Chapter 4

Accurate Self-Assessment

A singles group had developed the custom of having the women choose the men for their first dance of the evening. The following exchange was overheard when an attractive woman approached a slender, well-groomed man at his table.

Woman: How ‘bout a dance?

Man: [Looking around.] Me?

Woman: There’s nobody else at your table.

Man: I guess so.

Woman: [Miffed.] You don’t seem too enthusiastic.

Man: Didn’t think you’d choose me.

Woman: [Sitting down.] Why not—you look nice to me?

Man: Nice? [Sarcastic.] This suit is fifteen years old and doesn’t fit, I’ve got Pinocchio’s nose, I’m losing my hair, and I dance like I’m slipping on gravel.

Woman: [Silence.]

Man: You want to dance?

Woman: [Getting up.] Let me think about that.

The man in the dialogue was among the most attractive people at the singles group that night. But his self-concept was distorted by an overemphasis on the negative. He was filtering out all awareness of his positive qualities while focusing exclusively on his perceived flaws.

People with low self-esteem do not see themselves clearly. Like a reflection in a warped fun house mirror, the image they see magnifies their weaknesses and minimizes their assets. The usual result of seeing such a distorted reflection is a strong feeling of inadequacy, since they seem to compare so poorly with those around them. They see other people far more accurately than they see themselves, because they are aware of others’ balances of strengths and weaknesses. Compared to all these “normal” people, their distorted fun house image seems terribly flawed.

To raise your self-esteem, it is absolutely necessary to throw away the old warped mirrors and learn to accurately perceive your particular balance of strengths and weaknesses. This chapter will help you create a clear and accurate self-description. Instead of filtering out your strengths and magnifying your weaknesses, you can learn to recognize and value the person you really are.

The first step toward accurate self-assessment is to write down in as much detail as possible how you see yourself at the present time. The following self-concept inventory will help you organize your self-description.

Self-Concept Inventory

Write down as many words or phrases as you can to describe yourself in the following areas:

  1. Physical appearance. Include descriptions of your height, weight, facial appearance, quality of skin, hair, style of dress, as well as descriptions of specific body areas such as your neck, chest, waist, and legs.
  2. How you relate to others. Include descriptions of your strengths and weaknesses in intimate relationships and in relationships to friends, family, and coworkers, as well as how you relate to strangers in social settings.
  3. Personality. Describe your positive and negative personality traits.
  4. How other people see you. Describe the strengths and weaknesses that your friends and family see.
  5. Performance at school or on the job. Include descriptions of the way you handle the major tasks at work or school.
  6. Performance of the daily tasks of life. Descriptions could be included in such areas as hygiene, health, maintenance of your living environment, food preparation, caring for your children, and any other ways you take care of personal or family needs.
  7. Mental functioning. Include here an assessment of how well you reason and solve problems, your capacity for learning and creativity, your general fund of knowledge, your areas of special knowledge, wisdom you have acquired, your insight, and so on.
  8. Sexuality. Write down how you see and feel about yourself as a sexual person.

When you are finished with the inventory, go back and put a plus by items that represent strengths or things you like about yourself. Put a minus by items that you consider weaknesses or would like to change about yourself. Don’t mark items that are neutral, factual observations about yourself.

Eleanor, a sales representative for a pharmaceutical company, completed her Self-Concept Inventory as follows.

1. Physical appearance
2. How I relate to others
3. Personality
4. How others see me
5. Performance on the job
6. Performance of daily tasks of life
7. Mental functioning
8. Sexuality

It took Eleanor about an hour of concentrated effort to make this list. Right away she learned something very important about herself. She saw that she had almost as many minus as plus items in each category of the inventory. While she was able to recognize her strengths, it was also clear that Eleanor had many negative judgments about who she was in every area of her life.

Not everyone has the same response pattern as Eleanor. You may find that the vast majority of your minus items show up in just one or two areas of the inventory. If that’s the case, your self-esteem is generally good but has a few specific weak spots. The more your minus items are spread throughout the inventory and the larger the proportion of minus to plus items, the more effort it will take to achieve a realistically positive self-concept.

Listing Your Weaknesses

Divide a fresh sheet of paper into two columns. On the left, write down each item that was marked with a minus. Leave three lines between each item so that you’ll have sufficient room to rewrite and make changes.

