NY logo, 289–292abstraction, 192
Acaroglu, Leyla, 111
accessibility
definition, 154
designer responsibility, 143–144
designs that work well and, 152
example of bad, 147
graphic communication design and, 141–149
legal requirements for, 144–146
as a rights issue, 146
trade-offs and compromises, 147–148
Accessibility for Ontarians with Disabilities Act (2005), 144
account planning/planners, 207–214
activism, 12. See also protests
antiwar movements, 27
Black Lives Matter (BLM), 27, 103, 160
citizen designer skills and, 14
cultural activism, 38
by designers, good citizenship and, 189–195
global responsibility and, 265
guerilla street postering, 243–244
hacktivism, 45
Marchal, Sébastien interview, 125–129
Perrottet, Vincent on, 136–139
protest marches, 56
visualizing financial hardships and, 131–134
ACT UP (AIDS Coalition to Unleash Power), 32–33
addiction, 74
adversarial design, 264
Adversary exhibition (Fitzgerald), 264
advertising
anthropology and, 213
design vs., 241
fashion, 193
on good design, 202
imagology and, 259
use of graphic designers, 240–241
advocacy. See also social design
case study, 25
civil rights advocacy case study, 32–33
of minority designers, 103
public vs. private interests and, 23
advocacy journalism, 51
aesthetics
accessibility/usability and, 141, 142, 147–148
Gilardino, Fabrizio on, 252
Marchal, Sébastien on, 125, 127
separated from social concerns, 201–202, 204
Africa, Designers Without Borders and, 26
Aicher, Otl, 240
AIGA. See American Institute of Graphic Arts (AIGA)
Alexander, Christopher, 46
alt-right militants, 13
altruism, 26
American Advertising Federation (AAF), 106
American Greetings #GiveMeaning campaign, 31
American Institute of Architects, 269
American Institute of Graphic Arts (AIGA)
annual conference, 239
Design for Good task force, 115
Gender Equity Toolkit, 43, 111–113
Guidelines to Goodness, 115–117
incentivizing responsible design, 106
New York chapter, 87
American Institute of Graphic Arts National Conference, Seattle, Washington (1995), 195
Anderson, Ian, 222
Anne Frank play, poster for, 181–184
anthropology, account planners and, 213
Anti-Defamation League, 46
Anti-Discrimination and Accessibility Act, 145
antiwar movements/protests, 27
antiwar protests, 27
AOL, 219
Aplifier, 54
app, HandUp, 59
Architects of Fortune: Mies van der Rohe and the Third Reich (Hochman), 274
architects, responsibilities of, 269–271
Architecture Lobby, 48
Area of Practice, 295
Art Nouveau, 201
Arts and Crafts movement, 282
art student debt, 38
Ashcroft, John, 243
al-Assad, Bashar, 159
assistive technologies, 146–147
Association of Registered Graphic Designers (RGD), 148–149
awards
Creative Conscience Awards, 37
design, 26
MIT Media Lab Disobedience Awards, 32
B
bad clients, 154
Basel school projects, 194
“The Battle of Seattle,” 258
Bayer, Herbert, 190
BBC coverage of The Falling Man, 166
behavioral manipulations, 28
Behrens, Peter, 282
Benjamin, Walter, 204
Bert the Muppet photos, 248–249
Black Lives Matter (BLM), 27, 103, 160
Blaupause, 282
Blue State Digital, 111, 112, 113
braille, 235
brainwashing, 28
brand advocates, 25
brand(s)/branding
consuming time and talent of designers, 256
cultural influence of, 219–231
culture of knowledge and, 221
graphic designer’s role in globalization and, 256–261
brand enforcement, 264
brand equity, 256
brandjacking, 35
Braque, Georges, 138
Bratton, Benjamin H., 44
breaking the rules, 29
Bretton Woods institutions, 262–263
Briley, Gwendolyn, 167
Briley, Jonathan, 167
