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Index
Cover image
Title page
Table of Contents
Copyright
About the Authors
Foreword
Preface
Chapter 1: Getting Started
Abstract
1.1 Sense and Nonsense of Certifications
1.2 The OCEB2 Certification Program
1.3 Object Management Group
1.4 Certification Process
Chapter 2: Basic Principles of Business Management
Abstract
2.1 Business Functions, Markets, and Strategies
2.2 Marketing, Added Value, and Project Management
2.3 Efforts and Key Figures
2.4 Analysis Methods
2.5 Sample Questions
Chapter 3: Basic Principles of Business Processes
Abstract
3.1 What is a Business Process?
3.2 Characteristics of a Business Process
3.3 Discovering Business Processes
3.4 Degrees of Abstraction of Process Descriptions
3.5 Sample Questions
Chapter 4: Basic Principles of Business Process Management
Abstract
4.1 What is Business Process Management?
4.2 Process-Focused Organization
4.3 Business Process Management Suites
4.4 Designing Executable Process Models
4.5 Sample Questions
Chapter 5: Business Modeling
Abstract
5.1 The Business Motivation Model
5.2 The Enterprise's End
5.3 Means to an End
5.4 Influencer
5.5 Assessments
5.6 Organization Unit
5.7 Levels of Abstraction in Modeling
5.8 Sample Questions
Chapter 6: Modeling Business Processes Using BPMN
Abstract
6.1 Who or What is BPMN?
6.2 In a Nutshell: An Introduction to BPMN
6.3 Token
6.4 Sequence Flow
6.5 Activities
6.6 Gateways
6.7 Events
6.8 Swimlanes and Message Flows
6.9 Artifacts and Data Objects
6.10 Sample Questions
Chapter 7: Frameworks
Abstract
7.1 Definitions
7.2 Process Frameworks
7.3 Quality Frameworks
7.4 Regulations and Governance Frameworks
7.5 Management Frameworks
7.6 Sample Questions
Appendix A
A.1 Coverage Map OCEB2 Fundamental
A.2 Solutions
Glossary
List of Literature
Index
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