CHAPTER 5
Your Investor Values: What’s Most Important to You?
Far better is it to dare mighty things, to win glorious triumphs, even though checkered by failure . . . than to rank with those poor spirits who neither enjoy nor suffer much, because they live in a gray twilight that knows not victory nor defeat.
—Theodore Roosevelt
 
All I need are some tasty waves, a cool buzz, and I’m fine.
—Jeff Spicoli, Fast Times at Ridgemont High
 
 
 
Bob was a coaching client of Dr. Peterson’s in the mid-2000s. In August of 1987, Bob had predicted that a stock market crash was imminent and decided he needed to prepare for it by buying stock index puts (insurance in case of a market fall). But, being a frugal man, he didn’t like to pay “fair value” for his investments. Throughout the months of September and October 1987 the prices of puts had been rising. Bob had placed his bids well below the asking price, and his buy orders hadn’t been filled.
During a trading week in mid-October Bob had the gnawing sensation that the market was about to plummet, and by Friday was convinced he had to take action to protect himself. That morning he contravened his underlying reluctance to “pay up” for the put options and upped his bid to the “current bid,” becoming the next investor to buy if a seller entered a market order. Other investors interested in purchasing insurance quickly outbid him, and the prices of puts drifted higher all morning. On Friday at noon he once again raised his price to that of the last trade, and once again other bidders entered higher buy prices. Near the end of market hours on Friday he called his broker with urgency to raise his bid one last time before the market closed, but he was unsuccessful and his order remained unfilled going into the weekend.
The next Monday, October 19, 1987—a day that would come to be known as Black Monday—the Dow Jones Industrial Average lost 22.6 percent, and wiped out 30 percent of Bob’s net worth by lunchtime.
Bob told Dr. Peterson, “I absolutely knew the crash was about to happen. I had been an architect of portfolio insurance plans for two mutual funds . . . . later I realized that those schemes would lead to a positive feedback effect on selling once they became pervasive and the next correction started. There aren’t many times in the markets when you know a price move is inevitable. I was just waiting for the trigger, which happened for sure the week before Black Monday.” Why didn’t Bob take the asking price for the puts if he was certain the crash was imminent?
As he spoke it became clear that this was not the first time Bob had stubbornly refused to pay the market price despite his certainty of an impending market move. And his refusal to pay “market” prices wasn’t only related to investing. Bob despised paying full price for any item, whether a suit or a car or an airplane flight. He always waited for a great deal, and he wouldn’t buy an item otherwise.
This thriftiness helped Bob accumulate wealth over his lifetime, and he had profitably invested it in undervalued companies. But at the same time, his thrifty nature had limited the growth of his wealth. Over his lifetime there were several instances when he was 100 percent certain about impending market moves, but he refused to enter market orders that would enable him to profit from them, and as a result he failed to capitalize on his insights. Ironically, because his orders were limit orders outside the market’s current bid-ask spread, they were more likely to be filled when he was wrong than when he was right about the short-term price direction.
Although Bob was wealthy as a result of his long-term investing, he was nowhere near as wealthy as he could have been. Bob valued getting “the best price”—this was very satisfying to him. This is an important and admirable “financial value,” and it usually leads to wealth accumulation, but in this case it became a liability. His problem arose because exercising this value in the small picture prevented him from acting on his insights into the big picture. Frugality is a virtue, but it has its place. If you’re on the Titanic, you don’t say, “I’m holding out for a better lifeboat.”
In 2005, after approximately 10 sessions, Bob felt that he was finished with coaching. In part, he believed the price for coaching was too high. He again contacted Dr. Peterson in 2009 to reenter a coaching relationship.
As he explained, the 2008 financial crisis had exposed flaws in his investing process. He had successfully bought puts in July 2007, and he profited on those in 2007 as the financial crisis began, but by early 2008 he felt the prices were once again “too high” for puts, despite his conviction that a massive decline in the markets was imminent. He had bids to buy puts well under the market price for several months in 2008. His orders to buy puts were never filled because he wasn’t willing to “pay up,” and in 2008 he again lost about 30 percent of his net worth, despite his conviction that the ship he was on was about to go under. (Sometimes a virtue taken too far becomes a vice. It calls to mind the classic skit in which the notoriously frugal Jack Benny encounters a mugger. The mugger points a gun at him and demands, “Your money or your life!” and then waits while Benny stands there silently with his hands in the air. After several seconds he repeats his demand, “I said, your money or your life!” “I’m thinking it over!” responds Benny.)
Such financial values as Bob’s are shaped by many forces. For example, culture, family upbringing, early experiences, and emotionally impactful events form how we think about spending, saving, borrowing, and investing money. This was very much the case with Bob. He grew up in a modest household where conserving money was important. His family didn’t have the same luxuries other, more fortunate, families did. They had enough food to eat, but at the dinner table you ate everything you were served—there were no leftovers. On birthdays, you received “a simple homemade gift,” not a room full of colorful presents. His parents had survived the Great Depression and imparted the survival strategies to their children at a young age. You were rewarded for taking on a paper route, for walking the extra blocks to save bus fare, for saving coins in a jar. And—for the most part—those values served him well in his quest for financial security.
Our financial values amount to a powerful, often hidden force, that drives our investment decisions, both small and large. And as the quotes that open this chapter illustrate, values aren’t uniform from person to person. Roosevelt and Spicoli had slightly different visions of “the life well-lived.” Sometimes a person’s values can lead to advantages, and in other situations to disadvantages. As a result, it is important to review your financial values and to understand how and why they affect your money decisions—for good or ill.

