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Imperial Library
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Index
Cover
Contents
Title
Copyright
Dedication
Introduction
Part I: Accountability and You
Chapter 1: You Are Accountable
Chapter 2: What Is Accountability?
Chapter 3: Linda’s Story
Chapter 4: Where Losers Languish
The Victim
The Finger-Pointer
The Robbery Victim
The Coulda-Woulda
The Gossip
The Should-er
The We-We
The Yes Man
The Guess Man
The Sneak
The Not-Good-Enougher
Chapter 5: Where Do You Live?
Chapter 6: Choosing Your Mindset
Chapter 7: Clarity: The Core of Accountability
Chapter 8: Dave’s Story
Chapter 9: Taking Action
Chapter 10: Defining Success
Chapter 11: Accountable For, Accountable To
Chapter 12: Do What You Need to Do
Eleven Pearls
Chapter 13: Fine-Print Accountability
Chapter 14: I’m Sorry, But . . .
Part II: Accountability and Teamwork
Chapter 15: Own Your Compromises
Chapter 16: The Boss of You
Chapter 17: True Teamwork
Chapter 18: The Contradiction
Chapter 19: Five Levels of Teams
Chapter 20: Eleven Behaviors
Talk to, Not About
Cancel the “Meeting After the Meeting”
Make Clear Agreements
Know Your Place
Understand Priorities
Learn from Your Mistakes
Define “Success”
Don’t Rescue, Fix, and Save
Hold Yourself Accountable
Become “Conflict Competent”
Work Transparently
Chapter 21: Barriers to Teamwork
Chapter 22: Reasonable Expectations
Part III: Accountability and Leadership
Chapter 23: The Accountable Leader
Chapter 24: Pain Point: Retention
Chapter 25: Barriers to Entry
Chapter 26: Culture Clash
Chapter 27: Hiring Integrity
Chapter 28: Triangle of Victimization
Chapter 29: Understanding the Game
Chapter 30: Pain Point: Holding Others Accountable—Or Not
Chapter 31: Pain Point: Rescue, Fix, and Save
Chapter 32: Pain Point: Do It My Way
Chapter 33: Non-negotiables
Chapter 34: Go Ahead: Do It Your Way
Chapter 35: Pain Point: Clarity
Chapter 36: Pain Point: I Can’t Know Everything
Chapter 37: Outcome Equals Intention
Epilogue
About the Authors
Index
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