CONTENTS

TITLE PAGE

COPYRIGHT

DEDICATION

FOREWORD BY GENERAL STANLEY MCCHRYSTAL

INTRODUCTION

CHAPTER 1: One Mission

CHAPTER 2: The Hybrid Model

CHAPTER 3: An Aligning Narrative

CASE STUDY: INTUIT

CHAPTER 4: Interconnection

CASE STUDY: OKLAHOMA OFFICE OF MANAGEMENT AND ENTERPRISE SERVICES (OMES)

CHAPTER 5: Operating Rhythm

CASE STUDY: UNDER ARMOUR

CHAPTER 6: Decision Space

CASE STUDY: MEDSTAR

CHAPTER 7: Liaisons

CASE STUDY: EASTDIL SECURED

CONCLUSION

APPENDIX: Chief of Staff

ACKNOWLEDGMENTS

NOTES

INDEX