CHAPTER 11
THE FAMILY
If there was ever a need for slow in the business day, it most definitely has to be where family is concerned. No matter what form your family takes: one parent, two parents, young kids, old kids, step-kids, sandwich families with elders in the house, even couples or singles with no kids at all, the ambient momentum of speed at work invariably filters through into home life.
TRYING TO BE BOTH A PROFESSIONAL AND A PARENT
It’s tough enough getting through all of the challenges described in the previous chapters without having to deal with the emotional and logistical challenges of being part of a family. But children are shrewd observers. They need to be taught about the value of slow in action as well as concept. They need to be shown that, as a complement to their busy lives, they must include time for reflection, communication, and thought. Kids learn a heck of a lot through observation. Just as they learned to walk and talk by watching their parents or older sibling(s), so will they learn the value of work, rest, and discipline. If they see Mom returning emails at all hours of the night, or carrying her wireless PDA to bed, they, too will learn the repressive ways of the harness. This threatens to build another generation of hard-working people for whom creativity is pushed aside in order to fit a tight schedule into the day.
As we’ve seen throughout this book, jobs are changing. Employability, career determination, career preservation, flexibility, and “hunting ability” will be based on talents more profound than on how many emails a person can return. Plumbers and accountants, for example, will always be needed, but if a young future plumber or accountant is not shown how important it is to allow adequate time for doing things other than the tasks at hand—marketing and maintaining her business, for example, along with seeking out a balanced life—her business will not survive.
So this is what this chapter is about: How to cool down enough to ensure that families of any size and configuration can avoid getting lost upon the featureless sea of busy-ness.
DINNER: A TIME TO COOL DOWN
One possible cool approach to avoiding the challenge of remaining adrift in this sea is to use dinner as a safe harbor. Dinnertime often suffers when there are so many other activities and priorities that regularly interfere. But as I have demonstrated elsewhere in this book, the payoff to cooling down is not only in the immediate: What you eat is not the most important part of dinner; it’s what you do with the time. You could even order in, or dine out, if budget allows.
Blue Flag Day
For a regular dinner to stand a chance against the pressures of busy workdays and busy evenings, you need to employ tangible tools. One interesting technique is what I call “Blue Flag Day.” This is based on a simple promise that you make to your family. “For two evenings during the Monday-to-Friday week, our family (whatever size or configuration) will dine together.” This could be put forth as a suitable compromise, one that recognizes the numerous demands foisted upon individual family members during the after-work and after-school periods: extracurricular sports, for example, as well as homework and socializing. These extracurricular activities are important in themselves, of course, but it’s just too easy for people of all ages to fall prey to the temptation to quickly gulp down food and return to other diversions. At least with just two dinners a week reserved, the opportunity exists to balance scheduled events such as games, meetings, and practices with equally important family dinners together.
The best way for a family to implement and maintain this two-dinner workweek is to use the power of symbolism. Call it a blue flag day. Set it up on a calendar on the fridge and enter it into all the DayTimers, PDAs, and cellphone calendars of each family member: Identify the dates when these suppers are to happen and then highlight the two one-hour blocks in blue as a “must attend.” On the day of the dinner you can place blue placemats or napkins on the morning breakfast table to serve as an additional reminder of the upcoming evening get-together. During the blue flag dinners themselves, turn off the TV and put away all other personal devices such as music players and PDAs. Don’t answer the phone unless call-display identifies the caller as a key person, for example, an extended family member who might be calling for help.
Now the use of this blue symbolism might seem extreme to some, and there are many families who might not need to go to these lengths in order to have a quiet, regular dinner. But there are many others for whom time and busy-ness have stripped away opportunities for regular togetherness and have inserted a habit of continuous busy-ness instead. For them, the use of imagery, in this case the color blue (it could be any other color or image), can be a powerful technique that will help reconstruct the concept of dinner as a tangible thing. Imagery helps to influence us through tangible means. This can apply equally well to single people who wish to maintain meaningful relationships with friends and partners or to large, extended families and everything in between. Relationships are based upon and reinforced by time together as well as time apart. Unfortunately, spending time in this way often gets pushed aside and is too often viewed as negligible personal time, just like lunch and exercise time.
