Designing Social Interfaces by Crumlish, Christian -- Read -- Imperial Library of Trantor

Index

Designing Social Interfaces

Advance Praise for Designing Social Interfaces Preface I. What Are Social Patterns?

1. Mommy, What’s a Social User Experience Pattern?

A Little Social Backstory...

Well, What About That Social Media? Can You Expand on That?

What Do We Mean by Principle, Best Practice, and Patterns?

Principle: A Basic Truth, Law, or Assumption Practice (or Best Practice): A Habitual or Customary Action or Way of Doing Something Pattern: A Model or Original Used As an Archetype The Importance of Anti-Patterns

So, That’s All the Little Parts: Now What? Further Reading

2. Social to the Core

Deliberately Leave Things Incomplete

Pave the Cowpaths Strict Versus Fluid Taxonomies

Palimpsest Social but Not Social Only Talk Like a Person! Conversation Self-Deprecating Error Message Ask Questions Your Versus My No Joking Around Don’t Break Email! Be Open Learn from Games Cargo Cult Anti-Pattern Respect the Ethical Dimension Further Reading

II. I Am Somebody

3. You’re Invited!

Engagement Sign-up or Registration Sign In Sign-In Continuity Sign Out Invitations Receive Invitation Send Invitation The Password Anti-Pattern Authorize Private Beta Welcome Area Reengagement Further Reading

4. Where’s the Rest of Me?

Identity Profile Testimonials (or Personal Recommendations) Personal Dashboard Reflectors Identity Cards or Contact Cards Attribution Avatars Further Reading

5. We Are Here! We Are Here! We Are Here!

A Brief History of Online Presence

The Future of Presence

Presence Actions and Facets Availability

Stealth Mode Mood Environment

Buddy List Activity Streams

Statuscasting

Microblogging Updates Updates Opt-in Disclosure

Managing Incoming Updates Lifestreams

Keep Company

Signs of Life User Gallery Who’s Here Now?

Further Reading

6. Would You Buy a Used Car from This Person?

Reputation Influences Behavior Competitive Spectrum Levels Named Levels Numbered Levels Labels Awards Collectible Achievements Peer-to-Peer Awards Rankings Point Leaderboard Top X Tools for Monitoring Reputation Friend Ranking Further Reading

III. Objects of My Desire

7. Hunters Gather

Collecting Saving Favorites Displaying Add/Subscribe Tagging Find with Tags Tag Cloud Further Reading

8. Share and Share Alike

Organic “Word of Mouth” Tools for Sharing Bookmarklet Send/Share Widget

Activity Streams

Private Sharing Send This Casual Privacy Share Application Give Gift Public Sharing

Many Publics

Further Reading

9. The Megalophone

Broadcasting Blogs: Presentation Blogs: Ownership Microblogging Publishing Lifecycle

Rights

Licenses Public Domain Creative Commons Copyleft Copyright

Further Reading

10. Long-Time Listener, First-Time Caller

Soliciting Feedback Vote to Promote Thumbs Up/Down Ratings Ratings (Stars or 1–5) Comments Reviews Soliciting Feedback Further Reading

11. Watson, Come Quick!

Synchronous Versus Asynchronous Communication Sign In to Participate Communicating Forums Public Conversation Private Conversation Group Conversation Arguments

Flame Wars Vendettas Sock Puppets

Further Reading

12. Barnraising

Collaboration Manage Project Voting Collaborative Editing Edit This Page The Wiki Way Crowdsourcing Further Reading

13. Social Media Junkies Unite!

Keeping Up Tuning In Following Filtering Recommendations Social Search Real-Time Search Conversational Search Pivoting Further Reading

IV. A Beautiful Day in the Neighborhood

14. One of Us, One of Us

Relationships Find People Adding Friends Circles of Connections Publicize Relationships Unfriending The Ex-Boyfriend Anti-Pattern Groups Further Reading

15. Good Cop, Bad Cop

Community Management

Norms Role Model Potemkin Village (Anti-Pattern)

Collective Governance Group Moderation Collaborative Filtering Report Abuse What’s the Story? Further Reading

16. Where in the World?

The Local Connection Being Local Face-to-Face Meeting Party Calendaring Reminding Geo-Tagging Geo-Mapping

Geo-Mashing

Neighborhood Mobile and Location Further Reading

V. But Wait...There’s More!

17. Open for Business

Play Well with Others

The Open Stack, the Social Stack Open Source

Opening Out Badging Open Standards (Semantics and Microformats) Opening In Import Hosted Modules Going Both Ways

Be the Glue

Open APIs Honest Broker Further Reading

18. Other Contexts

Thinking Mobile Inside the Enterprise

Sign Up and Login (Sign In) The Corporate Identity and Profile Friends and Relationships The Status/Activity Stream Administration and Moderation Other Tools

What’s Age Got to Do with It? For the Win Further Reading

Epilogue

And in the End...

Index About the Authors Colophon

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