusion, 110–11

and technology, 139, 164

tribes, 56, 97, 115, 135, 137, 140, 145, 161, 165

and Trollbeads, 110, 218, 222, 225

and the United States, 61–5, 67–9, 71–2, 222

cosmetics, 22, 29, 31, 100, 150, 155, 159

Craig, Jenny and Sidney, 107. See also Jenny Craig

creativity, 2, 32, 41, 59, 76, 193, 225

Cristiano di Thiene, 134. See also Aeronautica Militare

culture, 4, 6, 9–11, 14–17, 30–2

and animal displays, 68–9

and body weight, 95, 98–9

and connection, 25, 141–2, 222

and conversation, 128–9

cultural change, 11, 19

cultural observers, 219–20

and desire, 16–17, 225

and display of national flags, 20

and emotion, 181, 199, 224

gay influence on, 165–6

and gender, 31–5

high-contact, 141–2

and imbalance/exaggeration, 10, 19–20, 29–30, 218

Kulturbrille (culture glasses), 11

and political correctness, 52, 54, 56

and skimming, 75

water-facing, 131

See also individual nations; clothing; food; homes

cuteness, 191, 194, 195, 198–9, 204

Damasio, Antonio, 65–6

Denmark, 6–7, 17, 21

Andersen Bakery, 75

conversation kitchens, 21, 221

emotional gaps, 223

homogeneity of, 56

Royal Copenhagen china, 209–10

stress, 21, 221

walking habits, 12

desire, 4, 6, 29, 38, 49–50, 94, 123, 130–1, 171

and anticipation, 17–18, 67, 108–9, 185, 202, 203

for belonging, 140

and children, 39, 46, 111, 201

and compensation, 225

and cultural versus national needs, 19–20

as elusive, 10–11

and fashion, 150, 161

and imbalance, 9–10, 19–20, 218

and instant gratification, 2–3, 17–18, 203

for liberation, 73

and refrigerator magnets, 33–4

tactile, 94, 164

and Twin Self, 204

Devassa, 122, 126–7, 129, 134, 137, 140–5

and aspiration, 144–5

and ritual, 142–3

and transformation, 143–4

diets, weight-loss, 107–17, 134

Digital Natives, x, 2

Disney, 106, 112, 166

Disneyland, 61, 62

Euro Disney, 188–9

Hong Kong Disneyland, 133

doors, 26, 28, 53, 111, 122, 200, 202–5. See also refrigerator door magnets

dopamine, 108, 130

dressing rooms, 156, 167–8, 226

Driest, Frank van den, 13

Dubai, 10–11, 174–7

Durov, Pavel, 44

eastern Europe, 87, 155. See also Russia

e-commerce, 12, 44–6, 48, 62, 72, 163–4

embodied cognition, 150–1, 189

emojis, 22, 33

empathy, 14

enclothed cognition, 150–1

England. See Great Britain

escape, 10–11, 42, 113, 143, 156, 219

and alcohol, 33–4, 42, 127

and refrigerator magnets, 33, 36, 42–3

and Russia, 33–4, 41–2, 63

and Saudi Arabia, 36, 40, 41, 43

and technology, 188

and transcendence, 34, 145

and transformation, 34, 116, 127, 143–5, 150–1, 158, 187–90, 200, 203–4

and the United States, 63–4

See also Oasis

ethnography, 2, 11, 145, 227. See also Subtext Research

Euro Disney, 188–9

eyeglasses, 81, 93, 130

Facebook, 18, 88, 130, 152, 154, 157, 162, 220, 221, 215. See also social media

fashion

and adolescent girls, 148–68

and aspiration, 150

and Brazil, 126–7, 131

and desire, 150

gay influence on, 165–6

and Italy, 133–4

and Japan, 11–12

and Russia, 24, 30–5

and transformation, 150

See also clothing; jewelry; shopping; Tally Weijl

Fashion Week, 148–9

fast food, 65, 147

McDonald’s, 30, 54, 98, 102–7, 170, 203

fear, 37–40, 53, 56–7, 63

fear halo, 120–1

of losing branded identities, 210–11

film, 21, 26, 69

Back to the Future, 67–8, 83

Blue Scripts and Green Scripts, 112

Bollywood, 83

and country branding, 177

Crocodile Dundee, 176

Fellowship of the Ring, 177

Godfather, 66, 204

Karate Kid, 177

Lego Movie, 3

movie theaters, 113–14, 186

Star Wars, ix, 2, 198

Super Size Me (documentary), 102

