CONTENTS

Preface

Introduction

PART 1 MANAGING ORGANIZATIONS

CHAPTER 1 Harness the Power of a Business Mission

Learning from Bill Gates

CHAPTER 2 Create Customer Value

Learning from Lou Gerstner

CHAPTER 3 Make Effective Decisions

Learning from Alfred P. Sloan, Jr.

CHAPTER 4 Recognize the True Nature of the Problem

Learning from M. C. Escher

CHAPTER 5 Make the Right Compromise

Learning from King Solomon

CHAPTER 6 Just Do It! Keep Fine-Tuning the Right Strategy

Learning from Phil Knight

CHAPTER 7 Structure Your Organization Around the Customer

Learning from Michael Dell

CHAPTER 8 Be Productive

Learning from Frederick Winslow Taylor

CHAPTER 9 Demand Effective Management

Learning from Warren Buffett

CHAPTER 10 Understand Profit, Strive for Independence

Learning from Coco Chanel

CHAPTER 11 Harness Information

Learning from Paul Julius Reuter

CHAPTER 12 Understand Your Sphere of Action

Learning from James Wilson

CHAPTER 13 Recognize Inflection Points and Utilize Performance Indicators

Learning from Andy Grove

CHAPTER 14 Secure Feedback

Learning from James Watt

PART 2 MANAGING INNOVATION

CHAPTER 15 Implement Ideas

Learning from Steve Jobs

CHAPTER 16 Remember, Innovations Are Rarely Welcomes with Open Arms

Learning from Gustave Eiffel

CHAPTER 17 Question Every Assumption

Learning from Nicolaus Copernicus

CHAPTER 18 Innovate Systematically

Learning from Thomas Edison

CHAPTER 19 Exploit Success

Learning from Dietrich Mateschitz

CHAPTER 20 Practice Purposeful Abandonment

Learning from Herbert von Karajan

CHAPTER 21 Practice Creative Destruction

Learning from Joseph Schumpeter

CHAPTER 22 Combine Existing Know-How with Other Knowledge to Create Something New

Learning from Ettore Bugatti

CHAPTER 23 Exploit Opportunities Arising from New Technologies

Learning from Larry Page

CHAPTER 24 Recognize the Future That Has Already Happened

Learning from Ray Kroc

PART 3 MANAGING PEOPLE

CHAPTER 25 Focus on a Single Objective

Learning from Michelangelo

CHAPTER 26 Create a Perfect Whole

Learning from Simon Rattle

CHAPTER 27 Be Results Driven

Learning from Michael Schumacher

CHAPTER 28 Draw on Your Strengths

Learning from Albert Einstein

CHAPTER 29 Manage by Objectives

Learning from Gustav Mahler

CHAPTER 30 Plan Meticulously

Learning from Napoleon Bonaparte

CHAPTER 31 Be True to Your Own Values

Learning from Winston Churchill

CHAPTER 32 Surround Yourself with Good People

Learning from Jack Welch

CHAPTER 33 Create a Culture of Effectiveness

Learning from Herb Kelleher

CHAPTER 34 Nurture and Develop People

Learning from David Packard

CHAPTER 35 Invest in Training

Learning from Alexander von Humboldt

CHAPTER 36 Seek Wise Dialogue Partners

Learning from Camille Pissarro and Paul Cézanne

CHAPTER 37 Clearly Define Jobs and Assignments

Learning from General George Patton

CHAPTER 38 Establish Effective Cooperation

Learning from Joe Biden

CHAPTER 39 Recognize the Most Important Promotion

Learning from Barack Obama

CHAPTER 40 Embody Integrity

Learning from General George Marshall

CHAPTER 41 Harness the Potential of Women

Learning from Hillary Clinton

CHAPTER 42 Make Intelligent Use of Your Time

Learning from Stephen Hawking

CHAPTER 43 Perfect Your Own Working Methods

Learning from Benjamin Franklin

CHAPTER 44 Create Trust

Learning from Levi Strauss

CHAPTER 45 Make a Life Plan: What Will Your Most Important Contribution Be?

Learning from Peter F. Drucker

CHAPTER 46 Be Demanding of Yourself and Strive for Perfection

Learning from Giuseppe Verdi

CHAPTER 47 Find Meaning; Then Use It!

Learning from Viktor Frankl

CHAPTER 48 Harness the Power of Discipline

Learning from Thomas Mann

CHAPTER 49 Motivate Yourself

Learning from Roger Federer

CHAPTER 50 Derive Enjoyment from Your Profession

Learning from Leonard Bernstein

CHAPTER 51 Think Constructively

Learning from Niki Lauda

CHAPTER 52 Act Responsibly

Learning from Hippocrates

CHAPTER 53 Foster Creativity All Life Long

Learning from Pablo Picasso

CHAPTER 54 Assume Responsibility

Learning from Harry Truman

CHAPTER 55 Look After Yourself

Learning from Jamie Oliver

CHAPTER 56 Commit Yourself to More Than Just Your Own Well-Being

Learning from Muhammad Yunus

Epilogue

Bibliography

Notes

Index