“Positioning” is the first body of thought to come to grips with the problems of communicating in an overcommunicated society
Chapter 1. What Positioning Is All About
Many people misunderstand the role of communication in business and politics today. In our overcommunicated society, very little communication actually takes place. Rather, a company must create a “position” in the prospect’s mind. A position that takes into consideration not only a company’s own strengths and weaknesses, but those of its competitors as well
Chapter 2. The Assault on the Mind
There are just too many companies, too many products, too much marketing noise. The per-capita consumption of advertising in America is $376 per year
Chapter 3. Getting Into the Mind
The easy way to get into a person’s mind is to be first. If you can’t be first, then you must find a way to position yourself against the product, the politician, the person who did get there first
Chapter 4. Those Little Ladders in Your Head
To cope with our overcommunicated society, people have learned to rank products on mental ladders. In the rent-a-car field, for example, most people put Hertz on the top rung, Avis on the second rung, and National on the third. Before you can position anything, you must know where it is on the product ladder in the mind
Chapter 5. You Can’t Get There from Here
A competitor has no hope of going head-to-head against the position IBM has established in computers. Many companies have ignored this basic positioning principle and have suffered the consequences
Chapter 6. Positioning of a Leader
To be a leader you have to be first to get into the mind of the prospect—and then follow the strategies for staying there
Chapter 7. Positioning of a Follower
What works for a leader doesn’t necessarily work for a follower. An also-ran must find a “creneau” or hole in the mind not occupied by someone else
Chapter 8. Repositioning the Competition
If there are no “creneaus” left, you have to create one by repositioning the competition. Tylenol, for example, repositioned aspirin
Chapter 9. The Power of the Name
The most important marketing decision you can make is what to name the product. The name alone has enormous power in an overcommunicated society
Companies with long, complex names have tried to shorten them by using initials. This strategy seldom works
Chapter 11. The Free-Ride Trap
Can a second product get a free ride on the advertising coattails of a well-known brand? In the case of products like LifeSavers gum, the answer is no
Chapter 12. The Line-Extension Trap
Line extension has become the marketing sickness of the past decade. Why it seldom works
Chapter 13. When Lina Extension Can Work
There are cases, however, of successful line extension (GE, for example.) A discussion of when to use the house name and when to use a new name
Chapter 14. Positioning a Company: Xerox
Xerox owns the copier position. But as Xerox moves into the office automation field, how should the company be positioned?
Chapter 15. Positioning a Country: Belgium
The answer to the problems of a national airline like Sabena Belgium World Airlines is to position the country, not the airline
Chapter 16. Positioning an Island: Jamaica
“Sand and surf” has become a visual cliché for all Caribbean islands. How do you establish a unique position for one of them?
Chapter 17. Positioning a Product: Milk Duds
How a product with a small budget can get into the mind by positioning itself as the long-lasting alternative to the candy bar
Chapter 18. Positioning a Service: Mailgram
Why a totally new service has to be positioned against the old
Chapter 19. Positioning a Long Island Bank
How a bank successfully struck back when its territory was invaded by its giant neighbors from the Big City
Chapter 20. Positioning a New Jersey Bank
One of the best ways to establish a position is to find a weakness in your competitor’s
Chapter 21. Positioning a ski resort: Stowe
How an outside expert can add credibility to a positioning claim
Chapter 22. Positioning the Catholic Church
Even institutions can benefit from positioning chinking. An outline of the logical steps that could be taken to position the Roman Catholic Church
Chapter 23. Positioning Yourself and Your Career
You can benefit by using positioning strategy to advance your own career. Key principle: Don’t try to do everything yourself. Find a horse to ride
Chapter 24. Positioning Your Business
To get started on a positioning program, there are six questions you can ask yourself
Chapter 25. Playing the Positioning Game
To be successful at positioning, you have to have the right mental attitude. You have to become an outside-in thinker rather than an inside-out thinker. This requires patience, courage, and strength of character