Chapter 7
IN THIS CHAPTER
Searching for friends from Facebook and your contact list
Finding new friends through the Explore and Search functions
Following your industry for ideas and information
Locating your Insta-tribe for ideas, support, and encouragement
Deciding when to follow back
Growing your Instagram following is one of the hottest topics on Instagram. If you've spent any time there, surely you've encountered sales pitches to buy followers or purchase a crazy software program to increase likes and follows. Don’t do it. Yes, it looks good having a big following, especially when starting out. However, any followers you buy are likely fake accounts, or people who would never buy from you.
In this chapter, you discover how to find followers the right way. First, you follow your Facebook friends who have Instagram accounts, and then you learn how Instagram can access the contact list on your phone to find more followers. Next, you discover ways to explore and search for followers in the Instagram app. Then you look to your competitors’ and industry colleagues’ follower lists for more ideas. You also learn how to develop an Insta-tribe — an online family that helps and supports you along the way. Finally, after you start getting followers, find out who is worth following back and when it’s best not to bother.
If you're new to Instagram, you may be wondering where to start. Instagram (and its daddy, Facebook) is happy to help you make connections. You can find people in a few different ways, as you discover in this section.
Facebook has a vested interest in making Instagram grow, so it tries to encourage you to round up your Facebook friends and bring them over to Instagram. It’s an easy way for you to find people.
To find friends on Facebook, follow these steps:
Confirm your Facebook login by tapping OK.
The screen displays how many Facebook friends you have on Instagram (see Figure 7-1).
Tap either Follow All or Follow.
To follow every one of your Facebook friends on Instagram, tap Follow All. If you’d rather be more selective, especially because you'll likely be promoting your product or service, you may want to follow friends one by one. Simply tap Follow next to each friend you’d like to connect with, and keep scrolling and following!
Instagram can also connect you with the contacts stored on your phone or tablet. After you activate this feature, your contacts are periodically synced with Instagram’s servers. Instagram does not follow anyone on your behalf, and you can disconnect your contacts at any time so that Instagram cannot access them.
To connect your contacts, follow these steps:
Tap the Contacts link.
The next screen tells you that Instagram will find people you know, and you're given the option to follow them.
To proceed, tap Connect Contacts.
Another pop-up asks whether Instagram can access your contacts.
Tap Allow Access.
A pop-up appears asking you to allow Instagram access to your Contacts. This is your last chance to cancel your decision to allow Instagram to access your contacts.
Tap OK.
The pop-up goes away, and the Contacts screen appears, as shown in Figure 7-2.
If you change your mind at some point and want to disallow Instagram’s access to your contacts, tap the wheel icon on your profile page, scroll down to Settings, and then tap Contacts. Tap the Connect Contacts toggle to return it to white, which terminates Instagram’s access.
Now that you’ve found all your Facebook friends and contacts on Instagram, it’s time to get more strategic about following the people who might have a genuine interest in your business. Instagram offers several options for exploring, searching, and suggesting new followers to you.
Instagram loves growth … the more people you engage with, the more users they get. And to keep those people, Instagram offers many ways to engage with them. One way is through the Explore page. The Explore page offers photo, graphic, and video posts that Instagram thinks might be interesting to you. No one knows the exact algorithm, but they usually present a variety of posts that have received at least 1,000 likes mixed in with posts that other people you follow have liked.
Here’s how to use the Explore page:
Tap the magnifying glass at the bottom of any screen.
Several photos, videos, and stories are presented, as shown in Figure 7-3.
If you're trying to get your posts displayed on the Explore page, note that the Instagram algorithm rarely selects graphics such as charts or infographs. It tends to favor photos or videos.
Tap any photo or video that interests you.
Now you can scroll down to see the rest of the Explore page.
Look around the page. If you like what you see:
After you follow this page, Instagram offers several other accounts that it thinks you’d enjoy following. We detail this method of finding accounts to follow in the “Letting Instagram suggest users to you” section, later in this chapter.
Another great way to find new accounts to follow is through searching Instagram. Instagram offers four ways to search: Top, People, Tags, and Places.
To try out the Search feature, tap the magnifying glass on any page. The Explore page appears, as described in the preceding section. Tap the Search field at the top of the page. Top, People, Tags, and Places are now available for your choosing, as shown in Figure 7-4.