As I said before, it’s not the food that counts, it’s the time. Blue flag dinners allow for essential things to happen:
• Talking about good things. Each family member is able to speak up about positive events or achievements of the day. They are able to be heard, and they are able to hear themselves talking about their ideas and issues. This is another example of dual mentorship: being heard, while hearing yourself speak.
• Talking about bad things. The dinner allows time and a safe venue for the outlet of pent-up frustrations.
• Learning about each other’s days and issues.
• Learning about upcoming events and deadlines and ensuring all calendars are up to date.
Beyond these initial achievements, blue flag dinners offer other essential benefits that parents might find valuable:
• Observing subtleties. Family dinners, like all face-to-face interactions, make it easier to pick up on subtle facial gestures, eye movements, and other cues that might hint at deeper issues needing to be resolved.
• Mannerisms and social etiquette. Mastering social techniques such as how to correctly use a knife and fork, how to serve food and drink, or how to hold a conversation while eating are skills that are not taught in a cafeteria or food-court but may make or break a future work opportunity. There’s no better place to learn them than in the supportive environment of a family dinner.
• The reinforcement of stability through regularity. As many family psychologists will attest, the ritual of regular family dinners has the potential to penetrate even the most cynical or confused teenage hide, to deliver a message of consistency and reliability about themselves and about their family. Though teenagers often fall prey to the desire to rebel, the knowledge that there is regularity in their world, even as they try to rebel against it, is a comfort they might not want to admit to but will be aware of all the same.
• Building attention spans and focus through routine. The concept of “attention deficit,” whether diagnosed as a disorder or not, is a growing phenomenon in North American kids. For some people there may indeed be clinical sources to this disorder, but for many others problems related to keeping focused might have something to do with the variability and pace of life itself. Part of the problem may be blamed on TV and video games, but what about the lack of evening routines? In infant years regular routines of feeding, bathing, and storytelling helped develop regular sleeping patterns and helped foster intellectual growth. However, as kids grow from infants into youngsters, regularity is cast aside to fit in more activities. I have already discussed in Chapter 1, the value of sleep, and in particular the chemistry involved in the winding-down hours prior to sleep. Might not the regularity and slowness of at least two dinners per week help to counter the same type of chemical chaos found in over-stimulated children?
THE LEGITIMACY OF DOING NOTHING FOR A WHILE
Another benefit that the blue flag dinner offers to all participants, regardless of age, is that of legitimizing the act of “doing nothing” for a short while. This reinforces the value and power of silence, or at least, stillness. You are doing something, of course, you’re eating and talking and listening. But for this hour, you are not playing soccer, working on the computer, or talking on the phone. You are just being—together.
This, I believe, goes a long way towards teaching kids and adults alike that it’s all right to stop for a while, that event-to-event living comes at a great cost, and that pausing occasionally yields its own dividends. While there’s good intention in sending your kids to one extracurricular activity after another, there is also the danger of conditioning them by way of this experience that to race from event-to-event is the sole approach to working life. For some parents at least, the desire to see kids involved and active, combined with their own momentum and event-to-event thinking might have swung the pendulum a little too far to one side—to the point at which there is so much going on that time for decompression is completely lost.
Some parents, of course, might see nothing wrong with this, since activity keeps kids healthy and active. Similarly, adults without kids, who find themselves too busy for blue-flag dinners with partners and friends, might satisfy themselves that a busy life equals a fulfilled life. But once again, this reveals an addiction to immediacies that robs all of us of deeper, more profound understanding. Take, for example, the concept of accountability.
HOW PAUSE LEADS TO ACCOUNTABILITY
Event-to-event blindness, as I have demonstrated, leads to a kind of intellectual isolation. When people are given no time to pause, reflect, and process the stresses of the day, their sense of isolation deepens. For example, when we observe a person exhibiting road rage or merely driving aggressively, we observe that person demonstrate anger over having his route interrupted, his dignity supposedly mocked. An eruption occurs within the isolation of his event-to-event existence. Isolation, as the Dalai Lama points out in
The Art of Happiness, magnifies suffering,
1 and a magnification of suffering quickly leads to overreaction. But it is quicker and easier, it seems, to accept this isolation as a fact of life and just keep moving. This is what Boxer the horse did in
Animal Farm, described in our very first chapter.
