Index

• Accountability, 88, 105
• Achievement
  • effects of leaders/teachers on, 86, 87
  • exercise and, 72–73
  • expectations and, 55
  • social/emotional learning and, 73
  • steps for improving, 62–63
  • See also Outcomes
• Achievement gap, 60
  • strategies for closing, 61
• Actions, vs. words, 111–112
• Aditya, R., 42
• ADR (alternative dispute resolution) skills, 27
• Advocacy, 77–80
• Ahearn, K., 50
• Allport, G., 49
• Alternative dispute resolution (ADR) skills, 27
• Alviridez, J., 55
• Ammeter, A., 50
• Anderson, S., 85, 86
• Andrews, R., 86
• Appreciation, 14
• Arts, 72–75
• Astuteness, social, 50
• At-risk youth, 74
• Attitudes, 112
• Authoritarianism, 27
• Autonomy, professional, 105
• Awareness, 33–35. See also Self-knowledge

• Babad, E., 55
• Begley, P., 34
• Belonging, feeling of, 15–16
• Berkowitz, M., 66
• Biases, 10, 12, 48–49
• Bloodworth, M., 73
• Books
  • negative representations in, 98
  • selecting, 20
• Boon, C., 46
• Bosker, R., 55
• Boyatzis, R., 35
• Boys. See Men
• Breaking Barriers (Glaze, Mattingley, and Levin), 61
• Brophy, J., 55
• Brown, M., 45, 46

• Campbell, C., 87
• Capacity building, 41, 63, 86–89, 90. See also Improvement
• Capacity Building Series (website), 63
• Career development, 70–72
• Carlson, D., 46
• Casey, K., 40
• Character development, 65–70
• Chism, M., 26
• Chonko, L., 46
• Christensen, A., 46
• Clients, 105
• Collaboration, 42
• Collegiality, 15, 16
• Commitment, 42
• Communities
  • developing, 79
  • schools as, 81
• Communities of character, 67–68
• Community outreach, 70, 81–82
• Confrontation, constructive, 23–24
• Congeniality, 15
• Connelly, F. M., 105
• Conscience, acting according to, 10–11
• Contextual leadership, 42
• Coombs, C., 34
• Cooper, H., 55
• Copeland, M., 85
• Creativity, 76–77
• Crevola, C., 56
• Culture, portrayals of, 20, 98
• Curiosity, 76–77
• Curriculum
  • alienation of students by, 20, 98
  • arts in, 72–75
  • character development and, 66

• Data, 61
• Datnow, A., 80
• De Boer, H., 55
• Deep South (Theroux), 19
• De Hoogh, A., 81
• Deming, W. Edwards, 35
• Democracy, 61, 65
• Den Hartog, D., 45, 81
• Discrimination, 47, 81
• Diversity
  • ability to deal with, 34–35
  • career development and, 71
  • in leadership, 39–40
  • and portrayals of culture, 20, 98
  • working with, 80–82
  • See also Equity; Inclusive education; Inclusive leadership; Inclusivity; Women
• Douglas, C., 50
• Drucker, P., 81, 82
• DuFour, R., 86

• Eaker, R., 86
• Economic arguments for equity, 60
• Education debt, 60
• Effectiveness, 34
  • gender and, 37
• Emotion, 23–24
• Empathy, 17–19, 30–31
• Enns, R. J., 105
• Enron, 46
• Entrepreneurship, 75–77
• Equitable leadership, 80
• Equity, 20–21, 39, 40–41, 70, 79, 112–113
  • arguments for, 60
  • arts education and, 74
  • career development and, 71
  • need for, 80
  • See also Diversity; Inclusive education
• Ethical leadership, 45–46
  • and broader school community, 81
  • steps for, 52–53
• Exercise, physical, 72–73
• Expectations, 21, 47–48, 55–59, 70

• Failure, factors in, 1
• Feedback, 14, 102, 106
• Ferris, G., 50
• Finland, 88
• Flaum, J., 34
• Folger, R., 45
• Formative Five, The (Hoerr), 17
• Fraser, N., 60
• Friedman, S., 41
• Fullan, M., 28, 56, 61, 85, 87, 105
• Future trends, 41, 43–45