Bruce Mau Design, 37
bumper stickers, 256
business(es). See also corporations
adapting to sustainable consumerism, 230–231
advertising and strong, 219
benefiting from advocacy, 23
building relationships with consumers, 221–223
corporate philanthropy, 36
focus on capital growth, 219–220, 227
focus on maximizing financial returns, 219–221
good design and “good,” 17
personal account of working for, 79–85
responsibilities of designers and, 17–18
responsibility to shareholders, 197–198
September 11th terrorist attacks as attack on, 229
C
California College of Arts (CCA), 234–236
Calkins, Earnest Elmo, 203
capitalism
flawed way of looking at businesses and, 219–220, 221
globalization and, 259
“green,” 282
as source of social issues, 127–128
caricature, 30
Caricature Studio X, 30
Carroll, Antoinette, 40
Carr, Sarah, 149
censorship
balance between free speech and, 181–184
designers’ self-censorship, 189–190
The Falling Man photograph, 165, 169
on the Internet, 249
Center for Civic Design, 151
Center for Collective Intelligence, MIT, 55
Center for Design and Geopolitics, 44
Ceremony (Silko), 82
Certificate for the Practice of Enhanced Advertising Ethics, 106
charitable gifts, 31
Charlie Hebdo incident, 58
Chinglish (hybrid language), 236
Chobani, 37
Christakis, Nicholas, 67
CIA cultural propaganda, 34
citizen designers, 11, 12, 13–14. See also designers; responsible design; social design
civic arena, designers working in the, 74
civic design, 154
civil disobedience
Black Lives Matter, 27
hacktivism, 45
MIT Media Lab Disobedience Awards, 32
Ukrainian Mirror Protest, 27–28
class consciousness, 33
class struggle, 33
Click-Away Pound Survey 2016, 142
clients. See also business(es); corporations
democracy and, 263
functionalism and, 191
responsibility to shareholders, 197–198
success of website design project and, 152–153
user testing and, 151
Climate Solutions Caucus, 28–29
Cluetrain Manifesto, 225
Code for America, 45
“cognitive content” platforms, 28
collage-making exercise, at Parsons School of Design, 132–133
comic strip project, 131, 132, 133
“commercial” advocacy, 25
commercial hype, 239
commercials
Coke (1971), 159
commoditization of food, 221
commoditization of people, 219–220
Commune (typographical family), 125
Communicating with Older People: Writing in Plain English, 149
Communication Research Institute, 150
computer data analysis, 28
computer programming school, 29
Comte, Auguste, 26
conspiracy theories, 34
consumerism, 219
anticonsumerism, 239
post-World War II, 261
shifting focus of desire in the new, 226–227
consumers
awareness and engagement of current, 223–227
building relationships with, 221–223
responding to the culture of corporate repulsion, 223
trademark law protecting, 262
content
accessibility and text, 152
accessibility and web, 143, 144, 146, 152
apolitical, 192
choice of, 193
design education and, 194, 195
design education projects, 233–234
free expression and, 189
content marketing, 35
corporate needs, student design projects and, 192–193
corporate philanthropy, 36
“Corporate Realism,” 127
corporate social responsibility (CSR), 37
corporations. See also business(es)
designer’s responsibility and, 241
interest of, role of design and, 201–204
protection of brand equity, 256–257, 262
sustainable product development and, 282
corporatism, as dominant ethic of business analysis, 220
CORRECT!V, 53
cottage industry, contemporary, 280
Cradle-to-Cradle (C2C), 40
Creative Conscience Awards, 37
