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Index
Cover
Title Page
Copyright Page
CONTENTS
INTRODUCTION: How Do You Do?
I: THE BASICS
1. What Is Small Talk For?
2. How Do We Go About Changing?
3. Why Is “Talkin’ About Nothin' so Darned Hard?
4. Small Talk 101
5. ARE: Anchor, Reveal, Encourage
6. Just Say Hello, Leo
7. Starting from Social Ground Zero
8. Being More Attractive
9. Being More Interesting
10. Being More Interested
11. Won’t You Have Some of My Spiced Nuts?
12. Being Approachable
II: BECOMING EVEN MORE FLUENT, COMFORTABLE, AND CHARMING
13. Hi, My Name Is . . .
14. Eating, Drinking, and Walking Around
15. The Mystery of Good Manners
16. Men Versus Women: Clash of the Communication Styles
17. How Do I Get Out of This?
18. What Are You Saying About You?
19. How to Raise Fluent, Comfortable, and Charming Kids
20. Small Talk and Cell Phones, Like Oil and Water
CONCLUSION: Small Talk Just May Be Bigger than You Think
Resources
Bibliography
Index
About the Author
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