The Top feature shows you accounts that you interact with often, followed by accounts you most recently interacted with. To find new followers, search for an industry or a keyword that relates to your business or target customer. For instance, typing real estate presents several accounts that have real estate in their username or in their profile title. Scroll through those that are interesting, and follow those you like!
The People feature can be used in a similar manner to the Top feature, but you may also choose to search by someone’s name. If you have a customer list, try searching for people by name. For those that pop up, scroll through to their account and follow them if they seem to be active. Personal accounts are more likely to be private, so you will need to request access.
The Tags feature allows you to search by hashtag. Start simply by choosing your industry and see what appears. For example, if you're a dog trainer, start with #dogtraining. If you get too many results to be useful, add your city or state, such as #dogtrainingsacramento. Scroll through the accounts and tap the ones that call out to you. Then follow the ones that seem active and engaging. In the next chapter, hashtags are discussed in detail, and we explain more about this feature.
The Places feature enables you to search by location. If you're currently near your business location, the easiest way to start is to tap Near Current Location. Several nearby locations then pop up for your choosing. Tap a location near you, and then all the posts that marked that location on their post pop up. Tap some posts that catch your eye, and follow the ones you like.
As mentioned, Instagram is on a mission to grow. Therefore, its main goal is making its users happy by making their accounts grow. When you follow someone, an algorithm kicks in and displays other similar accounts that you may like following. In Figure 7-5, we decide to follow @elevateitnow, a marketing and creative agency. Instagram then presents many other social-media-marketing business accounts, and we can decide whether or not to follow them.
You might be wondering why you'd want to follow. They might not follow you back (but they will if they’re smart). In the next section, you learn more about the benefits of keeping tabs on the competition.
Watching your industry’s Instagram accounts can help you build your following in several ways. In this section, you find out how to benefit from the earlier work of your competitors and industry icons. First, if your business serves only local customers, look at your direct, local competition. Then look more globally at bigger brands in the same industry to see the tactics they use.
Following industry hashtags is also highly productive. Does your industry hold several large conferences a year? Conferences are usually associated with a hashtag. Savvy Instagram business accounts incorporate the conference hashtag in their posts so consider searching for the hashtag to find other accounts to interact with. These accounts could be competitors or potential customers. If you're attending the event, search through the conference hashtag and follow accounts, like photos, comment, and perhaps direct message other attendees to set in-person meetings with potential customers or business partners.
One of the best ways to find new followers is by researching your competitors’ Instagram accounts and interacting with their followers. If they're interested in your competitor's business, they might be interested in your offerings as well. Your competitors’ follower lists are like a ready-made target audience waiting just for you!
Engaging with your competitors’ followers is easy. Here’s how:
Use the Search function to find one of them on Instagram.
For details on searching, see the “Searching the Search feature” section, earlier in the chapter.
Go to a competitor’s account, and tap the number above followers (at the top right of its profile page).
In Figure 7-6, the followers number is 2,615.
You see everyone following the competitor, as shown in Figure 7-7.
Repeat Steps 3 and 4 for all the competitors in your list.
Keep regularly engaging with these accounts, and you might just win them over to following you or becoming a customer.
Following big brands such as Target, Maybelline, or Yoplait provides unique ideas for content or promotions done in a fresh way, but it can also yield more followers for you. How? Some big brands re-post user-generated content (content created by regular folks like you and us) from their customers, and when they do, that account can hit the jackpot on followers.
To get noticed by a big brand, follow these tips:
After you’ve employed the techniques described previously in this chapter, you’ll begin to get more followers. It’s a great feeling to see that number go up on your profile page, and your next decision is whether to follow those accounts back if you were not already following them. In this next section, you discover how to view your followers and decide who is best to follow back.
So you are starting to see more followers on your account. Now it's time to learn a simple method to follow them back. You're not required or even expected to follow someone back, but searching through your followers often yields great customer prospects. New followers appear in your notifications, but if you don’t check your notifications often, it's worth checking out your follower list every few days to see whom you might want to follow back.
Checking your follower list is easy:
Go to your profile page and click the number above followers.
All of your followers appear, with the most recent followers at the top. As shown in Figure 7-9, followers you have not followed back have a blue Follow button to the right that you can click to follow. If you're already following them, it says Following.