Creative Reaction Lab (CRXLAB), 40
criticism, French graphic designer on, 219
crowdsourcing, MIT Media Lab Disobedience Awards and, 32
CSR (corporate social responsibility), 37
cultural activism, 38
cultural influence of brands, 219–231
culture, free trade and, 260
culture jamming, 38–39, 59, 239–240
curiosity, cultivating, 75
D
Dada movement, 27
Dancer in the Dark, 251
database of hate symbols, 46
data visualization, 39
Debtfair (2017), 38
Decker Design, 111
Decker, Lynda, 111
DEKA Research and Development Corp., 282
dematerialization of materials and products, 279, 280–281
“depth of field,” 128
Derrida, Jacques, 275
design(s). See also good design; graphic design; responsible design; social design
advertising vs., 241
changes in, since 2003, 11
corporate power and, 202, 203–204
encouraging waste, 203
human-centered design, 46, 133
intercultural design, 47
origin of modern phenomenon of, 201–202
as presenting vs. solving the problem, 120, 121
“Road to Hell” indiscretions, 18, 20–21
separated from social concerns, 201–202
sustainable design, 59–60, 155
design awards, 26
design education
design testing and, 151
encouraging passivity vs. advocacy, 191
issue-oriented art and, 193
programs for designer/entrepreneurs, 283
values clarification in, 193–194
variables affecting learning for, 233–234
visualizing financial situations/decisions, 131–134
designers. See also citizen designers; graphic designers; interviews
altruistic, 26
anticonsumerism and, 239
apolitical, 190
culture jamming and subvertising by, 239–240
defending their freedom of expression, 181–184, 189–190
incorporating social agenda in daily work of, 74
mandatory licensure of, 106
relationship with clients, 153–154
responding to evolving consumer values, 228–229
responsibilities of, 11, 17–19, 241, 255, 269–271 (See also responsible design)
self-reflection on work of, 79–85
shifting focus of desire in new consumerism, 226–227
Designers Republic, 222
Designers Without Borders, 26
design for all, 154. See also accessibility
Design for Good case study, 116
Design for Good task force, AIGA, 115
design history, 195
design process
creative placemaking and, 87–88
Persado software, 28
Design/Relief: Legible, Visible, Navigable, 87–88
Design Renaissance International Conference, Glasgow, Scotland (1993), 195
Design Thinking, 28, 56, 74, 115, 191
design thinking courses, 37
desire, consequences of, 95
developing nations, 257, 259, 264
diabetes, OpenAPS and, 177–178
Directive 2004/27/EC article 63(2), 144
disabilities, accessibility to graphic communication design and, 141, 142, 143–144
Disability Discrimination Act (DDA), 144, 148
“Discovering Design” conference, 279
Disobedience Award, MIT Media Lab, 32
Disrupt Design, 111
disruption, 29
Doblin, Jay, 190
documentaries
One Shared House, 171
Powers of Ten, 39
satire and, 59
Documentary Now!, 59
DOGME 95 manifesto, 251
Don’t Make Me Think: A Common Sense Approach to Web Usability (Krug), 150–151
Doonesbury, 214
doppelganger branding, 59
Draplin, Aaron, 32
Dresser, Christopher, 282
Drucker, Johanna, 265
Duffy Design Group, 202
Dupree, Nick, 177
Dwiggins, W.A., 240
dyslexia, 141
E
Eames, Charles, 39
Eames, Ray, 39
Écoe Nationale Supérieure de Création Industrielle (ENSCI), 125
ecolabels, 60
ecological footprint
green hosting and, 44
Libeco Belgian Linens case study, 39–40
resource efficiency, 58
Ryman Eco Font, 58
education, as issue for social citizen designers, 14
E-Lab, 212
electronic text-speak, 29
зème Scène series, 26