• Gaskell, J., 60
• Gender. See Men; Women
• Gini, A., 80
• Girls. See Women
• Glass, R., 61
• Glaze, A., 61, 65, 78, 86, 87
• Goleman, D., 35, 101
• Golem effect, 47
• Good, T., 55
• Green, A., 60
• Greenbaum, R., 45
• Greenleaf, R., 103

• Harber, K., 55
• Harrington, R., 34
• Harrison, D., 45
• Hassan, S., 46
• Hattie, J., 55, 102–103
• Hawley, W., 85
• Heasley, K., 26
• Helmrich, B., 26
• Hesselbein, F., 26
• High School Graduation (Glaze, Mattingley, and Andrews), 86, 87
• Hill, P., 56
• Hockwarter, W., 50
• Hoerr, T., 17
• Hogarth, B., 113–114
• Holistic education
  • advocacy, 77–80
  • arts, 72–75
  • career development, 70–72
  • character development, 65–70
  • demand for, 66
  • entrepreneurship, 75–77
  • professional development for, 83–84
• Hope (emotion), 111
• Hope, L., 112
• House, R., 42, 79
• Hsieh, T., 34
• Human nature, beliefs about, 35–37
• “Human Relations in Education” (course), 21
• Human rights, 21, 80
• Human Side of Enterprise, The (McGregor), 35

• Impact, of leaders, 102–104
  • steps for, 107–108
• Improvement, 85, 86–89
  • strategies for, 89–93, 99–100
  • See also Capacity building
• Inclusive education, 20–21, 40–41, 79. See also Diversity; Equity
• Inclusive leadership, 80–82. See also Diversity; Equity
• Inclusivity, 39, 112–113
  • steps for improving, 62–63
  • See also Diversity; Equity
• Inequality, 60
• Influence, 50, 110
• Inside-out approach, 34
• Interpersonal skills, 21–22, 36–37
• Intrapreneurs, 76
• Introspection, 8, 12. See also Reflection; Self-knowledge

• Jackson, R. W. B., 105
• Janmaat, J., 60
• Japanese management, 36
• Jasper, K., 15
• Jussim, L., 55

• Kacmar, K., 46
• Kalshoven, K., 46, 81
• Kawartha Pine Ridge District School Board (KPR), 68–69, 82
• Kendrick, M., 78
• King, Martin Luther, Jr., 10–11
• Kovach, K., 5
• Kuklinski, M., 55
• Kumari, R., 85

• Ladson-Billings, G., 60
• Lammel, J., 51
• Leadership
  • attributes of, 9
  • diversity in, 39–40
  • history of, 24, 27
  • interpersonal skills, 21–22
  • quotes on, 26
  • women in, 23, 25, 37–39
• Leadership, heart of, 2–3
  • key requirements for, 29. See also Capacity building; Expectations; Holistic education; Self-knowledge
  • perspectives on, 110–113
  • steps for reaching, 4–5
• Leading beyond the walls, 81–82
• Learning, and expectations, 55
• Learning Exchange, The (website), 63
• Learning Partnership, 77
• Legacy, 110
• Lessons learned, 3, 29–30, 51–52, 61–62, 82–83, 98–99, 113–115
• Levin, B., 60, 61
• Lickona, T., 66
• Life chances, 11, 70
• Lipicnik, B., 46
• Lloyd-Ellis, H., 60
• Logan, C., 111
• Loyalty, 42
• Lugg, C., 80

• Mahsud, R., 46
• Mann, C., 19
• Martin, P., 79
• Marx, G., 43
• Material World (Menzel and Mann), 19
• Mattingley, R., 61, 86, 111–112
• McCarthy, M., 80
• McGregor, Douglas, 35
• McKee, A., 35
• McKinsey and Company, 87, 99
• Men
  • career development for, 71
  • mentoring, 37–39
• Mentoring, 37–39
• Menzel, P., 19
• Mihelic, K., 46
• Mintzberg, H., 50
• Moods, 35
• Moral imperative, 10–11, 104
• Morality
  • ethical leadership and, 45–46
  • and power, 12
• Morrison, E., 46
• Motivation, 13–14 (box), 13–16, 27
• Music education, 73

• National Governors Association (NGA) Center for Best Practices, 74
• Networking, 50
• Neubert, M., 46
• New Zealand, 20
• NGA (National Governors Association) Center for Best Practices, 74
• Nova Scotia, 40–41, 61

