APPENDIX

On Cultivating Cultural Intelligence

In the final chapter we introduced the idea of “cultural intelligence,” which we defined as an emerging perspective that can sympathetically harmonize and integrate a wide range of conflicting values. This new kind of intelligence gives conscious leaders the ability to skillfully navigate the culture war that currently afflicts much of the developed world. Cultural intelligence, however, does not seek an impossible neutrality, nor is it inevitably politically centrist. The expanded perspective that is the basis for cultural intelligence is effectively positioned “outside and above” the warring factions that are attempting to use the world of business as their battleground.

The leadership ability of cultural intelligence is founded on a clear recognition of the three main worldviews, or cultural value frames, that are now vying for dominance in the developed world. These three worldviews, either singularly or in some combination, provide the values for the vast majority of the population in North America, Europe, and Australia. However, to keep this discussion from becoming unwieldy, we will confine our analysis to American culture, where we obviously have the most knowledge and experience.

Worldviews, as we understand them, are coherent sets of values and ideals that persist across multiple generations. These large-scale value agreements give meaning to reality and provide people with a sense of identity. Worldviews are arguably the basic units of culture, so the cultural intelligence that conscious leaders need in today’s complex social milieu requires knowledge of these dynamic systems of values. The cultural significance of worldviews is readily apparent in the well-recognized difference between the worldview of modernity and the traditional religious worldview that preceded modernity in history, and which continues to prevail in large segments of American culture.

The values of modernity (or “modernism”) include progress, prosperity, individual liberty, and scientific rationality. By contrast, the values of the traditional worldview include faith, family, duty, honor, and patriotism. There is, of course, considerable overlap between these sets of values, but the cultural distinction between the worldview of modernity and the contrasting worldview of traditionalism is generally accepted within mainstream discourse. However, America’s third major cultural block—the progressive worldview—remains inadequately understood. While progressive concerns such as environmentalism and social justice are plainly obvious to the mainstream, the fact that progressivism now represents a third major worldview in its own right is often lost on establishment commentators. Figure A.1 shows some examples of America’s three major worldviews, which we generally refer to as modernism, traditionalism, and progressivism.

In terms of demographic size, modernism remains the majority worldview in America today, holding the allegiance of approximately 50 percent of the population, followed by traditionalism, with approximately 30 percent, and then by the progressive worldview, with perhaps as much as 20 percent.1 But even though the progressive worldview is the smallest, it dominates academia and most of America’s media and entertainment industries, so its growing influence cannot be discounted or ignored. For the next few decades at least, the ongoing contest between these three major worldviews will continue to define the contours of American culture as a whole, and organizational culture in particular.

Examples of the Traditional Worldview

Examples of the Modernist Worldview

Examples of the Progressive Worldview

The Good

Faith, family, and country

Self-sacrifice for the good of the whole

Duty and honor

Law and order

God’s will

Economic and scientific progress

Liberty and the rule of law

Personal achievement, prosperity and wealth

Social status and higher education

Social and environmental justice

Diversity and multiculturalism

Natural lifestyle and localism

Planetary healing

The True

Scripture

Rules and norms of the religious community

Directives of rightful authority

Science

Reason and objectivity

Facts, evidence, and proof

Literature and philosophy

Subjective perspectives, “whatever is true for you”

“Woke” sensibilities

The unmasking of power structures

Potential Pathologies

Bigotry, racism, sexism, homophobia

Religious fundamentalism and anti-science

Resists moral evolution and greater inclusion

Authoritarian, xenophobic

Indifferent elitism and selfish exploitation

Captured by special interests

Can be scientistic and hostile to religion

Crony capitalism and self-dealing

Anti-modernism and reverse patriotism

Identarian divisiveness

Self-righteous scolding and authoritarian demands

Magical thinking and narcissism

Some of Their Heroes

Ronald Reagan

Winston Churchill

Edmund Burke

Pope John Paul II

Billy Graham

William Buckley

Phyllis Schlafly

Antonin Scalia

Thomas Jefferson

John F. Kennedy

Franklin D. Roosevelt

Albert Einstein

Thomas Edison

Adam Smith

Carl Sagan

Milton Friedman

Frank Lloyd Wright

Mahatma Gandhi

Nelson Mandela

John Lennon

John Muir

Margaret Mead

Betty Friedan

Joan Baez

Oprah Winfrey

Contemporary Figures

Ross Douthat

Patrick Deneen

Rod Dreher

Rick Warren

Tucker Carlson

Hillary Clinton

Steven Pinker

Thomas Friedman

Bill Gates

Sheryl Sandberg

Bernie Sanders

Ta-Nehisi Coates

Marianne Williamson

Naomi Klein

Bill McKibben

Figure A.1. Examples of America’s three major worldviews

Most businesses operate in an environment that contains stakeholders from every worldview. These stakeholders, for instance, can include progressive millennial team members, modernist investors, and a demographically diverse group of customers that encompass all three.