Emigre magazine, 240, 258, 260, 265
emotion ontology, 28
empathy, 43, 111, 119–120, 132–133, 137
Energy Star label, 60
Engage for Good club, 36
England, legal requirements for accessibility in, 144
Enron, 17
Entenza, John, 271
entrepreneurship, 59, 73–76, 280–284
environmental influences, the American Dream and, 67–68
environmental issues
Climate Solutions Caucus, 28–29
collective intelligence used for global solutions for, 55
corporate interests and, 202–203
mass consumer culture and, 226
Environmental Protection Agency (EPA), 60
Equality Act (2010), 144
equity-centered community design, 40
Ethical Consumer, 35
ethnic/racial minority designers, 103–106
European coliving, 172
European political dialectics, 192
European Union, regulations on accessibility and usability, 144–145, 153
Evans-Pfeifer, Kelly, 214, 215
Expeditions program, 74
F
Face of Homelessness project, 119
fact-checking, 41
Fairey, Shephard, 54
fake news
conspiracy theories and, 34
News Literacy Project case study, 41–42
on weapons of mass destruction, 11
Fake Planners, 208
The Falling Man (documentary), 165–169
Farley, Isaac, 73
fashion advertising, 193
Fast Company, 69
The Field Guide to Human-Centered Design, 56, 119
film(s)
financial decisions, Visualizing Finance Lab and, 131–134
financial literacy education, 131, 134
“First Things First” manifesto, 103, 197, 198, 240, 265
Fitzgerald, Kenneth, 264
fonts, 280. See also typefaces
3D, 42
legibility, 149
Ryman Eco Font, 58
Ford Foundation, 69
Formes Vives, 55
foundation support, 76
freedom of expression, 189
freedom of the press, 42
free speech, 95, 181–184, 189–190, 249
free trade, 257, 260, 263–264. See also globalization
Free Trade Area of the Americas (FTAA), 257
Free Trade of the Americas, 263–264
French literary theory, 192
functionalism, 191
fundamental attribution bias, 67–68
G
Gablik, Suzi, 193
Garland, Ken, 103, 196, 265, 296
gay liberation movement, 47
Gay Pride Week, 47
Geertz, Clifford, 212
Gender Equity Toolkit (AIG), 43, 111–113
General Agreement on Tariffs and Trade (GATT), 263
General Social Survey, 172
Gentul, Jack, 166
Getty Images, 35
Ghana, West Africa, 119
gifts, charitable donations and, 31
Gilardino, Fabrizio, 250–253, 296
Glaser, Milton, 17, 18, 54, 103, 289–292, 297
Global Business Network, 229
good business, good design as, 17
good citizenship, 17–18, 189–195
good clients, 153
good design, 12
accessibility and, 146
defining, 17
good citizenship and, 17
socio-aesthetic tradition and, 201–202
as something pleasing to the eye, 36–37
as that which sells, 202
Good Design campaign (MoMA), 34
Google, 50
Gouges, Olympe de, 32
Graae, Bodil, 172
graphic design
client relationship and, 153–154
definition, 154
as informing vs. persuading, 262
permanence of brand equity and, 256–257
social advocacy in message of, 193
systemic problems, 256
testing and, 151
website design project that works well, 151–153
well-designed website project, 151–153
graphic design education. See design education
graphic designers. See also designers
earning a living, 127
modifying client copywriting, 194
relationship to political and social engagement, 127–129
role in globalization, 256
testing their designs, 151
working in advertising, 240–241
Grapus, 125
Greek alphabet, 47
GreenGeeks, 44
green hosting, 44
guerilla street postering, 243–244
H
hacktivism, 45
Halperin, Naomi, 165
HandUp app, 59
hate speech, 181
hate symbols, Anti-Defamation League Database and, 45–46
Hawken, Paul, 282
Heath, Chip, 121
Heath, Dan, 121