and Twin Self, 204

flags, national, 20, 134, 192

food

cereal packaging, 76, 84, 86, 92–6

hummus, 99, 144–5

kitchens, 11–12, 16–18, 21–3, 33, 84–5, 88, 100–101, 129, 221

restaurant dining, 18–19, 56, 58, 75, 103

shadow lines in supermarkets, 94

spices, 16, 84–6, 88–9, 92

tea, 83, 84, 88

See also fast food; Lowes Foods

Fox, James Alan, 58–9

Foxconn, 178

France, 75

Eiffel Tower, 36, 38, 182

Euro Disney, 188–9

food, 30, 102–3

Paris, 62, 103, 133–4, 148–9, 164, 173–4, 185–6, 188–9, 195

Frazier, Ian, 23

friendship, 21, 25, 97–8, 126–7, 157

gender roles and differences

adolescent identity, 157

bedrooms, 152, 153

and Russia, 27, 29–34, 42–6

and Saudi Arabia, 35–6, 40, 99

Germany, 2–3, 102, 149, 151, 154, 158, 173, 200–202

Google, 12–13, 96, 131–2, 216

Gorbachev, Mikhail, 27

Great Britain, 22, 77, 91, 155, 212

London, 11, 36, 173–4, 182

See also United Kingdom

grocery retailers. See Lowes Foods

H&M, 148, 155

Haas, Robert, 38

Haller, Julia, 208

hand cream, 159

hand strength, 17

happiness, 59, 169–71

Harrison, George, 200

health and hygiene, 159

and rituals of transformation, 151

shampoo, 160, 161

toothbrushes and tooth brushing, 9, 31, 37, 39, 182–3, 186

See also beauty

Heineken, 126, 127, 157

Hitchcock, Alfred, 112

homes

artwork, 16, 26–7, 32, 37–8, 86, 151–3

bedrooms, 27, 31, 39–40, 82, 86, 88, 111, 132, 151–8, 160–1, 184, 222

curtains, 36–7, 39, 53, 227

garbage, 9, 101, 219

in India, 82–9

kitchens, 11–12, 16–18, 21–3, 33, 84–5, 88, 100–101, 129, 221

mirrors, 30–1, 44, 86, 90, 153

refrigerator contents, 100–101

refrigerator magnets, 32–4, 36, 38, 42–4, 62, 82, 218

in Russia, 26–34

in Saudi Arabia, 36–40

in the United States, 60–3

Hong Kong Jockey Club, 131–4, 134, 143

identity, 74, 88, 111

and automobiles, 180

and bedrooms, 152–3

and brands, 115, 195, 209–11

“Breaking the Frame,” 192–5, 198

and clothing, 41, 161, 209

as a construct, 191

and escape, 34, 113

multiple social identities, 226–7

and music, 213–14

national, 124–5, 177

and small data, 8–9, 14, 16

and sports, 214–15

Twin Self, 190–1, 194, 200, 204, 209, 222

and walls, 37

Iger, Robert, 112, 166

imbalance

and adolescent girls, 154–5

and children, 201–2

and China, 187

and desire, 9–10, 19–20, 218

and emojis, 22

and France, 103

and rebellion, 29–30

and Russia, 29–30, 44

and technology, 60

and Trollbeads, 111

India, 75–6

advertising rules, 96

Bollywood, 83

cereal packaging, 76, 84, 86, 92–6

color, 78, 81–6, 88–96

Hinduism, 76, 77, 80

homes, 82–9

mothers-in-law and daughters-in-law, 5, 76, 78–90, 93–4

Mumbai, 76–8, 80, 83, 85, 98, 92

mummyji (honored mother), 79–81, 92–3

New Delhi, 76, 77, 79, 80, 89, 92

population, 76, 78

poverty, 76–7

saas-bahu (Hindi-language soap operas), 79–80, 82

shantytowns, 80

spices, 84–6, 88–9, 92

tea, 83, 84, 88

infants, 79, 85, 95–6, 178–80

Information Era, 2, 14, 139, 163–4, 174, 204

Internet

and China, 171

and concept of “local,” 162

and happiness, 57–9, 170

online shopping, 12, 44–6, 48, 62, 72, 163–4

and Russia, 43, 48, 64

and Tally Weijl 2.0, 167–8

and the United States, 57–9, 63

See also social media; technology

iRobot, 190–1, 194–5, 197–9. See also Roomba

Italy, 29, 50, 58, 71, 133–7, 140–1, 145, 182, 189

Jack Morton Worldwide, 138

Jackson, Peter, 177

Japan, 75, 122, 179, 184, 189

“Breaking the Frame,” 192–3

business card exchange, 70

commuter train doors, 202

cuteness, 194, 199

fast food, 98

household gender roles, 11–12

“Paris Syndrome,” 133–4

population density, 188