Like a few posts and leave a meaningful comment.
In this way, the follower is more likely to engage with you in the future.
Now that you know a simple method for following back, the question is whether the account is worthy of following back. Some accounts have a habit of following accounts but then unfollowing them if they didn't follow back. You might see your numbers rise by 25, just to fall back by 22 the next day. It’s a frustrating game that you should avoid.
Do follow back the following:
Not every account you follow back needs to be your ultimate moneymaker. Instagram is still meant to be fun; it doesn’t have to be dry and boring, even if your business is unexciting. Plus, you never know who is a friend of a friend or a cousin of someone who could be an amazing connection. Connecting with others on Instagram could be the first step in a business match made in heaven!
Don’t follow back:
If you compare all the popular social networks — Facebook, Twitter, LinkedIn, Snapchat, and Instagram — the one that takes the cake on community engagement is Instagram. This section explains how to use hashtags influencers, interaction, and Instagram pods to find your ultimate Insta-tribe!
If you’ve been on Instagram for a while, you’ve probably seen posts talking about community and finding your tribe. But what does that mean? A community, or tribe, is a supportive group of people talking about and interacting with you and your brand on Instagram. They offer advice, give a heads up about changes on Instagram or your industry, provide support, promote your business when it makes sense, and leave comments that can help boost your posts. If executed well, your community is marketing gold.
Your first step is finding a community that fits with your brand. An easy way to do this is through hashtags. If you sell high-end baby dresses, for example, searching #baby yields several other relevant hashtags such as #babyshower, #babygirl, #babybump, #babyboy, #babybrother, and #babyshoes.
All of these hashtags are large, so by selecting one and creating a new search (as shown in Figure 7-10), you can find more specific hashtags, such as #babygirlstuff, #babygirlnation, #babygirlootd, and #babygirlfashion. Search for people who use these niche hashtags often. Then follow them and interact with them daily by commenting and liking their posts.
While you're commenting on their posts, you’ll probably start seeing other people showing up frequently on the same accounts. Follow, like, and comment on those accounts too, and before you know it, your tribe is developing!
To further solidify your relationship, send them a quick direct message to introduce yourself and your business. (Direct messages are covered in Chapter 6.) Because you're just meeting, it’s not the time to make a sales pitch. Let the relationship flow naturally and tell them how much you enjoy the conversations you’ve had.
After you're in a community, certain influencers and brands may bubble to the surface. These accounts are excellent to interact with because the audience you're trying to reach sees them often. Leaving meaningful or humorous comments regularly on an influencer or a big brand account can help your following and can lead to a relationship with that influencer or brand.
You may also find your tribe completely away from Instagram. For example, Facebook groups catering to niche markets often have Instagram tribes that coincide with the group. They might have their own unique hashtags to easily identify them on Instagram. You may also discover them by following the admin of the group, and seeing the same people interacting on Instagram.
Not finding the tribe you're seeking? Start your own! Run a contest or campaign asking people to submit a photo that goes with your hashtag. For example, if you're a graphic designer, you could start a challenge using #graphicdesignotd, where designers post what they worked on that day. People love challenges like this because it provides post inspiration and an excuse to show off their work! Keep checking the hashtag for submissions, and thank everyone for participating. Then follow them, and keep coming back regularly, commenting and liking their posts. All of a sudden, a tribe is forming!
When Instagram changed from displaying posts chronologically to using an algorithm based on users’ likes to show posts, many marketers panicked. It seemed like Facebook all over again — pushing people toward advertising to get their posts shown. To combat this, many savvy marketers turned to Instagram pods. A pod is a group of 10 to 20 accounts that usually have something in common. Maybe they're all photographers, or DIY crafters, or mommy bloggers. They all have the main goal of getting more engagement.
This is how a pod works:
Does it work? Is it worth the time? The data is not clear. If you have an active group, the comments should help your engagement and likes somewhat. However, participating in a pod can be a huge time commitment and can leave you feeling tethered to your phone waiting for the next post. It’s hard to run a business that way.
Often people join a pod, use it for a while, form a few good friendships, and then break up at some point due to the time commitment. You may find your Insta-tribe during this process and still interact with the same accounts from your pod after the breakup but without the pressure of commenting on-demand.