Hejduk, John, 272
Helen Hamlyn Centre for Design, 149
Heller, Cheryl, 65, 78, 90, 297
Heller, Steven, 11–14, 16, 158, 180, 297
interview with Mike Davis, 98–100
interview with Milton Glaser, 289–292
HfG Offenbach am Main University of Art and Design, Germany, 47
Hirst, Damien, 37
historical revisionism, 34
Hochman, Elaine, 274
Holmes, Oliver Wendell Sr., 201
Holmquist, Holly, 235
Holocaust, the, 181
hosting services, 44
Howard University study, 103
human-centered design, 46, 91, 133
Human Centered Design Field Guide (IDEO), 56, 120
human relationships, business model and the value of, 219–220
human rights advocates, civil rights advocates vs., 32
I
Ideo Method Cards, 56
Ikea, 211
illustrations, 128
imagery/images
abstraction and, 192
antiwar movements, 27
introductory graphic design courses and, 194
lack of, in second edition, 11–12
power of mass, 201
separated from social concerns, 201–202
imagology, 259
Imgflip Meme Generator, 49
Immortality (Kundera), 259
Impact! Design for Social Change, School of Visual Arts, New York, 73, 74
inclusive design, 154. See also accessibility; usability
Inclusive Design (RNIB/ISTD), 148
income
financial hardship and, 131, 134
as a militant graphic designer, 127
industrial modernism, 201
infertility, American Greetings #GiveMeaning campaign and, 31
In Focus (newsletter), 35
Information Design (journal), 150
in-kind contributions, 76
Innovation Masters Series, Stanford University, 37
INTA. See International Trademark Association (INTA)
intercultural design, 47
International Monetary Fund (IMF), 263
International Society for Typographic Designers (ISTD), 148
International Trademark Association (INTA), 256, 257–258, 260, 264
Internet. See also websites
accessibility and, 143–144, 145, 146–147
changes in marketing and, 279–280
Face of Homelessness project, 119, 121
net neutrality, 50
online shopping by customers with disabilities on, 142
trademark infringements and, 262
Your American Dream Score, 69
interviews
with Gilardino, Fabrizio, 250–253
with Marchal, Sébastien, 124–129
with Perrottet, Vincent, 136–139
with Tigerman, Stanley, 269–277
The Invention of Desire (Helfand), 95
issue-oriented art, 193
issue-oriented work, 194
J
JavaScript, 249
Jones, Christopher, 240
journalism, nonpartisan, 51
K
Kapp, Diana, 215
Kasmir, Jan Rose, 159
Kelly, Eamon, 229
King, James, 146
Kodak, 256
kommunalka, the, 172
Koon, Jeff, 37
Kosner, Ed, 290
Kramer, Larry, 33
Kristeva, Julia, 275
Kundera, Milan, 259
labeling, ecolabels, 60
Lacan, Jacques, 275
Lanham Act (1946), 261
Laybourne, Gerry, 209–210, 212
Lee, Yanki, 149
legal requirements for accessibility, 144–146
lesbian, gay, bisexual, and transgender (LGBT) activism, 47–48
Letter and Symbol Misrecognition in Highly Legible Typefaces for General, Children, Dyslexic, Visually Impaired and Ageing Readers, 149149
Levy, Adam Harrison, 165–169, 297–298
Libeco Belgian Linens, 40
licensure, in design industry, 106
Lippincott brand agency, 111
Liquid Agency, 25
listening, 87
lobbying, 48
Loewy, Raymond, 282
logos
of Aaron Draplin, 33
Black Lives Matter (BLM), 27
Enron, 17
low vision, 147
Luckmann, Thomas, 279
Lupton, Ellen, 258
Lynch, David, 243
M
Macromedia Dreamweaver, 248
Made to Stick (Heath), 121
Mad*Pow, 61
Major, Stephanie, 54
mandatory licensure, 106
manufacturing, designer/entrepreneurs and, 283
Marchal, Sébastien, 124–129, 298
marketing
brand advocacy, 25
call to action (CTA) widgets, 29–30
cultural differences and global campaigns, 260
culture of knowledge and, 221, 222
