3D teams model 109
dynamics 117–118
4×4 breathing 43
A
A Type personalities 244
accountability 145, 195, 199–200
age, feeling 103–104
Airbnb 121
anchoring 87
Angelou, Maya 97
anxiety 78–79
see also fear
Armstrong, Tim 37
athletes, corporate 241, 244–246
attention span 181
authenticity 143–144
B
Bains, Gurnek 63
balance, life
case story 239–243
issues 243–248
practical advice 248–253
Baumeister, Roy F. 163
be, space to 10, 223–224, 261–262, 276
see also balance, life; dreaming; growth, personal
Beckett, Samuel 272
Bevan, Aneurin (Nye) 195
biases 86–87
Blair, Tony 77–78
Blink (Gladwell) 73
blue-sky visualisation 102–103
Bock, Lazlo 60
Bossidy, Larry 178
boundaries 144–145
Branson, Richard 79
Break Free From Your Past 273
Bridgewater hedge fund 143, 150
Brown, Paul 98
Built to Last (Collins and Porras) 166
Bungay Stanier, Michael 215
burnout, cost of 244
Byrne, Rhonda 237
C
calendars see also time management
author’s personal example 192–194
daily plan 190–191
rhythm 265–266
weekly structure 189–190
catastrophic thinking 48
CEOs, reflection time 31
Challenging Conversations 110, 121–122
check-ins, group 118–120
checking in (with self)
case story 93–97
issues 97–100
practical advice 100–107
childhood see lifelines (life histories)
Clausewitz, Carl von 164
Clearmind International Institute 23
Clinton, Hillary 43
Co-Active Coaching model of listening 122–123
Coaching Habit, The (Bungay Stanier) 215
cognitive misers 80
collective unconscious 50
commute, daily 30
confirmation bias 86
Confucius 28
connect, space to 10, 91–92, 276
see also checking in (with self); relationships; sharing
connection (Fields’ three buckets) 249–250
Continuing Professional Development (CPD) 61
contribution (Fields’ three buckets) 250
control, taking 11
Cooper, John 98
core pathogenic beliefs (CPBs) 23–24, 51, 111, 157, 159, 277–278
corporate athletes 241, 244–246
Create Space model 11–12
Crosby, Lynton 85
D
Daily Huddles 120
daily six 249
Dalio, Ray 143
De Botton, Alain 144
De La Soul, ‘Me, Myself and I’ 259
Deciding Cycle 81–82
decision fatigue 80
Decision Jumps 83–84
decision making 18
case story 71–74
deferral 80
delegation of 85
group 85
issues 74–81
practical advice 81–89
Decurion 119
DEEP model of potential 60, 68–69
deep reflection 35
defensiveness 147–148
delivery
case story 172–177
expectations and deadlines 195, 200–201, 272
issues 177–184
practical advice 184–202
Desire Map, The (LaPorte) 236
Dewey, John 28
diary management see calendars distractions 187–189
do, space to 10, 153–154, 221, 276
see also delivery; leadership; planning
doer learning style 66–67
Dream-Life (Meltzer) 267
dreaming
case story 225–228
issues 228–234
practical advice 234–238
Drotter, Steve 208
Dual Life 227
Dweck, Carol 57
E
Edmonson, Amy 113
Einstein, Albert 7–8
Eisenhower, General Dwight D. 163
emails 187
emotions 100–103
empathy 142–143
employment shifts 148–149
empowerment (of others) 214–215
EQ (Emotional Quotient) 98
Everyone Culture, An (Keegan and Lahey) 146
execution see delivery
Execution: The Discipline of Getting Things Done (Bossidy and Charan) 178
expectations 195, 200–202, 272
F
faffing 85
family relationships 151–152
Fanning, Patrick 273
fast thinking 30
fear 75–76
Fear-Free Organisation, The (Brown, Kingsley and Paterson) 98
feedback, asking for 62–64
feeling and number check-in 101–102
Ferriss, Tim 81