Enjoying the Process

When our values are unaligned with our activities, an internal tension develops. That tension causes a buildup of stress, which often leads to impulsive (and ineffective) actions to alleviate it.
Simply knowing how your values affect your investing behavior is the start of relieving that tension and a major step toward establishing a firm investing identity. Too often values that serve us well in one area (e.g., finding a good deal on long-term investments) can create stress and hold us back from acting on our convictions in other contexts (e.g., taking the necessary actions for short-term market positioning).
A central theme of this book is that there are any number of “right ways” to invest. But the right way for you must possess a quality of singular importance; it must be a way that you can follow. One means of ensuring that a path is easy to follow is to enjoy traveling it. In this way our values are closely related to our interests, the things we find stimulating and fun.
Warren Buffett derives pleasure from understanding how businesses work and devising ways to make them more profitable. George Soros loves practical philosophy. His motivation for investing is driven in part by his desire to test his theories and ideas in the financial markets. Buffett and Soros are two of the world’s greatest investors, and they got that way because each took pleasure in his particular investing process.
Do you have to love what you do as an investor to be successful at it? No. But it helps. And enjoying the investment process signals a compatibility between your investing identity and your investing approach.
Do you enjoy a particular aspect of investing or the markets? If so, it’s important to identify and center on the aspects you find enjoyable—those you value—as you read through this book.
This chapter will help you explore several aspects of your financial values:
1. Identifying your financial values
2. Understanding how your values influence your investment decisions
3. Identifying existential values that motivate your life’s work and provide a sense of meaning
4. Learning about how your family history and past experiences may have shaped your financial beliefs
5. Understanding your social values around money
We’ll help you get started identifying your values and their origins. This process of self-inquiry should be light-hearted and enjoyable. If you find yourself taking the questions too seriously—which you’ll know if you start to fret about the “right answer” or the implications of one of your answers—then take a breather. There’s no hurry in this process.

