Introduction
1.Lencioni, Five Dysfunctions of a Team, “Exhibition.”
2.Lencioni, Five Dysfunctions of a Team, “Understanding and Overcoming the Five Dysfunctions.”
3.Coleman, “A Re-Imagining of the Term.”
4.Lencioni, Five Dysfunctions of a Team.
5.Sinek, Start with Why.
Chapter 1
1.Michael Gale, as quoted in Rogers, “Why 84% of Companies Fail.”
2.Michael Gale, as quoted in Rogers, “Innovation Leaders.”
3.Cutler, “12 Signs You’re Working in a Feature Factory.”
4.Nelson, A Mental Revolution, 5–11.
5.The Standish Group, The CHAOS Report: 1994, 3.
6.Humphrey, Characterizing the Software Process, 2.
7.Cockburn, “Characterizing People as Non-Linear, First-Order Components.”
8.Cockburn, “Characterizing People as Non-Linear, First-Order Components.”
9.Cockburn, “Characterizing People as Non-Linear, First-Order Components.”
10.Roos, Womack, and Jones, The Machine That Changed the World, 52.
11.Fitz, “Continuous Deployment at IMVU.”
12.Highsmith, “History: The Agile Manifesto.”
13.Highsmith, “History: The Agile Manifesto.”
14.Fowler, “Writing the Agile Manifesto.”
15.Beck, et al., “Manifesto for Agile Software Development.”
16.Beck, et al., “Principles Behind the Agile Manifesto.”
17.Poppendieck and Poppendieck, Lean Software Development, xxv.
18.Poppendieck and Poppendieck, Lean Software Development, 101.
19.Debois, “Agile Operations.”
20.Mezak, “The Origins of DevOps.”
21.Allspaw and Hammond, “10+ Deploys per Day.”
22.Allspaw and Hammond, “10+ Deploys per Day.”
23.Travaglia, “The Revised, King James Prehistory of BOFH.”
24.Eric Minick, private correspondence with the authors, July 12, 2019.
25.West, “Water-Scrum-Fall Is the Reality.”
26.Sheridan, Joy, Inc., 19.
27.Pflaeging, “Why We Cannot Learn a Damn Thing.”
28.Kurtz and Snowden, “The New Dynamics of Strategy,” 462–483.
29.Kurtz and Snowden, “The New Dynamics of Strategy,” 469.
Chapter 2
1.Harari, Sapiens, 20.
2.Dennett, From Bacteria to Bach and Back, Chapter 14.
3.Harari, Sapiens, Chapter 2.
4.Harari, Homo Deus, 158.
5.Forsgren, Humble, and Kim, Accelerate, 31.
6.Argyris, Putnam, and McLain Smith, Action Science, 79.
7.Argyris and Schön, Theory in Practice.
8.Argyris and Schön, Theory in Practice, 6–7.
9.Argyris, Putnam, and McLain Smith, Action Science, 81–83.
10.Argyris, Organizational Traps, 61.
11.Argyris, Organizational Traps, 17.
12.Argyris, Putnam, and McLain Smith, Action Science, 98–102.
13.Argyris, Putnam, and McLain Smith, Action Science, 90–99.
14.Argyris, “Skilled Incompetence,” 5.
15.Argyris, Putnam, and McLain Smith, Action Science, 88–98.
16.Cockburn, “Characterizing People as Non-Linear.”
17.Cockburn, “Characterizing People as Non-Linear.”
18.Loosely based on Schwarz, “Eight Behaviors for Smarter Teams.”
19.Rosenberg, Nonviolent Communication, 115.
20.Center for Nonviolent Communication, “Feelings Inventory.”
21.Rosenberg, Nonviolent Communication, 93.
22.Argyris, Putnam, and McLain Smith, Action Science, 98.
Chapter 3
1.Appleton, “The First Thing to Build Is TRUST.”
2.Brown, Rising Strong, 86.
3.Kahneman, Thinking, Fast and Slow, 85.
4.Beck, Test-Driven Development, xvi.
5.Argyris, Putnam, and McLain Smith, Action Science, 57.
6.Argyris, Putnam, and McLain Smith, Action Science, 58.
Chapter 4
1.Edmondson, Teaming, Chapter 4.
2.Edmondson, Teaming, Chapter 4.
3.Beck, Extreme Programming Explained, 33.
4.Allspaw and Hammond, “10+ Deploys per Day.”
5.Bibb Latané and John M. Darley, Unresponsive Bystander, 46.
6.Vaughan, The Challenger Launch Decision.
7.NASA, Report of the Presidential Commission, Appendix F.
8.Kahneman, Thinking, Fast and Slow, Chapter 1.
9.Kahneman, Thinking, Fast and Slow, 85.
Chapter 5
1.Sinek, “How Great Leaders Inspire Action.”
2.Sinek, Start with Why, 94.
3.King, “I Have a Dream.”
4.Martirosyan, “Getting to ‘Yes’ in Iraq”; Fisher, Ury, and Patton, Getting to Yes, 23.
5.Argyris, “Skilled Incompetence,” 5.
6.Senge, The Fifth Discipline, 185.
7.Park, “A History of the Cake Mix.”
8.Duff and Dietrich, Dehydrated flour mix.
9.Gerald M. Weinberg, The Secrets of Consulting, 177.
10.Gerald M. Weinberg, The Secrets of Consulting, 177.
11.Schwarz, “Eight Behaviors for Smarter Teams.”
Chapter 6
1.Schwarz, Smart Leaders, Smarter Teams, 99.
2.Murphy, The Big Book of Concepts.
3.Adžić, Specification by Example.
4.Silvers, “A New Guest at Your House Show.”
5.Cockburn, Agile Software Development, 357.
6.Hihn, et al., “ASCoT: The Official Release.”
7.Shipman, “How Do You Delegate to a Group of People?”
8.Financial Times, “FT Tops One Million Paying Readers.”
9.Shipman, “How Do You Delegate to a Group of People?”
10.Shipman, “How Do You Delegate to a Group of People?”
11.Shipman, “How Do You Delegate to a Group of People?”
12.Shipman, “How Do You Delegate to a Group of People?”
13.Shipman, “After the Launch: The Difficult Teenage Years.”
14.Shipman, “How Do You Delegate to a Group of People?”
Chapter 7
1.Merriam-Webster Dictionary, s.v. “account,” accessed July 20, 2019, https://www.merriam-webster.com/dictionary/account.
2.Poole, The Exchequer in the Twelfth Century, 128.
3.Poole, The Exchequer in the Twelfth Century, 139.
4.Poole, The Exchequer in the Twelfth Century, 100.
5.Poole, The Exchequer in the Twelfth Century, 34.
6.Poole, The Exchequer in the Twelfth Century, 127.
7.Poole, The Exchequer in the Twelfth Century, 107.
8.McGregor, The Human Side of Enterprise, 43 and 59.
9.Pflaeging, “Why We Cannot Learn a Damn Thing.”
10.Griffin and Ross, “Subjective Construal,” 319–359.
11.Bungay, The Art of Action.
12.Bungay, The Art of Action, 50.
13.Bungay, The Art of Action, 123–130.
14.Reinertsen, “An Introduction to Second Generation Lean Product Development.”
15.Bungay, The Art of Action, 123–130.
16.Ayer, “Don’t Ask Forgiveness, Radiate Intent.”
17.Shipler, “Reagan and Gorbachev Sign Missile Treaty.”
18.Cockburn, Agile Software Development, 98.
Conclusion
1.Rosenberg, Nonviolent Communication.
2.Burns, Feeling Good Together.