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Index
Cover Page Praise for Wait, How Do I Write This Email? Title Page Copyright Dedication Contents Introduction Author’s Notes Chapter 1: How to Write Everything Better
How to be Brief
The one question every great communicator asks How to improve everything you write in three minutes “Filler” words to cut out and why How to remove big sections of text Why you shouldn’t use adverbs Quit the fancy talk Bring all the lessons together The best way to do a final edit
How to be Interesting
Quantify quantify quantify Always go one layer deeper The power of a wrinkle Be a name dropper Four sneaky words that diminish our work
Chapter 2: How to Send Emails like a Pro
The Guides
How to address people properly Make your point at the beginning Careful with acronyms Let the words breathe Seven words you should not capitalize How to craft an effective email signature Assume the person might forward your email Finish out every conversation
Next-Level Techniques
When to use exclamation points in work emails Why you don’t add the email address until you’re ready to send Why you need a #personalhashtag Chart: How long to wait before a follow-up email
Chapter 3: Networking Templates
General Networking
How to set up a networking meeting How to send a thank-you note after a networking meeting How to inquire about freelance opportunities How to congratulate someone on a job well done How to tell your network you’re looking for new opportunities How to reconnect with a friend or colleague Quick Tip — “Ten Commandments” of networking emails
Networking Events/Groups
How to write someone from a networking event about a job How to write someone from a networking event about new business How to follow up if a person handed you a business card How to join networking groups in your community Quick Tip — The secret to a strong networking subject line
Relationship Building
How to network with alumni from your school How to connect two people who should know each other How to ask for a conversation with a professional in your field How to ask a person to help you in a mentor capacity How to ask someone for career advice or direction How to ask someone you respect to review your work How to make someone aware of you as a subject matter expert How to ask if you can guest post on a blog or website How to thank the person for allowing you to guest post Quick Tip — Six most powerful words in networking
Tricky Situations
How to respond to an awkward email How to tell people you changed jobs How to follow up if someone said he/she would pass along your resume How to ask for a reply if a person doesn’t answer in a timely manner How to write a friend of a friend about a potential job opening How to ask someone to make an introduction on your behalf How to network during the busy holiday season How to fill out “Contact Us” boxes Quick Tip — Follow up if you don’t receive a response
Thank-You Notes
How to thank a co-worker or client who went above and beyond How to thank someone for connecting you to another person How to thank an employee at an internship or a new job How to thank someone for a referral that led to a business deal How to thank someone for a referral that led to a new job Quick Tip — The “I can email you my questions” strategy
Chapter 4: Job Search Templates
Job Search Overview
Quick Tip — “Ten Commandments” of job search emails How to apply for a job and attach a resume/cover letter How to apply for a job at the same place where you’ve been turned down How to ask about internships or an internship application How to ask about job opportunities as a recent grad How to apply even if the company has no openings at the time How to email a friend/acquaintance at the company before an interview How to thank someone after a job interview Quick Tip — The secret to a strong job search subject line
Response Emails
How to reply when you don’t land the job/internship How to tell people who helped you network that you landed the job How to tell people who helped you network that you didn’t land the job How to turn down an internship How to turn down a job offer How to make sure the company received your job application How to reply when the employer writes, “We have your application, thanks” How to reply when the employer writes, “Your interview is scheduled for…” Quick Tip — Use the right words to defeat resume-scanning robots
Making Connections
How to ask for a letter of recommendation How to follow up with an employer you met at a job fair How to network with someone you met at a job fair How to ask someone you know for help with the job search How to ask someone you don’t know for help with the job search How to ask someone you worked under to be a reference How to ask someone you didn’t work under to be a reference Quick Tip — How to title documents like resumes and cover letters
Informational Interviews
How to ask as a recent grad with no connection at the company How to ask as a recent grad with a connection at the company How to ask if you’re unemployed with no connection at the company How to ask if you’re unemployed with a connection at the company How to thank someone after an informational interview
Engage with Recruiters
How to tell a recruiter you’re interested in a job How to thank a recruiter after an interview or initial screen How to follow up on a hiring decision How to respond to a rejection
Chapter 5: LinkedIn Templates
Grow Your Network
How to send effective LinkedIn invites How to write a networking message How to network with someone who sent you a connection How to network with someone after he/she accepts your connection How to ask someone to give you a recommendation How to write someone you met through a LinkedIn group
LinkedIn Profile
How to write a strong profile summary Profile summaries for college students, recent grads and the unemployed How to write about your work experience How to ask a recruiter to review your LinkedIn profile and make suggestions
Chapter 6: Handwritten Notes
The Essentials
The general rules of a proper letter Why and when to send a handwritten note How to thank someone after a networking meeting How to thank someone after a job interview How to thank someone who went above and beyond
Chapter 7: Graduate School Templates
Basics for Back to School
How to contact a faculty member before you apply to the program How to contact a faculty member while you’re in school to learn about his/her work How to contact a current student before you apply to the program How to network among classmates How to ask a professor for a letter of recommendation How to ask an employer or former employer for a letter of recommendation How to thank a professor or employer for a letter of recommendation
Chapter 8: Phone Conversations
How to Talk the Talk
Nine times you should pick up the phone instead of send an email How to introduce yourself properly How to make the other person feel important How to ask about internship opportunities How to make sure the company received your job application How to prepare for an interview (phone, Skype or Google+ Hangout)
Chapter 9: The Power of Stories
Cover Letters
Why you should tell stories in cover letters Outline for the storytelling cover letter Cover letter example if you’re a recent grad Cover letter example if you have work experience
More Storytelling Opportunities
Reference letters Job interviews
Chapter 10: Effective Resumes
The Fundamentals
How to write an impressive objective statement How to make any job look remarkable Professional resume template How to keep your resume to one page Please don’t use those little black dots How to account for resume gaps
Chapter 11: List Posts with a Purpose
The Lists
4 questions everyone should ask in a job interview 9 reasons every 20-something needs a side hustle 10 reasons every 20-something should spend time in a big city 17 things you are 100% capable of doing right now 25 things every young professional should know by age 25 101 skills I learned after two years of blogging
Conclusion Thank You Curriculum Free Webinar Index Back Cover
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