• OECD (Organisation for Economic Cooperation and Development), 89
• Ontario, 56–57, 61, 63
  • capacity building in, 86
  • character education in, 66–67
  • equity and inclusive education in, 20–21, 40
  • Human Rights Code, 21
  • Learning Partnership, 77
  • strategies for improvement in, 89–93
• Operational skills, 22
• Opportunity gaps, 60
• Orenstein, P., 80
• Ouchi, William, 35–36
• Outcomes
  • desired, imperatives for achieving, 102
  • equity of, 70
  • See also Achievement
• Outrage, 23

• People skills, 21–22, 36–37
• Piccolo, R., 45, 46
• Pickett, K., 60
• PLCs (professional learning communities), 15–16, 86
• Policy entrepreneurs, 76
• Political action, engaging in, 51
• Political skills, 50–51
• Position power, 12
• Power, 12–13, 110
• Prejudices, 10, 12, 47, 49
• Preston, J., 60
• Problems, personal, 16
• Professional development
  • need for, 88
  • steps for, 83–84
• Professionalism, 3, 104–106
• Professional learning communities (PLCs), 15–16, 86
• Prussia, G., 46
• Pygmalion effect, 47, 55

• Quest Conference, 57

• Ratey, J., 72
• Realizing the Promise of Diversity, 21
• Reeves, D. B., 86–87
• Reflection, 7–9, 102
  • questions for, 8 (box)
  • See also Introspection; Self-knowledge
• Respect, 9–12, 21
• Responsibilities, recognizing, 104–106
• Results, focus on, 102. See also Improvement; Outcomes
• Retirement, and reflection on career, 9
• Roberts, J., 46
• Rosenthal, R., 55
• Ryan, J., 80

• Sahlberg, P., 88
• Sandberg, S., 26
• Scandals, 45, 46
• Schleicher, A., 56, 89
• Self-analysis, 8 (box). See also Introspection; Reflection
• Self-knowledge, 33–35, 47–49. See also Introspection; Reflection
• Self-monitoring, 39
• Self-regulation, 35
• Sergiovanni, T., 12, 15, 23, 81
• Service, 103–104, 105, 106, 110
• Shanker, A., 104
• Sharratt, L., 111
• Sincerity, apparent, 50
• Situational leadership, 27
• Skills, soft, 50–51, 72
• Social arguments for equity, 60
• Social astuteness, 50
• Social/emotional learning, 73
• Social entrepreneurs, 76
• Soft skills, 50–51, 72
• Special education, 71
• Standards, high, 104–105
• Stein, N., 80
• Stereotypes, 47–49
• Stewardship, 109
• Stewart, V., 56, 89
• St. George, A., 55
• Strike, K., 81
• Students
  • challenges facing, 93
  • effects of teachers/leaders on, 86, 87
  • focus on, 105
  • needs of, 95–98
  • opportunities for, 94–95
  • at-risk youth, 74
• Sykes, G., 85

• Tekavcic, M., 46
• Theory X, 35, 36
• Theory Y, 35, 36
• Theory Z, 35–36
• Theroux, Paul, 19
• Thiessen, D., 86
• 3Rs, The, 41
• Tjan, A., 34
• Toughness, 22
• Trends, future, 41, 43–45
• Trevino, L., 45, 46
• Trust, 10
• 21st century skills, 72

• Ulrich, D., 102
• Unlocking Potential for Learning (Campbell, Fullan, and Glaze), 87
• Urgency, 110

• Values, 34–35, 112
• Van der Werf, M., 55
• Vincent, P. Fitch, 66
• Visible Learning, 102–103
• Vision, 41–42

• Walberg, H., 73
• Walumbwa, F., 46
• Webb, L., 80
• Weinstein, R., 55
• Weissberg, R., 73
• What’s Worth Fighting for in the Principalship? (Fullan), 28
• What Works? (website), 63
• Wilhelm, W., 41
• Wilkinson, R., 60
• Women
  • bringing into administration, 25
  • career decisions, 71
  • emotion and, 23
  • in leadership, 37–39
• Workplace, character in, 68–70
• World Class Learners (Zhao), 84
• Wynne, K., 40

• York Region District School Board, 57, 68–69, 82
• Yuki, G., 46

• Zhao, Y., 76–77, 84
• Zins, J., 73