Work invariably ebbs and flows, cycling between steady states, where we feel more in control of the pace and workload, and peak periods, where the work crunch hits us hard. Unexpected setbacks, project sprints, or even vacations and holidays can create mayhem and tension. Maintaining focus and managing energy levels become critical as tasks pile onto an already full load. When you’re in your next work crunch, there are a few things you can do to focus and manage your energy more productively.
When an acute period hits, it’s easy to resist the fact that it’s happening. We wish for things to be like they were last month, or we long for the pace we had during vacation. By not being present to the here and now, we drain our energy by ruminating on the situation. In fact, physicists define resistance as “the degree to which a substance or device opposes the passage of an electrical current, causing energy dissipation.” In the case of a work crunch, the more you oppose what’s happening, the more energy you’ll lose. Acceptance does not mean giving in.1 On the contrary, it means acknowledging the reality of the situation with awareness so that you can take clear action.
Acceptance is particularly difficult given the underlying emotions that an acute work crunch can bring. Negative thoughts such as I’m not going to do a good job, I don’t know if I’ll be able to get it all done, or I feel like I’m dropping the ball at both home and work often predominate. David Rock, director of the Neuro-Leadership Institute, suggests in his book Your Brain at Work that rather than suppressing or denying an emotion, an effective cognitive technique is labeling, whereby you take a situation and put a label on your emotions.2 “The most successful executives have developed an ability to be in a state of high limbic system arousal and still remain calm,” Rock says. “Partly, this is their ability to label emotion states.”
The next time you are in a tough work crunch or you’re experiencing a setback at work, take Rock’s advice to step back, observe your thinking and emotional state, and assign a word to what’s happening, such as “pressure,” “guilt,” or “worry.” By using just one or two words, Rock’s research shows, you can reduce the arousal of the limbic brain’s fight-or-flight system and instead activate the prefrontal cortex, which is responsible for our executive functioning skills.
Accepting the situation and labeling our emotions can help reduce the anxiety that comes with a work crunch. This is critical, because, as research out of the University of Pittsburgh shows, anxiety directly impacts our cognitive functioning, especially areas that are responsible for making sound decisions.3 Don’t fall into a victim mentality, in which you believe that there are no choices or that you don’t have control. Instead, bring greater vigilance to assessing your priorities, making tough trade-offs, and incorporating self-care where you can. For example, ask yourself:
People can be a real energy drain—or gain—during work crunches and setbacks. Pause and consider how you can renegotiate deadlines, set tighter boundaries, or ask for more support during this time. Here are some suggestions.
Probably the toughest thing of all during a work crunch or setback is how easy it is to beat yourself up—especially when you aren’t hitting your own high standards for work or time at home. Annie McKee, author of the book How to Be Happy at Work and coauthor of several books on emotional intelligence, says this about self-compassion: “If you really want to deal with stress, you’ve got to stop trying to be a hero and start caring for and about yourself.”4
To be truly self-compassionate, especially during an acute period of work stress, accept the situation by acknowledging it with awareness and compassion, observe and label your emotions (don’t suppress or deny them), preserve your sense of choice and agency, communicate with your colleagues and loved ones, and ask for help when you need it. By taking these actions, you’ll move through your next crunch with greater ease and peace.
AMY JEN SU is a cofounder and managing partner of Paravis Partners, a boutique executive coaching and leadership development firm. She is a coauthor, with Muriel Maignan Wilkins, of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence (Harvard Business Review Press, 2013). Follow Amy on twitter @amyjensu.
1.Steve Taylor, “How Acceptance Can Transform Your Life,” Psychology Today blog, August 19, 2015, https://www.psychologytoday.com/us/blog/out-the-darkness/201508/how-acceptance-can-transform-your-life.
2.David Rock, Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day (New York: HarperBusiness, 2009).
3.Christopher Bergland, “How Does Anxiety Short Circuit the Decision-Making Process?” Psychology Today blog, March 17, 2016, https://www.psychologytoday.com/us/blog/the-athletes-way/201603/how-does-anxiety-short-circuit-the-decision-making-process.
4.Annie McKee and Kandi Wiens, “Prevent Burnout by Making Compassion a Habit,” hbr.org, May 11, 2017, https://hbr.org/2017/05/prevent-burnout-by-making-compassion-a-habit.
Reprinted from hbr.org, originally published
September 22, 2017 (product #H03WMD).