CHAPTER 12: FINDING THE NEXT TAILWIND TO RIDE

  1.  Lauren Sieben, “American Council on Education and Pearson Will Redevelop GED as for-Profit Program,” Chronicle, 15 March 2011, http://chronicle.com/article/American-Council-on-Education/126736.

  2. http://www.boston.co.za/qualifications/career-qualifications/personal-development-occasional-study/ged-grade-12-equivalency/.

  3.  Jessica Tan, “TWG’s Ritzy Tea,” Forbes, 4 December 2009, http://www.forbes.com/global/2009/1214/life-singapore-murjani-bouqdib-twg-ritzy-tea.html.

  4.  OSIM Quarterly Report, 31 March 2016, 8, http://osim.listedcompany.com/newsroom/20160419_171506_O23_QMIJEEVNQXNE76MX.1.pdf

  5. https://www.bettys.co.uk/about-us.

  6. www.tripadvisor.com/Restaurant_Review-g187046-d1011681-Reviews-or90-Bettys_Cafe_Tea_Rooms_Harrogate-Harrogate_North_Yorkshire_England.html#REVIEWS.

  7. https://www.bettyscookeryschool.co.uk/.

  8.  Dan Bolton, “Teavana Fine Tea + Tea Bar Opens in NYC,” Tea Biz (blog), 23 October 2012, https://teabizblog.wordpress.com/2013/10/23/first-look-teavana-fine-tea-tea-bar-opens-in-nyc/.

  9.  Bruce Horovitz, “Starbucks Debuts Teavana Bar, and It’s a Doozy,” USA Today, 23 October 13, http://www.usatoday.com/story/money/business/2013/10/23/starbucks-teavana-fast-food-tea-tea-houses/3146149/.

  10.  Dan Bolton, “Teavana’s Global Ambitions,” World Tea News, 20 March 2015, http://worldteanews.com/news/teavanas-global-ambitions.

  11.  Dan Bolton, “Teavana Growth Could Be ‘Quite Amazing,’” World Tea News, 1 June 2015, http://worldteanews.com/news/domestic-news/teavana-growth-could-be-quite-amazing.

  12. https://www.harney.com/.

  13.  For more examples see the best tea shops around the world, the fifty best tearooms in London, or the eight best spots for afternoon tea in New York.

  14. https://www.google.com/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=yelp+davids+tea&oq=yelp+davids+tea&aqs=chrome..69i57j0j69i64l2.3007j0j4&gws_rd=cr&ei=NB_RVqCEDMbsmAXfvb3YBA.

  15.  Roberto A. Ferdman, “The Chipotle Effect: Why America Is Obsessed with Fast Casual Food,” Washington Post, 2 February 2015, https://www.washingtonpost.com/news/wonk/wp/2015/02/02/the-chipotle-effect-why-america-is-obsessed-with-fast-casual-food/.

  16.  Kyle Stock and Vanessa Wong, “Chipotle: The Definitive Oral History,” Bloomberg Business, 2 February 2015, http://www.bloomberg.com/graphics/2015-chipotle-oral-history/.

  17. https://www.youtube.com/watch?v=wmH73Diqf5Q.

  18. http://ir.chipotle.com/phoenix.zhtml?c=194775&p=irol-homeprofile&t=&id=&.

  19. http://www.bus-ex.com/blog/chipotle-leadership.

  20.  Michael Smith, “CDC: Tainted Food Tied to Regular Illness Outbreaks,” Medpage Today, 3 November 2015, http://www.medpagetoday.com/InfectiousDisease/PublicHealth/54473.

  21.  Ahiza Garcia, “Chipotle Subpoenaed over Norovirus Outbreak,” CNN Money, 15 January 2016, http://money.cnn.com/2016/01/06/news/companies/chipotle-subpoena-norovirus/.

  22.  Ibid.

  23.  Ibid.

  24.  Ibid.

  25.  Thomson Reuters, “Chipotle Sued for Misleading Investors over Food Safety,” Business Insurance, 8 January 2016, http://www.businessinsurance.com/article/20160108/NEWS06/160109832/chipotle-sued-for-misleading-investors-over-food-safety?tags=%7C329%7C302.

  26. https://en.wikipedia.org/wiki/1993_Jack_in_the_Box_E._coli_outbreak.

  27.  Alison Griswold, “Taco Bell’s 2006 E. coli Outbreak Is a Scary History Lesson for Chipotle,” Quartz, 7 December 2015, http://qz.com/567567/taco-bells-2006-e-coli-outbreak-is-a-scary-history-lesson-for-chipotle/.

  28. http://www.yelp.com/biz/chipotle-mexican-grill-san-jose-3.

  29. http://en.yelp.com.ph/biz/chipotle-mexican-grill-champaign.

  30. http://www.yelp.com/biz/chipotle-mexican-grill-hawthorne.

  31. http://www.yelp.com/biz/chipotle-mexican-grill-escondido-2.