sexuality, 30

timeliness, 15

walking habits, 115, 186

wireless market, 148

Jenny Craig, 107–17, 134

jewelry, 8, 109–10, 130. See also Trollbeads

Jobs, Steve, 59, 112, 166

Katz, David, 98

Kirin, 121–3, 138

Knausgaard, Karl Ove, 48

Knudstorp, Jørgen Vig, 1

Langer, Ellen, 90–1

LEGO, x, xi, 1–3, 7, 39, 201, 209, 225–6

and social currency (Adidas inspiration), 2–3, 213–14, 222, 227

Lifebuoy, 81–2

LiveStrong bracelets, 130

Lowe, Tim, 50

Lowes Foods, 47–50, 60, 62–73, 83, 113, 116, 130, 190, 218, 222, 224–6, 232–3

and Back to the Future inspiration, 67–8

Beer Den, 72

Chicken Kitchen, 67–70

Permission Zones, 65, 67

Pick and Prep (produce section), 71–2

rectangular design, 66–7

SausageWorks, 68, 73

Marketing2020 (marketing leadership study), 13

McDonald’s, 30, 54, 98, 102–7, 170, 203

McNeill, Caitlin, 207

Mexico, 95–5, 98–9

Middle East, 6, 9, 99, 113–14. See also Dubai; Saudi Arabia

Millward Brown Vermeer, 13

mothers-in-law and daughters-in-law, 5, 76, 78–90, 93–4

movies. See film

music, 38, 142, 148, 152, 154, 200, 214–15, 222

Navalny, Alexey, 44

Nescafé, 129

Nestlé, 217

Netflix, 196, 222

New Zealand, 137, 177

Novosibirsk, Serbia, 26, 43, 61

Oasis, 33–4, 42–3, 64. See also escape

obesity, 98–100, 102

Pepsi, 195–7, 208–9

Peru, 52, 169

phone bills, 160–1. See also smartphones

Pixie Dust, 189–90

play and playgrounds, 34, 38–40, 44, 200–202

Poland, 151, 154, 156, 202

Putin, Vladimir, 23, 41, 43, 44, 217

Quingming Jie, 186–8

refrigerator door magnets, 32–4, 36, 38, 42–4, 62, 82, 218

religion

and brands, 138–41

and Brazil, 139–41, 219

church attendance, 61, 139–40, 189

and connectivity, 217

and India, 80–1

and Russia, 41

and Saudi Arabia, 41

and Scandinavia, 54

and transformation, 189

and the United States, 54–5, 61

retail convergence, 163–4

rewards, 5, 100, 108–9

rituals, 4, 61, 81, 108, 127, 138–45, 151, 168, 183, 189

Roberts, Kevin, viii-ix

Roomba, ix, 191–2, 194–6, 198–9, 222, 224, 225

Rulership, 217

Russia, 6, 21–35, 43–6, 60, 63–4, 171, 182, 185, 217

alcohol, 27–9, 31, 33, 42, 63

children’s toys, 42, 45

color, 22–4, 26, 29–34

escape, 42–3

gender, 27, 29–34, 42–6

homes, 26–34

Internet, 43, 48, 64

Krasnoyarsk, 23, 25, 26, 61, 64

Mamagazin website, 44–6, 64

Novosibirsk, 26, 43, 61

playgrounds, 34, 44

refrigerator magnets, 32–4, 36, 42, 44, 62, 84

Samara, 26, 61, 64

scents, 87–8

Siberia, 6, 9, 23–34, 43, 45–6, 72

trust, 24–5, 43–4, 45–6

weather, 36

Yakutsk, 26, 28, 32, 61

7C Manifesto, 9, 217–7

Saatchi and Saatchi, viii-ix

Sabra, 144–5

Saga, 91–3

Saudi Arabia, 35–43

children’s books and play, 38–40

clothing, 35–6, 39–40, 99

escape, 42–3

fear, 37–40

gender, 35–6, 40, 99

health, 98–100

homes, 36–40

Islam, 35–8, 41, 99

Mutaween (morality police), 35, 37, 99

obesity, 98–100

refrigerator magnets, 36, 38, 42

shopping mall design, 30–41

weather, 36, 40

Scandinavia, 54, 137, 151, 155, 170, 210, 216–17. See also individual nations

Schlosser, Eric, 102

Sehdev, Jeetendr, 128

selfies, 152, 155, 159, 161, 162, 167–8

shopping

and adolescent girls, 155–6

dressing rooms, 156, 167–8, 226

and Flipping Theory, 136–7

for food, 49–50, 65–73, 85, 94–5

household, 12, 85, 94–5

online, 12, 44–6, 48, 62, 72, 163–4

retail convergence, 163–4

shopping centers and malls, 35–43, 47–8, 61, 63, 113

small data, 4–6, 8–9, 145

and big data, 12–14, 160, 212–16

See also Subtext Research

Small Mining, 4, 11, 33, 49, 92, 115, 187, 202, 223–5, 231, 232. See also Subtext Research

