Think of all the ways we analyze categories in business: different industries, demographics
such as gender, marketing segments, product categories, data measured at different
time periods, geographical territories, and the like. We can also look at ordinal
variables as categories, such as different age generations (“Baby Boomers,” “Generation
X,” “Generation Y” and so on).
We often wish to investigate whether a continuous dependent variable – such as Sales
– differs significantly across the categories or levels in one or more of these categorical
or ordinal variables that we so often use. For example, you may be asking the question,
”do the average sales differ significantly between my geographical territories, and
if so how?”
This chapter will start you off on the analysis of such situations. There are two
different ways in which the categories can arise, as discussed next.