The Financial Values Questionnaire

What are some of your unfulfilled dreams?
Can money buy greater happiness for you?
What aspects of business, investing, or the markets do you feel passionate about?
These questions get to the heart of why you invest—or fail to.
By thinking about such questions, you can deepen understanding and alignment of your values, passions, and actions. Since 2005 MarketPsych.com’s Financial Values Questionnaire has been collecting data on investors’ financial values. Feel free to read ahead without referring to the questionnaire, but before the chapter is over we hope that you will have answered the questions online (they’re free at www.marketpsych.com/test_question.php?id=9) and thought about how your own values affect your life (financial and otherwise).
Test-takers’ answers to our values questions run the gamut from hilarious to profound. For example, test-takers have described their unmet life goals and dreams in a range from the personal, “alleviating financial concerns,” to the global, “making a huge difference in people’s lives,” to the transcendent, “developing a deep spiritual practice,” to the self-centered, having less than 14 percent body fat” and “having sex with a supermodel.” Such goals may be either extremely engaging or empty, depending on your perspective.
The most common traditions and values that test-takers cite, when asked which values they hope to pass on to future generations, include honesty, integrity, family involvement, hard work, faith, business acumen, philanthropy, loyalty, higher education, humility, ambition, investment knowledge, and community involvement.
It’s important to ask yourself, when you emphasize one value or type of values, what might you be missing in another realm? Does the ambitious person trade off family involvement? Does the pursuer of investment knowledge miss out on the creative life? And if so, does it matter to you?
There aren’t global answers to these questions, rather, they are personal, and everyone can take the time to look at his or her life and values, ensure that they are aligned, and make changes where compelled. Trying to value something you “should” care about, but don’t feel compelled by, is a dead end.

Values Leakage

Values that serve us well in the workplace, in social life, or in health matters are often unhelpful when misplaced as financial values. Humans have a tremendous capacity to learn and adopt new ways of thinking and behaving more effectively. The problem is, investing well is too often counterintuitive.
Most often confusion about values arises because we “mis-attribute” values that apply to social relationships to financial transactions. Bob couldn’t buy at market price not only because he was frugal, but because he didn’t want to enrich human “cheaters.” “Why should I cave in and pay an inflated price so that some other person can take advantage of the system?” he thought. It offended not only his wallet, but his sense of fairness. He indulged this sense of what’s fair, but it came at a large financial cost to himself. Which values of yours might be costing you? More importantly, is that a trade-off you are willing to make?
A study of the traits of the best stock analysts in the late 1960s identified some surprising characteristics as being of value: higher levels of hostility, feeling apart from others, and taking an outsider’s perspective. These are not traits that will make a person a role-model in the community. Nonetheless, these traits seem to aid investment analysis by contributing toward skepticism (of market trends, overconfident executives, and overhyped companies).
All of these characteristics share (1) a strong sense of self, and (2) a comfort level with being different. In other words, successful stock analysts have a well-developed investing identity, and with it a willingness to break from the herd when it is headed over a cliff. It is important to note that these traits can be applied situationally as long as we’re aware of the different “hats” we need to wear in social relationships as opposed to when we’re doing financial analysis.
Table 5.1 will help you understand where your global values might be leading you astray when they emerge during an investment decision-making process.
The gist of this table is that investing is not like daily life—just because we feel good or bad about something: we like it, it is performing well, it is cheap, or it is glamorous—does not mean we should invest our money in it. The counterintuitive nature of investing well is one of the most difficult lessons to internalize and implement.
Table 5.1 Understanding the Common Financial Values
Value or BeliefExplanationPotential Problems
ThriftOne should only buy items at a discount. Buying cheaply saves substantial expense.A stubborn refusal to “pay up” can lead to missing some of the biggest opportunities. Cheap ≠ bargain.
GlamourIf something is expensive, then it’s of higher quality.Often buy “at the top.” Overpaying for stocks. Mistaking hype for substance.
LoyaltyYou should stand by people (or investments) who have served you well in the past. You owe your investments the benefit of the doubt.The story of your investments change. Your opinions should too. The “Halo Effect”—an early return causes us to “fall in love” with a position.
Safety FirstYou feel strongly that risk is to be avoided at most any cost. To behave otherwise is to jeopardize your financial well-being.Perceptions of risk are often skewed. Long-term returns of stocks are higher than for bonds precisely because they are viewed as more risky (academics call this the “equity risk premium”).
Thrill-seekingInvesting should be exciting. If there isn’t the potential for a big win, it isn’t worth investing.Excitement is an emotional goal, not a financial one. The gratification from investing well comes in the very long term.
MoralityYou shouldn’t invest in companies whose products, services, or management contravene your values.Investing should not violate your conscience. But if you invest to improve your life, then that prospect should govern your decisions.
AltruismMoney should be used for the greater good.A noble sentiment that should not be confused with self-denial or passivity. Markets are impersonal and competitive.
Hard workMoney should be earned through hard work and sacrifice.Sometimes we work excessively to achieve returns that would be easily available with a slight shift in effort or perspective.

