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Index
Cover Page
Title Page
Copyright
Dedication
Contents
STUDENT AND INSTRUCTOR RESOURCES
STUDENT AND INSTRUCTOR RESOURCES
ACKNOWLEDGMENTS
SPECIAL THANKS
A Note About the Saguaro Cactus and Leadership
CHAPTER 1: PROLOGUE
KEY CONCEPTS
QUESTIONS TO TEST COMPREHENSION
CLASS ACTIVITIES (FACE TO FACE OR ONLINE)
NOTE
CHAPTER 2: ON LEADERSHIP
Introduction
A definition
Changing contours
Leadership outcomes
Leader characteristics or leadership outcomes?
What is leadership?
Determining impact—how do we know when leadership is effective?
Power and force versus motivation and persuasion
Communication: adaptation and sense-making
Is leadership neutral?
Temporariness of leadership
Whose goals are they?
Ethics
Culture and diversity of people
Toward a synthesis: what is leadership?
KEY CONCEPTS
QUESTIONS TO TEST COMPREHENSION
CLASS ACTIVITIES (FACE TO FACE OR ONLINE)
NOTES
CHAPTER 3: SELF-AWARENESS AND SKILL DEVELOPMENT
Introduction
Self-awareness: definition and importance
Personality and self-awareness
On tone-deafness, identity, and reputation
Elements of self-awareness
The Big Five
Core self-evaluations
Interpersonal relations
Change and control
Values
Culture and values
Organizational values
Useful skills: communication and public speaking
Mannerisms and other distractions
Nervousness
Communication: listening
Conflict management
KEY CONCEPTS
QUESTIONS TO TEST COMPREHENSION
APPLICATION QUESTIONS
CLASS ACTIVITIES (FACE TO FACE OR ONLINE)
NOTES
CHAPTER 4: THE LEADERS
Introduction
The dance between leaders and followers
Evolutionary antecedents
Family and early childhood antecedents
Resiliency and perseverance
Becoming a leader
Ability
Personality
Opportunity
Leader derailment
Recruiting and retaining high-performing teams
Power and leading
Sources of power
Inept bosses and control freaks
KEY CONCEPTS
QUESTIONS TO TEST COMPREHENSION
CLASS ACTIVITIES (FACE TO FACE OR ONLINE)
NOTES
CHAPTER 5: THE FOLLOWERS
Introduction
The leading–following dance
The leader–follower dynamic
Types of followers
Top managers
Creative professionals
Virtual teams
Susceptible followers
Whose goals?
Motivation, rewards, punishment, and performance
Motivation theories
Compensation and motivation
Delegation, empowerment, and development
Ethical decisions and ethical dilemmas
Corrupt leaders can corrupt followers
Whistle-blowing pros and cons
When in Rome, New Delhi, or Beijing: Corruption and global business
Crises and normal times
KEY CONCEPTS
QUESTIONS TO TEST COMPREHENSION
CLASS ACTIVITIES (FACE TO FACE OR ONLINE)
NOTES
CHAPTER 6: THE ENVIRONMENTS
Introduction
What are environments?
The rise of institutions
Decline of institutions
Institutional contexts: presidentialism and managerial discretion
Institutional checks and balances
External checks and balances
External checks: the media
External checks: experts and expert field
External checks: government agencies
Internal checks and balances
Boards and directors
General environmental elements
What is culture?
Approaches to understanding culture
Limits on universals and the effects of culture
How does culture influence leadership?
Public leadership: an illustration of contexts and environments
What and where is public leadership?
Principal elements of public leadership
KEY CONCEPTS
QUESTIONS TO TEST COMPREHENSION
CLASS ACTIVITIES (FACE TO FACE OR ONLINE)
NOTES
CHAPTER 7: TOXIC LEADERSHIP
Introduction
Definitional ingredients
Toxic triangle
Leadership versus goodness
Leader characteristics and behaviors versus group processes and outcomes
Whose goals?
Range of toxicity versus non-toxicity
Toxic leadership as a special case
Four definitional elements of toxic leadership
Toxic leaders and their characteristics
Charisma and narcissism
Personalized use of power
Negative life themes
Ideology of hate
Susceptible followers: colluders and conformers
Characteristics of followers
Conformers
Colluders
Conducive environments
Checks and balances and managerial discretion
External checks—the media
External checks—government agencies
Internal checks—boards of directors
Internal checks—culture of openness and organizational support
Organizational instability and dynamism
Organizational complexity
Perceived threats
Preventing and minimizing toxicity
Leader selection, development, or diagnosis
Empowering followers
Nonprofit and similar organizations
Paradox of toxic leadership
KEY CONCEPTS
QUESTIONS TO TEST COMPREHENSION
CLASS ACTIVITIES (FACE TO FACE OR ONLINE)
NOTES
CHAPTER 8: EPILOGUE
Introduction
What we know
Leader integrity and environmental checks and balances
Success or failure
Leaders and leadership
Followers and leaders
Contexts and environments
Temporariness and range of leadership outcomes
Goals and motivation
Overarching relevance of communication in leadership
Global trends affecting leadership
KEY CONCEPTS
QUESTIONS TO TEST COMPREHENSION
NOTES
GLOSSARY
NAME INDEX
SUBJECT INDEX
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