Fields, Jonathan 249–250
Firo B 130
Five Dysfunctions of a Team, The (Lencioni) 112
Franklin, Benjamin 160
G
Gandhi, Mahatma 55
Gateways to creating space 263–264
personal productivity 265–266
personal strategy 264–265
space mindset 266–273
Gautama, Siddhartha (Buddha) 231
Gebbia, Joe 121
Gide, André 56
Gifts of Imperfection, The (Brown) 179
Gilbert, Elizabeth 232
Gladwell, Malcolm 73
goal mentor 167–168
goals see also prioritisation personal 264
Goleman, Daniel 98
Good to Great (Collins) 72
Grosz, Stephen 24
groups see team working
groupthink 87
growth, personal case story 254–256
issues 256–258
practical advice 258–261
H
Half Brother, The (Saabye Christensen) 267
Halton, William 112
Harnish, Verne 164
health 248
see also sleep
High-Performing Organisation model 160–161
Hoffman Process 245
Hogan, Robert 130
Hogan test 130
home-work boundaries 3
Howell, Dan 230
Huffington, Arianna 79
I
Iacocca, Lee 181
Ideal Performance State (IPS) 244–245
illusion of control 86
information, availability of 78–79
ink-blot test 268
internal ally 104–107
internal critic 104–107
J
Jobs, Steve 80, 206, 229, 233, 271–272
K
Kahn, William 114
Kahneman, Daniel 30
Kakar, Yana 36
Kant, Immanuel 7
Kaufman, Gerald 157
Keegan, Robert 146
Kerrigan, Elena 40
King, Stephen 182
Kingsley, Joan 98
Kolb’s Learning Styles 24–25
Kotler, Steven 181
L
Lahey, Lisa Laskow 146
Lao Tzu 214
LaPorte, Danielle 236
Larkin, Philip 146
leadership
capabilities 14
case story 203–214
issues 214–215
personal 199
practical advice 216–221
relationships 111–112
vulnerability 115
Leadership Pipeline, The (Charan, Drotter and Noel) 208
learning 17–18
case story 46–54
issues 55–60
practical advice 61–70
learning styles 66–68
Lefebvre, Henri 8
lifelines (life histories) 20, 123–126
Lincoln, Abraham 159
listener learning style 66–67
listening 122–123
Lucas, George 233
M
Maccoby, Michael 73
Macmillan, Sue 85
Mandelson, Peter 77–78
Masicampo, E.J. 163
Massarella, Hannah 249
Mastering the Rockefeller Habits (Harnish) 164
Maxwell, John C. 217
Maxwell, Robert 142
Mayer, Marissa 186
McCall, Carolyn 54
McKay, Matthew 273
meetings 186–187
Mellody, Pia 247
Meltzer, Donald 267
mental space, Lefebvre’s space type 8
mentors 69–70
Merzenich, Michael 58
meta-cognition 17
see also reflection
Meyer, David E. 177
Milner, Peter 182
mindset, space 266–273
Miyagi, Mr (in The Karate Kid) 243
mobile phones 187–189
Mohr, Tara 106
Morov, Lessov, Tossin and Ridov 217
Mulally, Alan 215
multitasking 180–183
music 41
MVP (Minimum Viable Product) 272
N
Neff, Kristin 105
NextJump 43
Nike 184
‘no,’ saying 271
No.1 meetings 258–261
Noel, Jim 208
O
Obama, Barack 81
Obama, Michelle 74
O’Kane, Duane and Catherine 140, 146
Olds, James 182
Oliver, Mary 233
on the job reflection 35, 37–39
open-door policies 185–186
open-plan spaces 185–186
openness 143
opportunity cost 256–257
optimism bias 86
overfunctioners 179–180
P
parentification 52
parole hearings 80
Paterson, Sue 98
Patton, George S. 220
Pendulum of Change 210–211
perfection see good enough
personal life 151–152
Phillips, Adam 269
physical space 33
decision making 83–84
learning 61–62
Lefebvre’s type 8
reflection 39–41
planning
case story 155–159
issues 159–163
personal 265
practical advice 164–171
Playing Big (Mohr) 106
podcasts 67
Pomodoro Technique 191
Porras, Jerry I. 166
Porter, Michael 168
potential space 269–270
