accountability, 102
leaders in creating, 107–108, 111
adrenaline, 40
Arden, Paul, 152
assumptions, self-defeating, 18
athletes, mental preparation of, 33–46
authenticity, job interviews and, 64–66
“The Authenticity Paradox” (Ibarra), 65
Ballmer, Steve, 141
“Becoming Principle,” 65
Be Excellent at Anything: The Four Keys to Transforming the Way We Work and Live (Schwartz), 3–4
beginners
holding the ball, 78
palms down, 82
palms up, 81
pyramid hands, 79
wide stance, 80
box position, the, 76–77. See also body language
Branson, Richard, 141
Brooks, Herb, 35
Carmichael, Sarah Green, 33–46
Center for Body Language, 76
Center for Enhanced Performance, 42–43
Chamorro-Premuzic, Tomas, 135–154
character, your voice of, 88–89. See also voice
charisma, 138
charm, 138
clarity, your voice of, 90–91. See also voice
Clinton, Bill, 76
commitment to purpose, 109, 111
communication
in cultures of confidence, 102
of great leaders, 108
competence
false sense of in beginners, 50–59
men in leadership and, 135–145
perception of in women, 130–134
confidence
barriers to, overcoming, 15–23
building a culture of, 20, 97–103
definition of, 17
success and amount of, 147–154
connection
great leaders and, 108, 110–111
your voice of, 93–95. See also voice
context, your voice of, 89–90. See also voice
conversations. See also communication
courage, emotional, 109, 112, 113–114
creativity
as benefit of being a novice, 28–29
cultures supporting, 102
crowdsourcing, 29
culture
building confident, 20, 97–103
dealing with failure and, 99–102
curiosity
in job interviews, 68
your voice of, 92–93. See also voice
denial, 101
do-it-yourself-ing, 20
Dweck, Carol, 30
Eli Lilly, 29
emotional courage, 109, 112, 113–114
emotional intelligence, 139–140
empowerment, 125
environment, controlling, 45–46
failure
in building confidence, 8
dealing with, 99
defensiveness and, 21
feedback
lower self-confidence and paying attention to, 150–151
trusting, 7
Fey, Tina, 31
Financial Industry Regulatory Authority, 58
Fiske, Susan, 130
Gallup, 152
getting out of your own way, 5–6, 9–12
Gladwell, Malcolm, 44
goals
low self-confidence and, 149–150
that aren’t too big or too distant, 18–19
greatest hits, reviewing your, 41–44
Gruenfeld, Deborah H., 4, 5–6, 7, 8
Guillén, Laura, 129
holding the ball position, 78. See also body language
honesty
in leaders, 108
in self-assessment, 4
Hospital for Special Surgery, 9–12
humility
men in leadership and, 139–145
overconfidence vs., 22
Ibarra, Herminia, 65
Ignatius, Adi, 38
incompetence, why so many men become leaders in spite of, 135–145
inner critic, 118–119, 121–124
InnoCentive, 29
insecurity, 3, 4. See also self-doubt
Kanter, Rosabeth Moss, 15–23, 97–103
“Kanter’s Law,” 100
Karelaia, Natalia, 129
knowledge
getting, and getting out of your own way, 9–12
impostor syndrome and, 30
incomplete, overconfidence and, 47–60
Lady Gaga, 152
Lakhani, Karim, 29
Law, Vernon, 49
leaders
commitment of to purpose, 109, 111, 112–114
connection to others of, 109, 110–111, 112
emotionally courageous, 109, 112, 113–114
incompetent, promotion of, 135–145
self-confidence of, 109, 110, 112–114
Leading with Emotional Courage (Bregman), 108
learning
overconfidence from a little, 47–60
learning mindset, 30
locker-room speeches, 35–36, 37
losing, 99. See also failure
mentoring, 102
helping employees overcome self-doubt with, 118–120
mindset
performance vs. learning, 30
modesty, 6. See also humility
motivation, 17
goals that are too big and, 18–19
lower self-confidence and, 151–153
nonverbal communication, 71–83
novices. See beginners
optimism
acknowledging reality and, 21–22
Orenstein, Katie, 6
gender imbalance in leadership and, 136–145
incomplete knowledge and, 47–60
in men vs. women, 129
palms down position, 82. See also body language
palms up position, 81. See also body language
panic, 101
performance
overconfidence of beginners about, 50–56
performance appraisals, 7
performance mindset, 30
your voice of curiosity and, 92–93
Portman, Natalie, 28
praise, 7
lower self-confidence and, 151–152
purpose, 6
Putin, Vladimir, 141
pyramid hands, 79. See also body language
rapport building, 95
reality, acknowledging, 21–22, 30–31
gender differences in, 129
lower self-confidence and, 149–151
resilience, 102
responsibility
Rockne, Knute, 38
Saatchi & Saatchi, 152
Sandberg, Sheryl, 18
Schultz, Howard, 28
“The Science of Pep Talks” ( McGinn), 36
self-criticism, 118–119, 121–124
self-defeating assumptions, 18
self-doubt
common mistakes in overcoming, 118–120
helping employees overcome, 115–125
setbacks, anticipating, 21–22. See also failure
skills
Starbucks, 28
storytelling
connecting through, 94
stress, growing from, 8
stretch assignments, 117
success, confidence levels and, 147–154
superstitions, 40–41. See also rituals
support systems, 20, 101. See also culture
time management, rituals and, 45–46
transformational leadership, 142–143
Trump, Donald, 152
trust
connecting to others and, 110–111
honest feedback and, 7
U.S. Military Academy at West Point, 42–43
validation, 7
value, knowing your own, 6, 12–14
Vantage Hill Partners, 31
victory, declaring too soon, 19
of the inner critic, 118–119, 121–124
West Point. See U.S. Military Academy at West Point
“Where Anonymity Breeds Contempt” (Zhuo), 13–14
White House Project, 7
wide stance, 80. See also body language
Winfrey, Oprah, 81
women
being seen as warm and confident, 127–134
desire of for validation, 7
incompetent male leaders and, 135–145
leadership strategies of, 142–143
perception of competence in, 130–134
self-defeating assumptions by, 18