The Impact of Financial Traumas

If, like Bob, you’ve got relatives who lived through the Great Depression, you may have noticed some unusual habits of theirs. For example, despite having more than adequate assets, they spend time washing and drying Ziploc bags for re-use. Or you might have observed them picking up pennies off the street, clipping coupons, cleaning their plate of all food—even if they don’t like it—or gorging themselves on free samples at grocery stores. In the markets, they are often scared of stocks, keeping their savings in low-yielding cash or savings accounts.
If you try to change their behavior, reminding them that they have more than enough money, your reasoning falls on deaf ears. If you demonstrate that many of their habits, on a cost-benefit basis, are costing them money, they respond with a shrug and continue as usual.
The financial changes experienced by many people during the Great Depression were so sudden and shocking that as survivors, they permanently changed how they see the world. Depression survivors adapted to the sudden changes by learning and sticking with habits of extreme thrift and resourcefulness. Such ingrained thrift is also seen in survivors of wars or severe poverty, refugees, and new immigrants.
Thrift of this nature often leads to the accumulation of wealth and is usually not maladaptive. Problems arise when such thrift becomes hardened into habits that prevent further growth and flexibility in response to changed circumstances. Coping strategies that safely carried us through those traumas can become automatic behaviors that are difficult to change even when they no longer serve their original purpose.
Studies of the brain’s response to traumatic experiences show that memories of the experience and events surrounding it become burned into the brain’s amygdala (an emotional learning region). Subsequent reminders of similar events trigger anxiety and defensive behaviors. The task for the investor is to identify (1) any experiences of severe financial loss or hardship you have faced, (2) the coping strategies you built up to protect yourself, and (3) the triggers that can elicit any anxiety-ridden or maladaptive responses:
1. What types of high-impact financial experiences have you or your family experienced (e.g., war, poverty, dislocation for work, market crashes, investment losses, health expenses, business failures, bankruptcies, debt, career changes)?
2. What were the coping strategies that helped you survive the trauma? How did they change you for the better?
3. What aspects of your coping strategies could be limiting you now?
4. What triggers remind you of the event and induce anxiety for you? Are there particular circumstances when you feel yourself falling into this pattern again (e.g., market plunges, losing investments, portfolio stagnancy, changes in your income, unexpected costs/bills)? How do your coping strategies affect you when anxiety is triggered now?

