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Index
Cover Page Title Page Copyright Dedication Contents STUDENT AND INSTRUCTOR RESOURCES
STUDENT AND INSTRUCTOR RESOURCES ACKNOWLEDGMENTS SPECIAL THANKS
A Note About the Saguaro Cactus and Leadership CHAPTER 1: PROLOGUE
KEY CONCEPTS QUESTIONS TO TEST COMPREHENSION CLASS ACTIVITIES (FACE TO FACE OR ONLINE) NOTE
CHAPTER 2: ON LEADERSHIP
Introduction A definition Changing contours Leadership outcomes Leader characteristics or leadership outcomes? What is leadership? Determining impact—how do we know when leadership is effective? Power and force versus motivation and persuasion Communication: adaptation and sense-making Is leadership neutral? Temporariness of leadership Whose goals are they? Ethics Culture and diversity of people Toward a synthesis: what is leadership? KEY CONCEPTS QUESTIONS TO TEST COMPREHENSION CLASS ACTIVITIES (FACE TO FACE OR ONLINE) NOTES
CHAPTER 3: SELF-AWARENESS AND SKILL DEVELOPMENT
Introduction Self-awareness: definition and importance Personality and self-awareness On tone-deafness, identity, and reputation Elements of self-awareness The Big Five Core self-evaluations Interpersonal relations Change and control Values Culture and values Organizational values Useful skills: communication and public speaking Mannerisms and other distractions Nervousness Communication: listening Conflict management KEY CONCEPTS QUESTIONS TO TEST COMPREHENSION APPLICATION QUESTIONS CLASS ACTIVITIES (FACE TO FACE OR ONLINE) NOTES
CHAPTER 4: THE LEADERS
Introduction The dance between leaders and followers Evolutionary antecedents Family and early childhood antecedents Resiliency and perseverance Becoming a leader Ability Personality Opportunity Leader derailment Recruiting and retaining high-performing teams Power and leading Sources of power Inept bosses and control freaks KEY CONCEPTS QUESTIONS TO TEST COMPREHENSION CLASS ACTIVITIES (FACE TO FACE OR ONLINE) NOTES
CHAPTER 5: THE FOLLOWERS
Introduction The leading–following dance The leader–follower dynamic Types of followers Top managers Creative professionals Virtual teams Susceptible followers Whose goals? Motivation, rewards, punishment, and performance Motivation theories Compensation and motivation Delegation, empowerment, and development Ethical decisions and ethical dilemmas Corrupt leaders can corrupt followers Whistle-blowing pros and cons When in Rome, New Delhi, or Beijing: Corruption and global business Crises and normal times KEY CONCEPTS QUESTIONS TO TEST COMPREHENSION CLASS ACTIVITIES (FACE TO FACE OR ONLINE) NOTES
CHAPTER 6: THE ENVIRONMENTS
Introduction What are environments? The rise of institutions Decline of institutions Institutional contexts: presidentialism and managerial discretion Institutional checks and balances External checks and balances External checks: the media External checks: experts and expert field External checks: government agencies Internal checks and balances Boards and directors General environmental elements What is culture? Approaches to understanding culture Limits on universals and the effects of culture How does culture influence leadership? Public leadership: an illustration of contexts and environments What and where is public leadership? Principal elements of public leadership KEY CONCEPTS QUESTIONS TO TEST COMPREHENSION CLASS ACTIVITIES (FACE TO FACE OR ONLINE) NOTES
CHAPTER 7: TOXIC LEADERSHIP
Introduction Definitional ingredients Toxic triangle Leadership versus goodness Leader characteristics and behaviors versus group processes and outcomes Whose goals? Range of toxicity versus non-toxicity Toxic leadership as a special case Four definitional elements of toxic leadership Toxic leaders and their characteristics Charisma and narcissism Personalized use of power Negative life themes Ideology of hate Susceptible followers: colluders and conformers Characteristics of followers Conformers Colluders Conducive environments Checks and balances and managerial discretion External checks—the media External checks—government agencies Internal checks—boards of directors Internal checks—culture of openness and organizational support Organizational instability and dynamism Organizational complexity Perceived threats Preventing and minimizing toxicity Leader selection, development, or diagnosis Empowering followers Nonprofit and similar organizations Paradox of toxic leadership KEY CONCEPTS QUESTIONS TO TEST COMPREHENSION CLASS ACTIVITIES (FACE TO FACE OR ONLINE) NOTES
CHAPTER 8: EPILOGUE
Introduction What we know Leader integrity and environmental checks and balances Success or failure Leaders and leadership Followers and leaders Contexts and environments Temporariness and range of leadership outcomes Goals and motivation Overarching relevance of communication in leadership Global trends affecting leadership KEY CONCEPTS QUESTIONS TO TEST COMPREHENSION NOTES
GLOSSARY NAME INDEX SUBJECT INDEX
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