CONTENTS

1 LAND AND PEOPLE

• Geographical Overview

• Brief History

• Government and Politics

• Finland and Its Neighbors

• The Finns Today

• Cities in Finland

2 VALUES AND ATTITUDES

• Proud to be Finnish

• Community Spirit

• Personal Relationships

• Church and Religion

• Attitudes Toward Foreigners

3 FESTIVALS, CUSTOMS, AND TRADITIONS

• National Holidays

• Family Celebrations

4 MAKING FRIENDS

• Hospitality

• Conversation and Culture

• Formality Versus Informality

• Alcohol and Entertainment

• Joining Clubs and Societies

5 THE FINNS AT HOME

• Quality of Life

• Living Conditions

• The Finnish Family

• Daily Life and Routines

• The Summerhouse (Mökki)

• Schools and Education

• Moving to or visiting Finland

• Outdoor Activities and Nature

• Freedom to Roam: Everyman’s right (Jokamiehenoikeus)

• Design and Shopping

• Banks and Cash Machines

• Buying Alcohol and Drinking

• Sex and the City

• Confrontation

• High Culture

• Popular Culture

7 TRAVEL, HEALTH, AND SAFETY

• Public Transport

• Where to Stay

• Health and Security

8 BUSINESS BRIEFING

• Getting Down to Business

• Office Style and Etiquette

• Communication Styles

• Presentations

• Leadership and Decision Making

• Timing and Punctuality

• Meetings and Negotiations

• Handling Disagreements

• Women in Business

9 COMMUNICATING

• Body Language

• Conversation

• Written Communications

Further Reading