All in the Family

Raj was raised as an only child by a poor single mother. Growing up, he moved frequently from city to city as his mother searched for better employment opportunities. Raj remembers feeling there wasn’t enough money at home and that his clothes, grooming, and accent were never quite “right” for the kids at his latest school. He felt out of place and rootless, except when he was with one person—his father.
His father was a pilot who visited him as a surprise when he occasionally passed through town. During his visits he regaled Raj with tales of exotic locations, fast cars, and good times, and he gave Raj more gifts in one visit than he received from the rest of his family in a year. Inevitably he was accompanied by a pretty young flight attendant who was generous and kind with Raj, hoping to win his affection. Days with his father were like holidays from his difficult daily life.
After these too-brief visits, his father was gone again, not to be heard from until the next unexpected phone call. Raj’s mother despised his father, both for his playboy lifestyle and for how little he contributed to raising his son. She was bitter and sometimes treated Raj badly after those visits, which only steeled Raj’s resolve to live a life of ease and comfort like his father.
Shortly after he finished college, Raj’s mother fell ill. He moved nearby to take care of her. His dreams of the playboy life had been put on hold, and his spirit was beginning to flag. Then Raj discovered online trading. He could be a “trader”—playing small stakes with dreams of getting rich and escaping from his humdrum lifestyle. Raj traded for a few years, but he never felt secure in either his developing career or his trading on the side. Unfortunately, he frequently “blew up” his trading account by taking excessively risky positions in his hurry to make a quick “million.”
Through his work with Dr. Peterson, Raj came to realize that he was living two lives—one a stable, slow-paced life in which he sacrificed for his mother, and one a “fantasy life” he dreamed of. It was, in fact, the same childhood dynamic being played out in adulthood, only this time it wasn’t surprise visits from his father that provided his chance for deliverance, it was the stock market.
In examining his values and where they came from with Dr. Peterson, the cause of his failure (and the means to change) became clear. This “I need to get rich” value that drove him to trade so recklessly—so desperately—was not the motivation of an adult trader at all; it was the motivation of a lonely 10-year-old boy who wanted to be like his dad. His trading behavior would not change until he came to a place of acceptance about his father and the pain and his childhood. When Raj realized this, he was able to change.
What outside observers may plainly see in us, we often don’t see in ourselves without the use of a mirror. Such is the case with Raj’s values. He thought he was just an aggressive trader who needed to tweak his “system.” It came as a revelation to him that this value he placed on obtaining a thrilling lifestyle was rooted in his childhood experiences and inextricably bound to his relationship with his father. Through treatment Raj gradually stopped trading, redoubled his efforts on his career, and today is very successful in his profession (and he no longer trades).
Like Raj, we all have unconscious values that serve as drivers of our behavior. Making such motivations—and where they come from—conscious is a first step toward positive change, and, on occasion, the only step necessary.
These questions will help you begin an exploration of your values and the life events that may have shaped them. These questions, designed to facilitate self-exploration, were derived from the work of Dr. Robert Siroka, a New York City psychologist who, among other projects, offers workshops and psychotherapy related to money issues. As you go through these questions, consider how your answers might explain the origin of your career choice, investing habits (both successful and damaging), and opinions about money.
Think back to your early years:
• What would your parents say about social class?
• What was the financial status of your family?
• What were your family’s values around spending, saving, and earning?
• What was the general tone around money in your family?
• Was money seen as good, evil, indifferent?
• Was money seen as easy to obtain?
• Who in your family controlled or was the authority on spending? Saving? Investing?
• Who was a positive role model?
• What is an early money memory?
• What are two messages you received from your family about money?
• Who are the money heroes in your family history?
• Where are the money ghosts hiding (that is, what are some financial embarrassments or shame in your family history)?
How have your parents’ attitudes influenced you?
• Which attitudes have served you well?
• Which attitudes have been unhelpful?
What are your financial values?
• How do you speak to or educate children about money?
• What are your attitudes or beliefs about those without money?
• How wealthy do you want to be?
• How will you define being wealthy?
• What will it take (how much income or assets are enough) for you to feel financially secure?
• What scares you the most when you think about your financial future?
• Should you fail to reach your financial goals, what will be the reasons why?
This exercise is designed to help you start thinking about the role of your money history in guiding your present-day habits and beliefs. In some cases there are clear relationships between your answers and your life choices.
Once you understand how your values may have formed over time and through your early experiences, it is useful to turn toward another series of questions. How would your life and values change if you truly believed that money was no object? Thinking along these lines helps free up any underlying dreams or goals that may have been set aside in the pursuit of financial security.