Acceptance of bad habits leads to their legitimization. Observe, for example, how road rage has now been redefined clinically, as a condition called Intermittent Explosive Disorder (IED). Does everyone who claims to have IED actually have it, or are they just having a bad day or a bad week or a bad drive home? This legitimization of IED has been met with skepticism from some mental health professionals and social psychologists alike. The problem, they say, is that accepting road rage as a clinical condition tends to take the accountability for such behavior away from the individual and place it somewhere in the misty realms of society at large.
But why am I discussing road rage here, in a section about dining together as a family? Because the clinical legitimization of IED symbolizes a growing trend in the erosion of personal accountability, a trend that can be countered through simple, slow rituals such as pausing for dinner.
Let’s see if there are other connections that can be made to support this idea:
• Email. We’ve talked a lot about email in this book. One of the major problems with email is that people send letters and attachments before they’re truly thought-out and ready, so as to get that particular task off their desk in order to make room for the next one. The decision as to whether the letter is ready, appropriate, and serves the purpose is moot. It’s now out there in the system—the loop. It’s somebody else’s problem. The accountability for the appropriateness of that letter has been eliminated through the ambient momentum of the workplace. But will this letter elicit a proper, timely response? Will it do its job effectively?
• Meetings. A person needs to schedule a meeting with a number of her colleagues. Knowing that no-one will be happy being forced into a meeting, she books the meeting online, allowing the software itself to inform the participants about the meeting. The potential difficulty of confronting these people has now been avoided. Accountability for ensuring a level of buy-in and participation from those around the table has been avoided. But will such techniques foster true collaboration and trust in the future?
• The accountant described in Chapter 3 puts off delivering bad news to his client by occupying himself with other tasks. Anything to avoid the confrontation with his client that he knows will be difficult. Accountability for creative human problem solving has been ducked. But will it lead to further business or referrals?
High-speed pressure tends to squeeze out of people the willingness and ability to account for their own actions and to be responsible for both the good and the bad in life. Is it any surprise, then, that accountability for road rage has now conveniently been shifted away from the individual himself? Or that coffee shops and fast food restaurants can be successfully sued for serving hot beverages? The loss of personal accountability threatens to rob society of innovators, leaders, and motivated individuals, and to rob individuals themselves of the gifts of self-determination and of questioning the world around them. We can prevent a great deal of this evasion of responsibility simply by ensuring time is spent with people we care about. This solution applies equally well to large families as it does to singles, and everyone in between. Make sure to make time to talk with people who can hear you, while you simultaneously hear yourself. Let the pressures of life find a slower, safer escape route.
NO TIME TO BE THE “BAD GUY”
Consider also the dilemma many overworked parents face in having to be the “bad guy” when discipline is required. When you come home from work late and there’s only half an hour between the time you pull into the driveway and the time the kids go to bed, who wants to spend that time being stern? Well-intentioned parents know that discipline and guidance is necessary, of course, but that doesn’t make it any easier. When there’s little time to transition from the pressures of the workplace and those of home, the quality of the parent-child relationship suffers.
Discipline, like accountability, is like medicine inside a bitter pill—hard to take but essential to well-being. Children who do not grow up with the discipline of regular homework, supper, and bedtime hours, and then miss out on the rules and corrections that parents are duty-bound to give, will emerge unwittingly with a gaping hole where personal accountability should be. This is already evident in the spate of lawsuits recently launched against teachers and schools who fail a student or who giveaBwhen an A was desired. Is a low mark the fault of the student or the school? A loss of personal accountability guarantees that blame will be placed in someone else’s hands.
Though the above examples focus largely on the relationship between kids and their parents, the same principles apply to other types of relationships, too. Observe the following case study:
Case Study: The Hit-and-Run Cyclist
In the summer of 2006, an elderly man exited from a health club where he had been enjoying his daily seniors’ exercise workout. As he did so, a cyclist who was traveling on the sidewalk, crashed into him. The senior was knocked to the ground and suffered injuries to his head and face. Instead of apologizing or offering to help, the cyclist berated the old man, accusing him of getting in his way, and criticizing him for walking so slowly. The cyclist then took off, and it was left to a couple of good Samaritans to help the man to a hospital, where he was admitted for observation. This is certainly not an isolated case, but it highlights the type of thing that easily happens when immediate reactionism rules.