There’s nothing wrong with having faults. Everybody has them. There isn’t a person on earth who doesn’t have a list of ways that he or she would like to be different. The problem is not in having such a list, but the ways in which you use your weaknesses for destructive self-attacks. Saying that you hide your anger with your friends is a reasonable assessment. But to condemn yourself as “phony with friends,” as Eleanor did, undermines your self-esteem. Being aware that you have a 32-inch waist and would like to lose 3 inches is a realistic evaluation of something you want to change. But to say that you have a “fat belly” is like sticking pins in your sense of worth.

There are four rules you need to follow when you begin revising the items on your list of weaknesses.

  1. Use nonpejorative language. The item “buckteeth” should be changed to “prominent front teeth.” “Lousy on the phone” should be changed to “I’m uncomfortable when I can’t see people to pick up cues; I feel somewhat nervous on the phone.” “Shop stupidly” should be rewritten as “too many trips to the grocery store because I buy just what I need for dinner that night.” Go through your list and eliminate all words that have negative connotations—“stupid,” “blabbermouth,” “wishy-washy,” “lousy,” “fat,” “ugly,” and so on. These words must be banished from your self-descriptive vocabulary. Like piranhas, these negative labels aren’t very dangerous when they occur occasionally in isolation. But in large schools they can literally devour your self-esteem.
  2. Use accurate language. Don’t exaggerate and don’t embellish the negative. Revise the items on your weaknesses list so that they are purely descriptive. Confine yourself to the facts. The term “fat thighs” is both pejorative and inaccurate. For Eleanor, the accurate statement was “21-inch thighs.” “Screw up paper work” is another inaccurate statement. Eleanor rewrote it as “occasionally forget to fill in items on my order forms.” She rewrote “wishy-washy” as “tend to defer to others who have strong opinions.” As for being “illogical,” she realized that this was her husband’s idea and that she didn’t really think of herself as illogical.
  3. Use language that is specific rather than general. Eliminate words like “everything,” “always,” “never,” “completely,” and so on. Rewrite the list so that your description is limited to the particular situation, setting, or relationship where the trait occurs. General indictments, such as “can’t set limits or say no” should be revised to reflect only the specific relationships where the problem occurs. When Eleanor thought about that item, she realized that it was simply untrue as written. She could say no to salespeople, no to her children, no to her mother, and no to neighbors who made impossible demands. But she had trouble setting limits with her husband and certain close friends. Eleanor rewrote the item as “difficulty saying no to husband and close friends when they need or ask for help.” Eleanor also rewrote the item “use guilt to get kids to do things.” She realized there were only two main situations where the problem occurred. “I make the kids feel wrong for hurting each other and not visiting their grandparents.” The item “hate being alone” was changed to “nervous and restless being alone in the house after eight or nine o’clock.” “Lose everything” got changed to “occasionally lose keys or sweater.” Notice how being specific makes a weakness seem less global and wrong. Your problem is no longer all encompassing. You recognize that it occurs only on certain occasions, with some people.
  4. Find exceptions or corresponding strengths. This is an essential step for those items that really make you feel bad about yourself. For example, Eleanor was aware that she had trouble asking for what she wanted. Her pathological critic frequently used this as ammunition for an attack on her self-worth. Eleanor rewrote the item by first noting exceptions: “I’m reasonably assertive with coworkers, with my friends Barbara and Julie, and the kids. But not my husband or other close friends.” Another item that made Eleanor feel particularly vulnerable was the label “mentally lazy.” She rewrote the item by acknowledging areas of thought where she had no interest and then adding one important exception: “Bored by political and philosophical issues, abstract thought. Do like to think about motivations and drives behind human behavior.” Eleanor’s item “lousy at arguing, debating” was another area of special sensitivity. The critic used it to kick her for not standing up for herself or defending her position. Eleanor rewrote the item by including a corresponding strength: “Don’t have enough facts or a killer instinct. What I like, though, is that I don’t have to be right all the time. I don’t get miffed when people disagree with me.”

Eleanor’s Revised Weaknesses List

Original Version Revised Version

1. Physical appearance

Buckteeth

Fat belly

Fat thighs

Flat chested

Ugly nose

Prominent front teeth

32-inch waist

21-inch thighs

34B bra

Proportionately too-large nose

2. How I relate to others

Can’t set limits or say no

Too accepting, then resentful

Phony with friends

Can’t ask for what I want

Uncomfortable with strangers

Use guilt to get kids to do things

Sometimes attack and nag the kids

Difficulty saying no to husband and close friends when they need or ask for help.