George Kinder and the Three Questions

In middle age many people realize that their current work is incompatible with their personal values and goals. Yet because of their investments of time and education in their careers, they feel trapped—unable to change tracks. Such a conflict between one’s innate values and career can lead to frustration and moodiness—often called a “mid-life crisis.” Such emotionality may be due to chronic disappointment with the “rat race” or feelings of “selling out” at work.
Conflicts between a person’s fundamental values and daily work often lie dormant in the unconscious, subtly influencing behavior. It is only when such conflicts are brought to the surface that they can be worked through and new, more harmonious pursuits initiated. The pioneer in unearthing conflicts between one’s deepest values and current lifestyle is George Kinder, a certified financial planner and founder of the Kinder Institute of Life Planning.
Kinder established the Institute to help financial advisors understand and help clients with their entire lives (not just their finances). Kinder instructs his advisors to ask clients three questions about their current lifestyles and their deepest values. Their responses to these questions reflect their fundamental financial goals.
We’ve reprinted Kinder’s questions here. As you go through these questions, think deeply about your answers. Take the time to consider if your responses to these questions are consistent with how you are currently living and working.
1. I want you to imagine that you are financially secure, that you have enough money to take care of your needs, now and in the future. The question is . . . how would you live your life? Would you change anything? Let yourself go. Don’t hold back on your dreams. Describe a life that is complete, that is richly yours.
2. This time you visit your doctor who tells you that you have only 5 to 10 years left to live. The good part is that you won’t ever feel sick. The bad news is that you will have no notice of the moment of your death. What will you do in the time you have remaining to live? Will you change your life and how will you do it?
3. This time your doctor shocks you with the news that you have only one day left to live. Notice what feelings arise as you confront your very real mortality. Ask yourself: What did I miss? Who did I not get to be? What did I not get to do?
According to Kinder, “When you understand what you want to do with your life, you can make financial choices that reflect your values.”2 Kinder’s questions usually open up much soul-searching. Many clients wonder, “Should I make a change if my current trajectory isn’t consistent with my dreams?” At MarketPsych we believe that such a self-analysis process should be done in partnership with a trained and trusted advisor in order to gain the most benefit, as can be found with a financial advisor trained through The Kinder Institute of Life Planning (www.KinderInstitute.com).

Digging into Money Taboos

Shafik Hirani is the top-producing financial advisor at Investors Group Financial Services Inc. in Calgary. While Hirani is good-natured, he asks incisive questions that get to the heart of a client’s beliefs around money. Hirani excavates underneath clients’ surface financial concerns with a series of intriguing and engaging dialogues. Some of his inquiries appear to have little to do with finances; nonetheless, they address the self-imposed limits that restrict thinking around money issues. We invite you to consider some of Hirani’s favorite questions:
1. What about money is exciting for you?
2. What about money is stressful for you?
3. How do you deal with financial and other stress (how would your spouse know that you are “fretting”)?
4. What are three things you lie to yourself about when it comes to your money?
5. What are three things you lie to others about when it comes to your money?
6. How much money would it take to compromise your values (e.g., how much would someone have to pay you to eat a live earthworm? Box with Mike Tyson? Rob a bank?)?
Of course, it’s not easy to face what we lie to ourselves about. Nonetheless, it’s a worthwhile exercise to think deeply about such issues. You might be surprised at what comes up.

Conclusion

We hope you learned about your investing values and how they affect your financial approach. Of course, there are no simple “answers” to the questions we’ve asked you to consider. Understanding your values will give you deep insights into who you are as an investor (i.e., your investing identity). Often meaningful change can come from simply becoming conscious of your money values and belief systems, particularly when you see that conflict with your desired way of life.
To complete the process we’ve begun in this chapter, please consider how what you learned about yourself may change how you want to live your life going forward:
1. How can you use an understanding of your own financial values to improve your investing (and your life)?
2. If you’re a financial advisor, how can you use an understanding of your clients’ financial values to improve your work with them (and their lives)?
The purpose of this chapter was to help you gain insights into your investing approach; however, we recognize that for many the process of addressing these questions can be emotional and could even end up opening old wounds. If this chapter has left a trail of “loose ends,” we hope that you’ll consider seeing a coach or psychotherapist in order to work through your thoughts. Psychotherapists can help you understand the narrative behind your values, your life, and how you’re living. Additionally, they are specialists in helping you make long-term changes in life direction.
Although our financial values underlie the larger choices we make in life, there are subtle influences that affect specific types of decisions in predictable ways. The next chapter will introduce the concept of the systematic investing mistakes known as “biases.” Unlike financial values, it is not unique life history or upbringing that create biased decisions. Most of the biases are biological in origin and “hardwired” from birth. Fortunately, investing biology is not investing destiny.