NO TIME TO BE A KID
Another reason for the need to cool down within the family portion of the 24-hour day has to do simply with overload. Children of all ages have schedules and distractions as much as any adult.
Nw i ly me dn2slp
Kids have already learned the addictive ways of the high-speed life and they don’t want to (or can’t) give it up. Sixty percent of children over eight years old in the UK carry cell phones, as do 90 percent of kids over age 12. There’s even a special ringtone used by kids who desire unfettered access, set at a frequency that adults over the age of 20 can’t hear.
2 Such devices are being used by kids all day—during class, and especially after bed-time, when active chatting and text messaging take the place of sleep.
A story in the
Globe and Mail newspaper described the problem like this:
“Even before they get off the bus, they’re already tired, and in class … they’re kind of dragging their heels and not as alert,” said Vancouver teacher Sharon Wyatt. …Yet parents themselves may be partly responsible for their children being constantly sleepy. … Many who work late will deliberately keep their youngsters up so they can spend time together. Studies show [that sleep-deprived children] are more likely to suffer higher rates of learning difficulties, behavioral problems, obesity, illness, accidents … lower levels of concentration, attention spans and creativity, a loss of short-term memory and an increase in hyperactivity.
Some sleep-deprived youngsters are even misdiagnosed with attention-deficit hyperactivity disorder and could be unnecessarily medicated, said Dr. Val Kirk, medical director of the Pediatric Sleep Service at Alberta Children’s Hospital in Calgary. “There’s a lot of overlap … between some of the symptoms.”
3
It’s hard to keep up with all of this, but that’s why
slowing down is so important. Think what a mom or dad who adopts some of the principles of
slow could do for the kids at home:
• Developing the skills to manage at-work workload becomes the ability to help a child plan for and complete homework, assignments, and study for exams.
• Establishing pace and balance to ensure the right work gets done the right way becomes the ability to teach a child the art of prioritization and clear thinking.
• Recognizing and discussing the value of having a mentor becomes an opportunity for the child to understand that she, too, can open up and talk with her parents about problems or difficulties.
• Eating a good morning breakfast becomes proof of its importance and legitimacy.
• Preparing and packing a good lunch into Mom and Dad’s briefcase becomes a demonstration that eating and preparing meals is not a tedious chore but a legitimate and important component of the day.
• Eliminating the temptation to bring work home or to spend home time reading emails and text messages becomes a demonstration that work and life need balance and that it is in everyone’s grasp.
• Eliminating the temptation to bring work home or to spend home time reading emails and text messages also becomes an opportunity to help a child’s study efforts by asking him what he now knows about what he’s just read. Learning is best achieved not by simply reading something but by talking about it after.
• Eliminating the temptation to bring work home or to spend home time reading emails and text messages also becomes an opportunity to observe a child’s Internet usage, especially when chat rooms are involved.
Tips for Transitioning between Work and Home
• Use the commute or the drive as decompression time. Leave the cell phone in the briefcase and listen to music, or just blue-sky.
• Develop a habit of closure at the office. Use the last few minutes at work to close down your email and to change your daily voice mail greeting to tomorrow’s date. This helps define the end of a day.
• If tensions from work follow you home, use a “trouble tree.” Based on a traditional poem, a trouble tree is a tree, a bush, or any other object located just outside the front door upon which people “hang” their work troubles before entering the house. Pause a moment to picture this before you walk through the door. Not only does this help avoid bringing stresses upon the family, but, as the parable goes, many of the troubles tend to get blown off the tree overnight.
THE POWER OF THE PAUSE
In the 1960s an experiment was done to learn just how long a person can go without sleep. A student volunteer, Randy Gardner, was kept awake and active by a rotation of experimenters, who kept him busy doing quizzes and physical coordination tests. He was able to stay involved for nine days before succumbing to total fatigue. Nine days. The interesting thing about this, however, was that once he was allowed to sleep, he slept for just 14 hours and then woke up fully refreshed. His brain and body, just like ours, was able to recover and refresh in a time period far less than the equivalent of nine nights’ worth of sleep.
