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Index
Acknowledgments
Introduction
1. Framing the Problem
2. Designing the Analysis
3. Gathering the Data
4. Interpreting the Results
5. Presenting Your Ideas
6. Managing Your Team
7. Managing Your Client
8. Managing Yourself
Appendix A: Data-Gathering Resources
Appendix B: Lessons from The McKinsey Way
Appendix C: Implementation Lessons
Index
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