Contents

List of Figures and Table

Acknowledgments

Notes on Permissions

1.With All Due Respect: The Importance of Disagreement

2.The Virtue of Uncomfortable Conversations

3.How to Alienate Others

4.The Mechanics of Persuasion and the Impact of Information

5.Don’t Know How I Feel About That

6.People Like Us Have Got to Stick Together

7.Change is Hard but Not Impossible

Notes

Index