This story illustrates very vividly the value of downtime in all of our lives. An evening with friends or family will do more for your intellect, and therefore your career, than will another all-nighter over the computer. A lunch away from your desk and away from your work will do more for your daylight productivity than will lunch over the keyboard. Calling an official end to the day sets in place the terrific recuperative faculties that all of us contain, physically, inside of us.
This book is obviously about the value of slowing down, primarily in the workplace. This last chapter extends briefly into home life simply to demonstrate how valuable cooling down can be for everyone—busy working people as well as their families and friends. Not everyone has school-age kids, of course, but everyone has people with whom they and enjoy mutual support. Are you making enough time in your day, or week, or year to ensure that these people get the best from you—and that you get the best from them? Are the tasks and pressures that you currently face sufficiently important to justify placing these people second or third? Or do these all-consuming tasks just seem to be so? Do you have the ability to negotiate alternate dates, deadlines, and deliveries? Can you relate to your manager or customers in such a way as to give yourself permission to go home on a timely basis?
This book is intended to give advice and suggestions, based on observations and case studies. It’s hard to be told what to do by someone you don’t know, especially when things get personal, when family is involved. But in preparing this book, my mind often reverts to the story of the lawyer described in Chapter 9, who regretted his successful life due to its cost.
I am reminded also of a client of mine with whom I worked some years ago who had spent most of his early professional life, from age 25 to 40, circling the globe on behalf of his employer. Visiting district offices on every continent, and living out of a suitcase, he built a successful career that he then promptly walked away from.
I asked him why he did it. He told me it was the day he stayed home for a weekend to spend some time with his new infant daughter who was then six months old. As much as he tried, his daughter did not want to stay on his lap. She screamed to get off because she didn’t know who he was. He could not feed her, pick her up, or even look into her eyes. She was too afraid—of her own father. Not shy, afraid.
That was the day he discovered that the cost of his career had become too great. He had to make a change, and that’s just what he did. But he did not have to quit his job, nor take a sabbatical or even a cut in pay. All he had to do—all he did do, was to sit down with his manager and discuss where things had got to. He simply talked with his manager, who himself had been too busy to truly notice the recent increase in travel, and together they worked on a renewed, refined plan of operations, in which the needs of the company were met, yet which allowed for a more balanced, healthy lifestyle for my colleague.
KEY POINTS TO TAKE AWAY
• Mealtime is a prime opportunity for decompression and for active listening with your family. It is often sacrificed due to the demands of high-speed, extra-curricular activities.
• Techniques such as “blue flag” day are intended to reinforce positive habits through symbolism and regularity.
• There is great legitimacy in “doing nothing” for a while.
• One of the dangers of high-speed living and of its social acceptance is the elimination of accountability.
• Busy parents also hesitate at playing the “bad guy” when their time with their kids is already limited.
• Kids learn by observing. If they see Mom or Dad returning emails at all hours of the night, they will adopt the same lifestyle.
• Kids have already adopted the high-speed lifestyle through late-night access to text messaging.
• The human body has a tremendous capacity to recuperate and regenerate in a short time. Use the power of the pause to add to, not take away from, your potential.
HOW TO COOL DOWN
• Schedule your “together times” as far in advance as possible. Use your calendars to highlight these dates and times. Use colors or other symbolism to make them as real as possible.
• Choose symbolism that works for you.
• Use the same techniques at work. Use your office calendar to highlight times that you will be unavailable, e.g., 4:30 p.m. onwards on a blue flag day.
• Use your ability to influence other people to ensure they know about your comparatively early departure on select days.
• Practice the art of decompressing. Can you put your cell phone aside during your drive home? Choose a selection of music or spoken-word novels instead.
• Practice the art of leaving work troubles outside. Identify an object that exists outside your residence upon which you can metaphorically “hang” your troubles.
• Schedule special dates such as birthdays and anniversaries into your calendar, but be sure also to include lead time, such as a reminder seven days ahead which will give you time to buy and mail cards or gifts or to make restaurant reservations.
• Make sure to schedule these dates as recurring items, so you don’t forget next year.
• Call one person from your circle of friends each week just to say hello.
• Remember the parable of the sleep-deprivation student—a little pause or refreshment is all you need.
1 The Dalai Lama, The Art of Happiness: A Handbook for Living. Riverhead, 1998.
2 “Children’s bedtimes getting later—and later.” The Globe and Mail, April 8, 2006.