influencing how goods are sold, 279–280
market research, cloud-based, 28
Maslow’s hierarchy of needs, 226
mass imagery, 201
Maureze, Jerome, 235
McPhee, Josh, 54
Measured Symposium, New York City, 92
medicine information leaflets, 144–145
Metropolis (magazine), 227
MGM (Money-Grabbing Mongrels), 17
Microsoft FrontPage, 248
MIT Media Lab Disobedience Awards, 32
MIT, the Center for Collective Intelligence, 55
Mixing Messages (Lupton), 258
mockumentary genre, 59
Moore, George, 274
Moore, Michael, 214
Morgantown, West Virginia, 119
Morning Call (newspaper), 165
Morris, Marshall, Faulkner & Co., 282
Morris, William, 282
Moving Up: The Truth about Getting Ahead in America, 69
Museum of Modern Art (MoMA), 34, 79
Myerson, Jeremy, 149
N
National Endowment for the Arts, 189
National Infertility Association, 31
Nazi swastika, 181
Neighborhood Trust Financial Partners, 131
Neilsen Norman Group, 150
Nelson, George, 240
net neutrality, 50
New Internationalist (magazine), 264–265
The New School, Parsons School of Design, 131–134
News Literacy Project, 42
New York Daily News, 290
New York Times, 51
New Zealand, legal requirements for accessibility in, 145
Nickelodeon, 209
Nielsen, Jakob, 150
Nobles, Nestor, 73
nongovernmental organizations (NGOs), 26, 31, 42, 91, 131
nonpartisan journalism, 51
nonprofit organizations, 30, 31, 42, 45, 53, 59, 74, 76
Norway, legal requirements for accessibility in, 145–146
Nuit Debout (Up All Night), 125
O
Occupy Museums, 38
Occupy Wall Street, 33, 57, 103
Ontario, Canada, legal requirements for accessibility in, 144
Open Artificial Pancreas System (OpenAPS), 177–178
Open Internet Project, 50
open source, 52
oranges, design project on, 235
Orr, David, 84
O-Town Kitchen, 73
Overby, Carol, 97, 130–134, 298–299
Oxfam, 31
Oxygen Media, 209
P
Packard, Vance, 213
Parsons School of Design, 131–134
Partalo, Veda, 99
Patten, Simon, 203
A Pattern Language (Alexander), 46
Perrottet, Vincent, 136–139, 299
Persado, 28
persuasion, line between information and, 262
Peters, Michael, 202
Peters, Tom, 213
philanthropy, corporate, 36
photographs/photography
of Bert the Muppet next to Osama bin Laden, 248–249
of demonstrators, 27
mass-produced images and, 201
protest marches, 56
Place de la Rèpublique, 56, 125
Plain English, definition, 155
Plain English writing guide, 149
Plain Language Commission UK, 149
Plain Writing Act (2010), 144
Plumb Line Enterprises Company, LTD, 261
Polak, Paul, 91
political action. See activism
political correctness, 53
pop art, 193
Pope, Carl, 227
posters
guerrilla street postering, 243–244
postmodernism, 193
postwar American art, 193
Powell, Colin, 11
Powers of Ten (documentary), 39
Poyner, Rick, 265
presidential election (2016), 41
Press Freedom Index, 42
private advocacy, 25
“privilege,” Your American Dream Score and, 69–70
problem solving
global solutions, MIT Center for Collective Intelligence, 55
heuristics, Ideo Method Cards, 55–56
Pro-Democracy Movement, 264–265
product millieu, 279, 282, 283–284
professionalism/professional, 17, 190–191, 253, 269–270
protests
antiwar, 27
free trade, 258
images of antiwar movement, 27
Occupy Museums, 38
Place de la Rèpublique, Paris, 56, 125
Ukrainian Mirror Protest, 27–28
We Are the 99 Percent, 57
psychological warfare (psywar), 260
psychology, definition, 155
psychology of design, 150
R
Rabble.com (magazine), 53
racial diversity, 40
racial minority designers, 103–106
Rand-Hendriksen, Morten, 146, 148
Rand, Paul, 17
readability, 155
