Log In
Or create an account ->
Imperial Library
Home
About
News
Upload
Forum
Help
Login/SignUp
Index
Author’s Note and Acknowledgments
Foreword
Listen Up!
1 Listening Is Worth the Effort
2 What Kind of Listener Are You?
3 Respect Your Conversation Partner
4 How to Keep Quiet—Most of the Time
5 Challenge All Assumptions
6 Keeping Your Focus
Sorting the Chaos
7 What Is the Mandate?
8 What Is the Plan?
9 What Is the Team?
10 How Will We Get It Done?
11 Is It Getting Personal?
Reaping the Benefits
12 Connecting Better Listening to Better Judgment
13 Changing Your Organization through Listening
Conclusion: What to Do on Monday Morning
← Prev
Back
Next →
← Prev
Back
Next →