I let my husband do what he needs to do, but if I don’t get enough attention I may feel resentful.

Reluctant to express anger with friends.

I’m reasonably assertive with coworkers, my friends Barbara and Julie, and the kids, but not with my husband or other close friends.

Uncomfortable with strange men in social settings.

Make the kids feel wrong for hurting each other and not visiting grandparents.

Ninety percent of the time I’m supportive, but several times a week I nag and hassle the kids about homework and kitchen cleanup.

Original Version Revised Version

3. Personality

Hate being alone

Blabbermouth

Sulky when I don’t get my way

Irritable sometimes

Try too hard to please

Nervous and restless being alone in the house after eight or nine o’clock.

On two occasions in the past year I told something I shouldn’t have.

I sulk when my husband works late, otherwise I make a real effort to be cheerful.

Irritable with the kids about homework and chores a couple of times a week.

Overextend myself with husband and close friends.

4. How others see me

Wishy-washy

Overextended

Forgetful

Lose everything

Know-nothing

Scattered

Tend to defer to others who have strong opinions.

I work, and I have three kids, a husband and friends. There’s not enough time.

Forget birthdays, doctor appointments on occasion, and certain people’s names.

Occasionally lose keys or a sweater.

Know little about current events or history; don’t read the newspaper. Know a lot about psychology, pharmaceuticals, children, modern dance, making a family work.

See “Forgetful” and “Lose everything.”

Original Version Revised Version

5. Performance on the job

Overstressed

Lousy on phone

Screw up paperwork

Avoid making sales calls

Restless

Usually very tired when I get home, okay on weekends.

Uncomfortable when I can’t see people to pick up cues, feel somewhat nervous on phone.

Occasionally forget to fill in items on my order forms.

Aggressive at making sales calls. A few really unpleasant calls I put off for up to a week. Only one doctor have I avoided completely.

Being restless is not a problem, doesn’t bother me.

6. Performance of daily tasks of life

Put things off

Shop stupidly

Put off visiting my mother, cleaning up, and getting the kids to do chores; mostly pretty responsible with family and work obligations.

Too many trips to the grocery store because I buy just what I need for dinner that night.

Lousy housekeeper

Dishes sometimes pile up, dining-room table and living room a mess. Do major cleanup once a week.

Original Version Revised Version

7. Mental functioning

Lousy at arguing, debating

Stupid about current events

Mentally lazy

Illogical

Uncreative

Don’t have enough facts and a killer instinct. What I like, though, is that I don’t have to be right all the time; I don’t get miffed when people disagree with me.

See “Know-nothing.”

Bored by political, philosophical issues, abstract thought. Do like to think about motivations and drives behind human behavior.

“Illogical” is my husband’s idea. I don’t really believe it.

Not interested in the arts or in making things. Have done very well at decorating houses, enjoy my modern dance classes.

8. Sexuality

Inhibited

Can feel very rejected and depressed

Afraid to initiate

Passive

Uncomfortable when undressing in front of my husband or having him look at my body too closely. But I enjoy trying new things sexually.

Feel rejected and depressed if my husband seems cold and cut off for several days and doesn’t seem to want physical contact.

I’m anxious when I initiate, because if he isn’t interested I get hurt. But I do initiate at least a quarter of the time.

I let him set the mood sexually, but that’s not really a problem.

Now it’s time to revise each weakness on the left side of your list. Do it carefully, taking as much time as necessary. This is an extremely challenging task. You will be taking a major step toward changing the negative self-evaluations that make you feel wrong and not okay.

Remember that each revised item should (1) eliminate all pejorative language, (2) be accurate and purely factual, (3) eliminate general indictments in favor of specific situations where the weakness occurs, and (4) include as many exceptions and corresponding strengths as you can think of.

Listing Your Strengths

The next step in accurate self-assessment is to acknowledge your strengths. But this is no easy task. The American culture has a degree of ambivalence about boasting. Heroes let their actions speak for them. Braggarts are shunned. In addition to these cultural prohibitions, you may have had experiences in your own family that make you reluctant to acknowledge your positive side. Critical parents often punish children for speaking well of themselves. While growing up, some children experience hundreds of interactions like these:

Jimmy: I did good on the spelling test.

Mother: Yes, but you got a D last week, and the teacher says you aren’t doing all your homework.

Susan: I climbed the tree in the backyard, Daddy.