Red Hook, New York, 87
redistribution of wealth, 57
Red Spider, 211
The Reenchantment of Art (Gablik), 193
“Refugees Welcome” stickers, 99–100
Reporters Without Borders (RWB), 42
research, design projects and, 233–236
resource efficiency, 58
responsible design
global responsibility and, 265
by minority/racial designers, 103–106
promoting and incentivizing, 105–106
as a requirement, 106
suggestions for graphic designers, 264–465
responsive design, 155
reverse mentoring, 50
RGD (Association of Registered Graphic Designers), 148–149
Rhatigan, Dan, 58
Riboud, Mark, 159
Rich, Adrienne, 85
Robinson, Rick, 212
Roche Pharma, Germany, 50
Rockaway, New York, 87
Rockwell, Norman, 223
Rogers, Everett, 280
Royal College of Art, 149
Royal National Institute for the Blind (RNIB), 148
Ryman Eco font, 58
S
Saatchi & Saatchi, 228
Saettedammen coliving project, 172
Scenarios: The Art of Strategic Conversation, 220
School of Visual Arts, New York, 73, 91
Schutz, Alfred, 279
Scotland, legal requirements for accessibility in, 144
Scott, Pamela, 215
SecureDrop, 62
See It Right: Making Information Accessible for People with Sight Problems (RNIB), 148
self-referential abstraction, 192
sentiment analysis, 28
September 11th terrorist attack, 165–169, 229, 289–292
shareholders, responsibility to, 197–198
Sherman, Cindy, 37
Sierra Club, 226
Silko, Leslie Marmon, 82
silk screening, 252
skateboarders, Nike and, 214–215
“slow thinking,” 133
small acts, 75
social design. See also responsible design
definition, 155
elements of, 91
entrepreneurial approaches to, 73–76
evolution and growth of, 91–92
guerrilla street postering, 243–244
protocols for measuring impact of, 92
working with others and, 91, 128, 138
social enterprise model, 76
social entrepreneurship, 59
social issues. See also activism; environmental issues; social design
design at turn of the century and, 201
designers becoming involved in, 73–74, 128–129
developing empathy and, 119–120
ecological issues and, 127–128
need for new products for, 283–284
separating images from, 201–202
Socialist Designers and, 253
social justice, 23
social media, brand advocacy and, 25
social networking, 35
software
Caricature Studio X, 30
SecureDrop, 62
web design, 248
WordPress, 52
software design, 284
South Street Seaport, New York, 87
Speer, Albert, 274
Spicer, Sean, 159
Stanford University, 37
Staples, Loretta, 258
Steinberg, Saul, 289
stereotype, caricature vs., 30
Stern, Heather, 111
stickers, “Refugees Welcome,” 99–100
storytelling, 120–121, 131–134
students, design education, 234. See also design education
Superstorm Sandy, 87
sustainability, consumer values and, 225–226
sustainable consumerism, 224, 227–231, 229
sustainable design, 59–60, 155
sustainable product culture, 281, 282
SustainableUX, 61
systemic problems, 256
systems design, 191
T
Tanudjaja, Jacqueline, 236
teachers, design education, 234
technology
contemporary cottage industry and, 280
influencing how goods are sold, 279–280
product milieu and, 279
Teer, Phil, 210
terrorism. See September 11th terrorist attack
terrorists, barricades to be used against, 27–28
testing
Gender Equity Toolkit, 111–112, 113
“The Beast,” 13
“the brand called you,” 213
Theory of Change framework, 115
“they,” vs. “s/he” formulations, 48
The Thin Green Line, 226
Thompson, J. Walter, 42
Tigerman McCurry Architects, 269
Tigerman, Stanley, 268–271, 300
Time Warner merger, 219
Toyota, 228
Trademark Act of 1946, 261
trademark infringement, 262
trademark legislation, 257, 262
