Module 35 Solving Problems and Making Decisions

LEARNING TARGETS

• 35-1 Describe the cognitive strategies that assist our problem solving and the obstacles that hinder it.
• 35-2 Discuss the meaning of intuition, and describe how the availability and representativeness heuristics influence our decisions and judgments.
• 35-3 Discuss the factors that exaggerate our fear of unlikely events.
• 35-4 Describe how our decisions and judgments are affected by overconfidence, belief perseverance, and framing.
• 35-5 Discuss how smart thinkers use intuition.