Father: Don’t do that; it’s dangerous.

Mike: I showed my shell collection in school today.

Father: And then did you bring it home, or did you lose it?

As a result of cultural and parental conditioning, you may find it anxiety-provoking to give yourself credit for your assets. It feels dangerous, almost as if somebody might hurt you or strike you down for your audacity.

This is the time to be audacious, to toot your own horn, to search for and acknowledge things to appreciate about you. Go back to your Self-Concept Inventory. On a fresh sheet of paper, write down all the items marked with a plus. Now look at the items on your revised weaknesses list for which you wrote corresponding strengths. If any of these corresponding strengths are not on your list of assets, add them now.

Read slowly the items on your list of strengths. Try to think of other special qualities or abilities that you haven’t mentioned. Think of compliments you’ve been given, remember little successes, and remember what you’ve overcome and what you’ve cared about. Include any prizes, awards, or good marks you’ve earned. The following exercise may help you remember some of the things that you value about yourself.

Exercise

For a few moments think about the people you have most loved or admired. What qualities move you to feel affection or admiration? What makes you really like someone? Right now, before reading further, jot down on a piece of paper those qualities that you have most appreciated in these individuals.

At this point your list should be complete. You can now use it as a tool for introspection. Go down the list slowly, item by item, and ask yourself which of these qualities apply to you. Look for examples from your past or present.

You may be surprised to find that a number of the same qualities that inspire you to care for and respect others are descriptive of you as well.

If any of the special qualities that you value in others and recognize in yourself have not been included in your list of strengths, add them now.

Go over your list of strengths one more time. Rewrite them in complete sentences, using synonyms, adjectives, and adverbs to elaborate. Get rid of negatives in favor of positives, and eschew “left-handed compliments.” When Eleanor revised her strengths list, she changed “don’t need makeup” to “I have excellent natural coloring.” She changed “funny” to “I have a quick, perceptive sense of humor that people really appreciate.” She elaborated “independent” by writing, “When it really counts, I can depend on myself and not have to ask others for help. I have a strong core of strength and resolve that will see me through.”

You’ve been spending years dwelling on and polishing your list of negative qualities. Now give equal time to your strengths. Dwell on them. Pretend that you are writing a letter of recommendation for someone you really love and really want to succeed. When Eleanor got to items like “like to learn new things” and “curious about how things work,” she really went to town. This is an area where you will have to go a little overboard, to counteract your usual tendency to downplay your strengths.

A New Self-Description

It’s time now to meld your strengths and weaknesses into a self-description that is accurate, fair, and supportive. It must be a description that won’t run away from the truth. It will acknowledge weaknesses that you might like to change. But it will also include the personal assets that are undeniably part of your identity. Your new description should cover all eight areas of the self-concept inventory, including the more significant strengths and weaknesses (from the revised version only). The self-description that Eleanor wrote follows.

I’m five-foot five, 130 pounds, with large brown eyes, a proportionately too-large nose, full lips, prominent front teeth, dark curly hair, and a clear, young-looking complexion. I have excellent natural coloring. I have a 32-inch waist, 21-inch thighs, and well-shaped hips.

I am a warm, friendly, open person who communicates well. I am reasonably assertive at work and with the kids. I have difficulty asking for what I want and setting limits with my husband and certain friends. I make friends easily, although I’m reluctant to express anger with them. I have a good relationship with my children. At times I nag and hassle the kids about their chores and homework. I am a good listener and am intuitive about people, especially when I can relate face-to-face.

I’m an extremely responsible person. I have a quick, perceptive sense of humor that people really appreciate. I make a real effort to be cheerful. I enjoy it when the whole family is home together in the evenings, and it’s hard on me to be alone after eight or nine at night. I really enjoy people, but sometimes I try too hard or tell too much when I’m really involved in a conversation.

Others see me as a positive, competent, strong person. But I tend to defer to others who have strong opinions. I know little about current events and politics, yet I feel knowledgeable about the things that really interest me—psychology, children, my job, modern dance, and making a family work. When it really counts, I can depend upon myself and not have to ask others for help. I have a strong core of strength and resolve that will see me through.

On the job I’m hardworking and conscientious and get along well with others. I hate the paperwork involved in my job, and occasionally I miss a few of the details. I’m uncomfortable when I’m on the phone and tend to delay calls to irritable doctors. I’m a great salesperson when I can sit down with people face-to-face. I can really sell the products along with myself.

