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Index
Lean Branding: Creating Dynamic Brands to Generate Conversion
Praise for Lean Branding
Foreword
Preface
Why I Wrote This Book
Branding Today
Who This Book Is For
What’s Inside This Book
How to Navigate This Book
Why You Should Read This Book from Cover to Cover However You Want
We’d Like to Hear from You
Safari® Books Online
Acknowledgments
I. Introduction
1. What Is a Brand?
Defining Brand
A Closer Look at Lean Branding
A Little Lean Branding Theory, or Why Chameleons > Dinosaurs
Lean Brands Offer Shortcuts to Self-Realization
Recap
2. What a Brand Isn’t
Why These Lies Are Dangerous
Misconceptions About Brands
Brands Are Logos
Brands Are Superficial
Marketing People Manage My Brand
I Control My Brand
If the Product Is Good, It Will Naturally Attract Customers
Branding Only Builds Awareness
1. Strong brands open hearts—and wallets.
2. Trying something new? A strong brand makes it credible.
3. If your datacenter crashes and burns, your brand will still be here.
4. It’s your edge.
5. It’s your price premium.
6. In a fast-paced world, strong brands are often shortcuts.
I’d Rather Invest in Product Quality
I Can’t Measure It, I Can’t Manage It
Recap
II. Build
3. Brand Story
Forget Everything You’ve Heard About Brand Stories
First Things First: What’s Your Name Again?
Gather Your Brand Ingredients
Positioning: How Are You Useful to Me?
The positioning statement
Promise: What Do You Promise to Do for Me?
Personas: What Do I Need or Want from You?
Secondary research
In-depth interviews
Fly on the wall
Shadowing
The importance of carrying a field guide
Personality: Who Are You?
Product: What Will You Offer over Time?
Using Journey Maps to design your product experience
Pricing: How Much Is Your Solution Worth?
Bringing It All Together: Your Brand Storyboard
Recap
4. Brand Symbols
First Things First: Set Up Your Brand Wall
Back to Our Recipe: Lean Brand Ingredients
Logo
Logo design workshop
Colors
Typography
Why nobody designs something that you actually like
Imagery and Mockups
Stationery: The Business Card
Collateral: One-Sheets and Slide Decks
One-sheets
Slide decks
Recap
5. Brand Strategy
Social Media Marketing
Why Should We Post?
Who Should Post?
What Should We Post?
Where Should We Post?
How Should We Post?
When Should We Post?
Landing Pages
Tips
Search Engine Optimization
Content Marketing: Blogging
Paid Advertising
Display Ads
Search Ads
Social Network Ads
A word on mobile advertising
Email List
Video
Review Systems
Media Relations
Tips
Point-of-Purchase Optimization
Partnerships
Recap
III. Measure
6. Brand Traction
Designing Tests
Split Testing: Tell Me Why
Experiment Phobia
Landing Page: How to Test
Creating Goals with Google Analytics
Creating A/B Experiments with Google Analytics
Sample experiment design
Landing Page: What to Test
Why and How to Test Everything Else
Social Media Marketing: How to Test
Internal: Measuring Your Social Media Posts’ Reach, Engagements, and Follower Count
Reading Facebook insights
Reading Twitter analytics
Reading visual analytics (Pinterest, Instagram, Tumblr)
External: Measuring the Effectiveness of Social Media Referrals and Lead Count
Social Media Marketing: What to Test
Search Engine Optimization: How to Measure
Measuring How Well SEO Is Working on Your Landing Page
Measuring How Your Landing Page Ranks Versus Your Competitors’
Measuring Which Keywords Consumers Are Using to Find Your Brand
Search Engine Optimization: What to Test
Paid Advertising: How to Measure
Conversion Tracking in Google AdWords
Conversion Tracking in Facebook Ads
Paid Advertising: What to Test
Blogging: How to Measure
Measuring How Many Users Read Your Content and How Much Time They’re Spending on It
Measuring Whether Users Share Your Content with Others
Measuring Whether Your Brand Content Is Resulting in Conversions
Blogging: What to Test
Email Marketing: How to Measure
Measuring Email Marketing’s Influence in Conversion
Email Marketing: What to Test
Marketing Video: How to Measure
Measure How Many Users Click on Specific Calls to Action
Annotating Your Brand Video to Trigger Conversion
Measure How Many Users Convert When They’ve Been Referred to Your Site via Video
Marketing Video: What to Test
Press Release: How to Measure
Press Release: What to Test
Point-of-Purchase Optimization: How to Measure
Point-of-Purchase Optimization: What to Test
Review Systems: How to Measure
Brand Partnerships: How to Measure
Recap
7. Brand Resonance
Defining Resonance
Resonance: Achieving Brand-Market Fit
Measuring Your Brand’s Name
Brand Name Association Map
Brand Name A/B Testing
Measuring Brand Positioning
Is Our Brand Positioning Appropriate for Our Buyers’ Needs?
Is Our Brand Positioning Coming Through Correctly?
Measuring Brand Promise
Measuring Personas
Measuring Our Buyer Personas’ Demographic Profile
Measuring Our Buyer Personas’ Psychographic Profile
Measuring Our Brand Journey
Measuring the Relevance of Product Features: Buyer Expectations
Measuring Whether Our Existing Brand Journey Is Resonating Well: Buyer Perception
Measuring Brand Personality
Measuring Pricing
Recap
8. Brand Identity
A Little Consumer Psychology for a Change
Back to Action: Measuring Your Brand’s Visual Identity
Measuring Your Brand’s Logo: Asking the Right Questions
Typography
Color
Collateral
Stationery: Business Card
Slide Decks
Recap
IV. Learn
9. Brand Rechannel
Rechanneling and Conversion
OhMyDisney: Same Magic, Different Content
Make it happen
J.Crew: Its Most Pinteresting Catalog Yet
Make it happen
Groove: Landing Page Fiasco
Make it happen
Are You Ready to Enter a New Channel?
You’ve Decided to Move into a New Channel; Now What?
Recap
10. Brand Reposition
Repositioning and the Power of Research
Amazon: From Books to Z
Make it happen
A Word on Brand Extensions
Introducing New Product Features: Means-End Analysis
From Mogulus to Livestream: The Power of a Brand’s Name
Make it happen
Repositioning the Smart Way: Strengthening Consumer Learning
You’ve Decided to Reshape Your Brand Story; Now What?
Recap
11. Brand Redesign
Consistency: The Opportunity Cost
Common Costs of Pivoting Visual Brand Identity
Common Benefits of Pivoting Visual Brand Identity
When Pivoting Visual Brand Identity Is a No-Brainer
Mall of America: The Role of Color
Make it happen
AOL Inc. and Dynamic Brand Identities
Make it happen
The Innovation Warehouse and the Value of Iterating Gradually
Make it happen
You’ve Decided to Redesign Your Brand Symbols; Now What?
Recap
12. Conclusion
A. Glossary
B. Credits and References
Image Credits
All Chapters
Chapter 3
Chapter 4
Chapter 7
Chapter 8
Chapter 11
Font Credits
Index
About the Author
Copyright
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