smartphones, 18, 43, 49, 59, 65, 153, 155

and escape/transformation, 64, 188

feature phones, 88–9

prevalence of, 57–8, 153

social media, 8, 14, 18, 43–5, 49, 61, 130, 145, 152, 162, 196, 220

and adolescent girls, 152, 154, 157

and dressing rooms, 167–8

Facebook, 18, 88, 130, 152, 154, 157, 162, 220, 221, 215

and identity, 13–14, 221, 226–7

Instagram, 5, 130, 152, 155, 221, 226

and maskenfreiheit (freedom conferred by masks), 13

Periscope, 164

as reflection of beliefs and biases, 219

and self-esteem, 215

Snapchat, 5, 155

Twitter, 5, 8, 130, 207, 226

and Uber, 225–6

VKontakte.com (VK), 43–4

“What Color Is This Dress?” photo, 207–8, 219

YouTube, 12, 128, 154, 164

See also selfies

somatic markers, 65–7, 116, 176–7

sound, 26, 28, 41, 196–8, 204–5

South America, 52–3, 124, 141–2, 177, 212. See also individual nations

Spurlock, Morgan, 102

Subtext Research, 36, 61, 63, 67, 78, 88, 102, 108, 114, 127

7C Manifesto, 9, 217–27

for automobile manufacturer (China), 180–8, 199–205

for cereal manufacturer (India), 76–86, 88–9, 92–6

defined, 4

for Devassa (Brazil), 122–45

as ethnographic anthropology, 11

for Hong Kong Jockey Club, 131–4

for Jenny Craig, 107–17

for Lowes Foods (United States), 47–73

for mall project (Saudi Arabia), 35–43

for McDonald’s, 102–7

methods, 9–10

for Pepsi, 195–6, 209

for Roomba, 191–2, 194–6, 198–9

for Russian business, 19–35, 41–5

for Saga (United Kingdom), 91–3

Small Mining, 4, 11, 33, 49, 92, 115, 187, 202, 223–5, 231, 232

for Tally Weijl (adolescent girls), 151–68

Switzerland, 28–9, 81, 110, 226

fashion, 148, 151, 154, 155, 158

happiness, 170

license plates, 137

Swiss chocolate, 28

Swiss flag, 134

timeliness, 15, 193

walking habits, 115

Tally Weijl, 148, 151, 156, 158, 162–8, 226

Target, 62, 148, 163

taxis, 21, 51, 120, 128

technology, 5–6, 16–17, 59, 152. See also Internet; Roomba; smartphones; social media

Tetlock, Phil, viii

theaters. See film

Tradition, 217. See also rituals

transcendence, 34, 145

transformation, 34, 116, 127, 143–5, 150–1, 158, 187–90, 200, 203–4

transparency, 5, 59, 170

tribes, 56, 97, 115, 135, 137, 140, 145, 161, 165

Trollbeads, 109–15, 134, 195, 218, 222, 224, 225

Twin Self, 190–1, 194, 200, 204, 209, 222

United Kingdom, 19, 22, 75, 90, 151, 207, 214. See also Great Britain

United States, 50–69, 86–7

children’s play, 63, 200–202

community, 61–5

conflict, 53–4, 66–7

curvilinear design, 53–4

escape, 42, 64

fast food, 102–3

fear, 53, 56–7, 63

homes, 60–3

imbalance, 19, 30

Los Angeles, 21, 60, 123, 126

New York City, 18, 24, 57, 60, 149

North Carolina, 47–8, 60–3

obesity, 98–9

physicality, 30, 52

political correctness, 54–6

security/safety, 56–61, 63

smartphone usage, 43, 57–8

See also Lowes Foods

Venezuela, 120–1, 124

Venugopal, Veena, 79–80

Victoria’s Secret, 72, 157, 163, 166

VKontakte.com (VK), 43–4

VOX, 113

walking habits, 5, 12, 15, 115, 185–7, 214

Walmart, 48, 62, 72, 92

Weed, Keith, 13

weight and weight loss, 98–100, 102, 107–17, 134

Weight Watchers, 107–9, 117

Williams, Pharrell, 104