Pratchett, Terry 23
Presley, Elvis 184
prioritisation 195–199
Professional Intimacy 95–96, 142
projects or tasks 192
prospect theory 87
Proust, Marcel 56
decision making 86–88
delivery 195–202
learning 64–66
reflection 43–44
Psychodynamic Leadership
Consulting 23
psychological safety 113–116
Psychopathology of Everyday Life, The (Freud) 242
R
Ray, Marie Beynon 76–77
reader learning style 66–67
Real: The Power of Authentic Relationships (O’Kane) 140
recency 87
Reflecting Cycle 32–33
reflection 17
deep 35
issues 27–32
personal style 41–43
practical advice 32–45
relationships 149–151
reflections journal 34
reflective practice 28–32
relational space 34
decision making 85–86
delivery 195
learning 62–64
reflection 41–43
Relationship Ladder 95–96
relationships
case story 127–140
family 151–152
issues 140–149
practical advice 132–133, 149–152
repetition effect 87
Roosevelt, Theodore (Teddy) 232
Rorschach test 268
Rowling, J. K. 231
Rumsfeld, Donald 28–29
Ruth, Babe 55
S
Saabye Christensen, Lars 267
Saatchi, Charles 44
Sainsbury, David, Lord 77
San Francisco Psychotherapy
Research Group 23
Schwartz, Tony 191, 241, 244–245, 247
scope creep 200
Scudamore, Brian 37
Secret, The (Byrne) 237
self-awareness 29
see also checking in (with self)
self-compassion 105
self-esteem 145
Self-Esteem (Fanning and McKay) 273
self-reflection 28–32
Seneca the Younger 13
case story 108–110
issues 111–116
practical advice 116–126
Silen, Peter 210
Sinek, Simon 234
sketcher learning style 66–67
slow thinking 30
SMART objectives 169
social, Lefebvre’s space type 8
social media 67–68
Socrates 28
source credibility 86–87
space
creating 13
historical perspectives 2–4
leadership capabilities 14
Lefebvre’s types 8–9
need for 6–7
space inventory 12
space mindset 266–273
spirituality 247
splitting 99–100
square breathing 43
stakeholder mapping 132–133
Star Wars 233
Strategic Intelligence (SQ) 73
strategy setting 168–170, 264–265
stuff 9
Stutzman, Fred 189
Sullivan, Dan 189–190
sunk cost fallacy 87
Suzuki, Shunryu 59
SWOT analysis (decision making) 88–89
T
tasks, batching 192
team development 109
team working see also sharing connecting members 120–121
group check-ins 118–120
group decision making 85
groupthink 87
individual reflective styles 42
TELOS720 227
temporal space 33
decision making 83
delivery 189–194
learning 61
reflection 34–39
Thatcher, Margaret 251
think, space to 9–10, 17–18, 89–90, 276
see also decision making; learning; reflection
thinking about thinking 17
see also reflection
thinking style 41–43
three buckets (Fields’) 249–250
time management see also calendars; temporal space
4D rule 198
best time of day 80
expectations and deadlines 200–201
important or urgent 195–196
personal productivity 265–266
to-do lists 196–199
trade-offs 256–257
Trainspotting (film) 262
U
Unbounce 120
underachievers 180
US Navy SEALs 43
values 88
visualisations 134
vitality (Fields’ three buckets) 249
VUCA environment 30
vulnerability 52–53
W
Walker, Matthew 246
Warby Parker 120
watcher learning style 66–67
Weiner, Jeff 36
well being see balance, life Wheel of Life 240
why? 234–235
Whyte, David 258
Wilkes, Lawrence 24
Wilson, Glenn 182
Winfrey, Oprah 242
Winnicott, D. W. 8, 83, 205, 266–267, 269–270, 271
Wintour, Anna 184
working from home 185
workplace demands 6–7
Y
young as you feel 103–104
Z
Zeigarnik Effect 163