There is no love lost between these worldviews. But we don’t have to get caught in the crossfire. We can learn to rise above and integrate these otherwise conflicting sets of values. This practice of integrating values begins in the recognition that each of these worldviews has healthy upsides and unhealthy downsides. They all contain constructive and enduring values, along with negative shortcomings and pathologies. How do we affirm the good and discard the bad? That is the work of cultural intelligence. (Figure A.1 lists some of the potential pathologies that are closely associated with the positive values of each major worldview.)

Cultural intelligence clearly distinguishes each worldview’s positives from its accompanying negatives. Separating the “dignities” from the “disasters” of each worldview allows us to affirm and use the positive and enduring values that each worldview continues to bring to our larger culture. For example, conscious leaders can use traditional values to invoke the defiant spirit of Winston Churchill to steel their backbones in the face of villainy. And in situations where they need to be more inclusive, conscious leaders can use Mahatma Gandhi’s progressive spirit of nonviolent resistance to overcome opposition. It is by learning to appreciate and integrate the positive values of all three major worldviews that conscious leaders can expand the scope of what they are able to personally value, and thereby evolve their own consciousness in the process.

To use cultural intelligence, however, we don’t have to disregard our loyalties to the specific worldview that informs our own identity. Culturally intelligent conscious leadership can be practiced from within the purview of each of these major worldviews. In the field of business books, for example, we can see conscious leadership expressed from a socially conservative traditional perspective in the book Everybody Matters, by Bob Chapman and Raj Sisodia. Conversely, conscious leadership from a progressive, postmodern perspective can be seen in Paul Hawken’s Natural Capitalism. And conscious leadership from a mainstream modernist perspective can be recognized in Ray Dalio’s influential book Principles. Each author expresses an authentic version of conscious leadership. Yet while conscious leadership can be effectively practiced from within the value frame of each major worldview, the increasing intensity of the culture war puts a premium on those leaders who can sympathetically integrate the full range of positive American values.

Emerging Characteristics of the Integral Worldview

The Good

The True

Potential Pathologies

Some of Their Heroes

Worldcentric morality

The evolution of consciousness and culture

The positive values of all major worldviews

Taking personal responsibility for problem-solving

Dialectical development

Inclusive evaluation

Harmonization of science and spirituality

Can be insensitive or impatient

Can seem elitist or aloof

Pierre Teilhard de Chardin

Alfred North Whitehead

Sri Aurobindo

Jean Gebser

Clare Graves

Figure A.2. Characteristics of the emerging integral worldview

Yet even though leaders from each of these existing worldviews can effectively use cultural intelligence, the perspective of cultural intelligence itself is grounded in a fourth worldview—a newly emerging cultural perspective that is essentially post-progressive. This post-progressive, or “integral,” worldview honors and includes many progressive values, but it is post-progressive in the sense that it is able to do what the progressive worldview cannot: it fully recognizes the legitimacy and ongoing necessity of the positive values of all previous worldviews. This integral worldview thus grows up by reaching down.2

The integral worldview also has its own relatively unique values, such as the aspiration to harmonize science and spirituality, an enhanced sense of personal responsibility for the problems of the world, an enlarged appreciation of conflicting truths and dialectic reasoning, and a new appreciation of the significance of evolution in general and cultural evolution in particular. Figure A.2 shows some of the characteristics of this emerging integral worldview, which is the ultimate source of the new leadership skill of cultural intelligence.

Cultural intelligence is not yet fully appreciated as a needed leadership skill set. But as increasing cultural strife impacts American business, the demand for highly effective leaders who can negotiate these three conflicting worldviews grows more and more urgent.

FURTHER READING ON CULTURAL INTELLIGENCE

Inglehart, Ronald. Cultural Evolution: People’s Motivations Are Changing, and Reshaping the World. Cambridge, UK: Cambridge University Press, 2018.

McIntosh, Steve. Developmental Politics: How America Can Grow into a Better Version of Itself. St. Paul, MN: Paragon House, 2020.

Phipps, Carter. Evolutionaries: Unlocking the Spiritual and Cultural Potential of Science’s Greatest Idea. New York: Harper Perennial, 2012.

Wade, Jenny. Changes of Mind: A Holonomic Theory of the Evolution of Consciousness. Albany: State University of New York Press, 1996.

Welzel, Christian. Freedom Rising: Human Empowerment and the Quest for Emancipation. New York: Cambridge University Press, 2013.

Wilber, Ken. Trump and a Post-Truth World. Boulder, CO: Shambhala, 2017.