I am fast, casual, and efficient when it comes to cooking, housework, and grooming. I tend to put off things like visiting my mother and housecleaning. Fortunately I have a high tolerance for the kids’ clutter. I do a whirlwind cleanup campaign on Sundays.

I’m fairly intelligent and like to learn new things. My curiosity is insatiable. I like to discover how things work—a new drug we are selling or the inside of a toaster. This will keep me growing and changing. I avoid political and philosophical arguments and am bored with abstract theory. I love talking about human nature and what makes people tick. I’m not good at arts and crafts, but I enjoy decorating the house.

I feel sexually alive and open to sexual experimentation, although I feel inhibited about undressing or walking around naked—even in front of my husband. I’m intuitive and able to communicate fairly easily about sex.

Your new self-description could be worth your weight in platinum. You should read it to yourself out loud, slowly and carefully, twice a day for four weeks. This is the minimum length of time for you to begin changing the ways you spontaneously think about yourself. Just as you learn a song by “getting the tune in your ear,” you can learn a more forgiving, more accurate way of thinking about yourself by reading your new self-description every day.

Celebrate Your Strengths

You’ve listed the qualities in yourself that you appreciate. But that doesn’t mean much unless you can remember them. When the critic is beating on you for being stupid or selfish or frightened of life, you’ve got to remember your strengths so that you can answer him back. You’ve got to be able to say, “Wait a minute, I’m not listening to that. I know I’m creative, I’m generous to my kids, and I tried a new career at forty.”

Remembering your strengths, particularly at the times when you feel most down on yourself, requires you to develop a system of daily reminders. The following three methods will help you stay aware of your positive qualities.

  1. Daily affirmations. One way to remind yourself of your strengths is to combine several of them into an affirmation. This is merely a one-sentence positive statement that you repeat to yourself at intervals throughout the day. Here are some affirmations that Eleanor developed:
    • I am a warm, open, accepting person.
    • I’m funny and likable and have good, good friends.
    • I’m competent and hardworking and really good at what I do.

      Write a new affirmation each morning. Make it something you can believe about yourself, something comforting and supportive. Keep your affirmation in mind throughout the day, as though it were a sort of meditation. Use it when you feel under stress or self-critical. Use it like a touchstone, a reassuring knowledge that you are a good and worthy person.

  2. Reminder signs. Another method of emphasizing your strengths, and one which can be used together with affirmations, is the reminder sign. Write a brief affirmation in large letters on a piece of paper or a six-by-nine card. Place a sign like this on your mirror. Tape others on the back of your front door, by your nightstand, on your closet or refrigerator door, or near a light switch. The idea is to have reminder signs in places where your eye will naturally fall. You can also make smaller signs on three-by-five or business cards. Keep these in your briefcase, in your desk drawer at work, and in your wallet or money clip. Or create a note in your smartphone. Change or rotate your signs every few days.

    While some people will dismiss reminder signs as absurd or silly, many who use them report that they reinforce and strengthen their sense of personal adequacy. The signs are a way of forcing you to notice what qualities in yourself you value.

  3. Active integration. A third way to increase awareness of your strengths is to recall specific examples and times when you clearly demonstrated them. Each day, select three strengths from your list. Then look into your past for situations that exemplify those particular qualities. This exercise is called active integration because it transforms your list of strengths from a lot of words into specific memories. It helps you believe and remember that these positive qualities really apply to you. You can go through your list, finding examples, as many times as you want. But try to make it through the entire list at least once. In her process of active integration, Eleanor thought of examples like these:
    • Likable. The time Jeanne said I had a sparkling personality, and then Ellen spoke up and said I made it fun in the office.
    • Competent. I’m third best rep in my area, which is damn good considering I’ve only been doing this for four years.
    • Independent. Like when my husband was sent to Saudi Arabia for three months. I took care of the family without him.

Make a commitment to be accurate. Accurate self-assessment involves two things: (1) acknowledging and remembering your strengths and (2) describing your weaknesses accurately, specifically, and nonpejoratively. This second aspect requires a major commitment on your part. When the critic is kicking you, when he’s exaggerating and using those negative generalizations, you’ve got to stop him. The truth will stop him: accuracy, specificity, nonjudgment. Stay vigilant. Those old, negative ways of talking to yourself are well-entrenched habits. You will need to answer them, over and over again, with the new and accurate language you have learned.