transformational design, 155
transgender individuals, LGBT activism and, 48
Trump, Donald, 42
Truth-o-Meter ratings, 41
Typo/graphic Posters, 181, 182
U
Ukrainian Mirror Protest, 27–28
Unilever, 37
Unimark International, 190
Union Gospel Mission, Vancouver, BC, 74
United Nations Convention on the Rights of Persons with Disabilities (2006), 146
United States
account planning in, 208
advocacy in, 25
breakdown of values in, 189
Bretton Woods meeting (1944) and, 262–263
The Falling Man image and, 165–166
legal requirements for accessibility in, 144
political environment, 192
on Press Freedom Index, 42
universal design, 145, 155, 191
Universal Design of Information and Communication Technology (ICT), 145
universalism, 191
University of Illinois, “Discovering Design” conference at, 279
unpredictable, citizen designers being concerned with the, 14
unsalaried advocates, 25
UN Security Council, Colin Powell’s address to (2003), 11
Up All Night (Nuit Debout), 125
usability, 142–143, 152, 153, 155
US Army Corps of Engineers, 27–28
US government, designers working for, 74
Utah YCC Family Crisis Center, 73
V
values
breakdown of American, 189
citizen designers defining and defending their, 13
designers aligning their work ethic with their, 103–104
values clarification in design education, 193–194
Van der Heijden, Kees, 220, 224, 228
Vanderlans, Rudy, 265
van der Rohe, Mies, 271, 272–273, 274
van Dyk, Jason, 74
videos, 26
Vienne, Véronique, 11–14, 24, 86, 300
interview with Carol Overby, 130–134
interview with Fabrizio Gilardino, 251–253
interview with Laetitia Wolff, 110–113
interview with Sébastien Marchal, 124–129
interview with Vincent Perrottet, 136–139
Vietnam War, 27
Vignelli, Massimo, 190
Vinterberg, Thomas, 251
visual impairments, 142, 143, 147, 148
visualization of financial hardships, 131–134
Visualizing Finance Lab, 131, 133
visuals, reasons for lack of, 11–12
visual storytelling
data visualization, 39
Visualizing Finance course, Parsons School of Design, 131–134
Vogt, Oliver, 282
Von Trier, Lars, 251
W
Wales, legal requirements for accessibility in, 144
Wall Street (film), 219
Wall Street Journal, 202
War on Terror, 229
Watkins, Derek, 39
Watson, Thomas Jr., 17
weapons of mass destruction, 11
We Are the 99 Percent movement, 57
Web Accessibility Initiative (WAI), 148
WebAIM, 145
Web Content Accessibility Guidelines (WCAG), 145, 148
Weber State University, 73
websites. See also Internet
design that works well, 151–153
Weese, Cheryl Towler, 268–271, 300
Weinschenk, Susan, 150
Weizenegger, Hermann, 282
Werbach, Adam, 226
Wetzel’s Pretzels, 37
Whitcher, Clive, 228
white supremacist activities, 13
Whitney Biennale, 38
Widen + Kennedy (W+K), 222, 227
WikiLeaks, 62
Wikipedia, 52
“Winning Together” campaign (Unilever), 37
Wolff, Laetitia, 65, 87–88, 111, 114, 300
women
account planners, 207, 209–210
disparity in leadership positions, 111
Gender Equity Toolkit (AIG) and, 43, 111–113
MIT Center for Collective Intelligence and, 55
Women Lead Initiative (WLI), 111
Wong, Willie, 87
Wood, Grant, 289
WordPress, 52
words, politically correct, 53
World Bank, 257, 263, 264, 271
World Intellectual Property Organization (WIPO), 266n24
World Trade Organization (WTO), 257, 258, 263, 264
Worldwide Web Consortium (W3C), 148
World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG), 144
X
Xtracycle Access Foundation, 281
Y
yellow, in Obama logo, 57
Your American Dream Score, 69–70
YouTube, Paris Opera videos on, 26
Z
Zeisel, Eva, 240