Temp, How American Work, American Business, and the American Dream Became Temporary by Hyman, Louis -- Read -- Imperial Library of Trantor

Index

Cover Also by Louis Hyman Title Page Copyright Dedication Epigraph Contents Introduction: How We All Became Temps

The Rise and Fall of the Postwar Economy The Second Industrious Revolution

Chapter One: Making Company Men

The Invention of the Modern Corporation The Emergence of Accounting and Consulting How the New Deal Created the Good Job Migrant Labor in the Industrial Age The Good Industrial Job The Perils of Permanent Stability

Chapter Two: Temporary Women

The Emergence of Temporary Labor Shoring Up Permanent Employment A Step Forward for Women Selling White-Gloved Women The Realities of Women’s Work

Chapter Three: Consulting Men

Making a Consultant The Engagement The Presentation Meritocracy and Insecurity

Chapter Four: Marginal Men

Braceros Manpower Men: Temporary Laborers in a Union Economy A Great Society of Temporary Labor Youthpower The Problem of the “instant Negro” What’s in It for Manpower? From Legal to Illegal Migration The General Constructing Texas The Bureaucrat Terms of Employment

Chapter Five: Temporary Business

Incorporating for Growth Consultants Abroad Servicing Multinationals Poised for Crisis, Poised for Growth

Chapter Six: Office Automation and Technology Consulting

Planned Staffing for Profit Accountants Become Consultants Permanent Data Entry

Chapter Seven: The Fall of the American Corporation

General Electric Modernism The Rise of the Conglomerate The Rise of James Ling Ling’s Zenith The Lure of Conglomeration: General Electric The Unraveling of Ltv Architects of Change

Chapter Eight: Rethinking the Corporation

Strategy Consulting The Problem of Bureaucracy Ad-Hocracy and Bureaucracy The Bcg Growth Matrix Trimming General Electric Restructuring Citibank Short-Term Profits, Long-Term Consultants The Five Forces of Michael Porter Trimming Firms, Trimming Workforces

Chapter Nine: Office of the Future, Factory of the Past

From Emergency Support to Market Discipline Necessity, Not Choice The Failure to Regulate A Processed World The Temp Workforce Gets a New Name The Office of the Present

Chapter Ten: Restructuring the American Dream

Robots and Migrants Falling Down the Marble Staircase Permanent Consultants In Search of Excellence Searching for Excellence at Hp Planning for Flexibility at Hp Japanese Management Manufacturing Apple Commodified Temps Unclean Rooms and Undocumented Workers The Ins Comes to Silicon Valley Unprotected Workers, Undocumented Workers No Company Is Safe

Chapter Eleven: Permatemp

Hr and It Meritocracy’s Levers Apple: Logistics, Not Innovation Disposing of the Workforce Temp Slaves in Postrecession America The Slack(ers) Weighing the Future Gaming Misclassification Leased Employees Microserfs Guidelines for Managing a Temporary Workforce Mergers and Breakups “We Began to Lose Our Identity” Permatemps All

Chapter Twelve: Flexible Labor in the Digital Age

Craigslist and Gig Labor Upwork and Digital Temps Uber as the Waste Product of the Service Economy Instacart: Blended Business Etsy: Women in Microbusiness Managed by Algorithms Digital Migrants Nothing to Lose but Your Blockchains The Second Time as Farce

Chapter Thirteen: The Second Industrious Revolution

The Conservative Path The Radical Path American Work for All Americans

Acknowledgments Notes Index About the Author