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Index
Microsoft® Outlook® 2013: Step by Step
Joan Lambert Joyce Cox
Special Upgrade Offer A Note Regarding Supplemental Files Introduction Who this book is for How this book is organized Download the practice files
Important
Your companion ebook Get support and give feedback
Errata We want to hear from you Stay in touch
Part I. Basic skills Chapter 1. Get started with Outlook 2013
Practice Files Tip
Identifying new features of Outlook 2013 Connecting to email accounts
Tip Tip Tip Set Up Tip Tip Tip Tip Important See Also Tip Tip Clean Up
Troubleshooting connection problems
Connecting to Exchange accounts
See Also
Connecting to Internet email accounts
Tip
Working in the Outlook 2013 user interface
See Also Tip See Also See Also See Also See Also Working with the ribbon
Tip See Also Keyboard Shortcut Module and item tabs See Also Tip Ribbon appearance
Working in the Backstage view
Tip See Also
Getting help with Outlook 2013
Set Up Keyboard Shortcut Tip Tip Clean Up
Key points Chapter 2. Explore Outlook 2013
Practice Files
Working in the Outlook program window
Tip Tip Program window elements
See Also See Also See Also Tip
Navigation Bar
Keyboard Shortcut
Working in the Mail module
Folder Pane content
Tip See Also See Also Keyboard Shortcut
Content area views
Tip
The ribbon
Tip
Message windows
See Also Message composition windows Tip See Also See Also See Also Tip Message reading windows See Also Tip See Also Set Up Keyboard Shortcut Tip Tip See Also Keyboard Shortcut Tip Keyboard Shortcut Keyboard Shortcut Tip See Also Clean Up
Working in the Calendar module
Calendar module content
Tip Tip See Also
Calendar item windows
Tip Tip Set Up Keyboard Shortcut Tip Keyboard Shortcut Tip Tip Tip See Also Clean Up
Working in the People module
Tip People module content
See Also Tip
Contact record windows
Tip Tip Tip See Also Tip See Also Set Up Keyboard Shortcut Keyboard Shortcut Tip See Also See Also Keyboard Shortcut Tip Tip Clean Up
Working in the Tasks module
Tasks module content
Tip Tip
Task windows
Tip Set Up Keyboard Shortcut Tip Tip Clean Up See Also
Key points Chapter 3. Send and receive email messages
Practice Files Important
Creating and sending messages
Tip Addressing messages
Tip See Also See Also Tip Keyboard Shortcut See Also
Troubleshooting message addressing
Troubleshooting the Auto-Complete List See Also Troubleshooting multiple recipients Troubleshooting address books
Entering content
Tip See Also
Saving and sending messages
Keyboard Shortcut Tip Set Up Tip Tip Tip Tip Keyboard Shortcut Clean Up
Attaching external content to messages
Tip Tip Set Up Tip Tip Clean Up Tip Tip Tip Tip
Viewing messages and message attachments
Tip See Also See Also Tip Viewing conversations
See Also
Viewing content in the Reading Pane
See Also Set Up Troubleshooting Tip Tip See Also Clean Up
Viewing message participant information
Presence icons
Tip
Contact cards
Tip
The People Pane
Tip
Responding to messages
Tip See Also Troubleshooting See Also See Also See Also Set Up Troubleshooting Clean Up Troubleshooting
Key points Chapter 4. Store and access contact information
Practice Files
Saving and updating contact information
Tip Tip Creating contact records
Tip
Address books
Contacts address books Custom address books See Also Tip Global Address Lists Set Up See Also Tip Tip See Also Tip Tip Tip Clean Up
Communicating with contacts
Initiating communication from contact records
Tip
Selecting message recipients from address books
Tip Tip See Also
Displaying different views of contact records
Keyboard Shortcut Tip Set Up Tip Clean Up
Printing contact records
Set Up Important Tip Clean Up
Key points Chapter 5. Manage scheduling
Practice Files Important
Scheduling and changing appointments
Tip See Also Set Up See Also Tip Clean Up Tip See Also Tip See Also
Scheduling and changing events
Set Up Tip Clean Up
Scheduling meetings
Tip Tip See Also Set Up Clean Up
Responding to meeting requests Displaying different views of a calendar
Tip Views
Important
Arrangements
Tip See Also See Also Tip Tip
Using the Date Navigator
Set Up Keyboard Shortcut Keyboard Shortcut Clean Up
Key points Chapter 6. Track tasks
See Also Practice Files
Creating tasks
Tip Creating tasks from scratch
Tip Tip
Creating tasks from Outlook items
Tip See Also Set Up Tip Important Tip Troubleshooting Tip Tip Tip Tip Keyboard Shortcut Tip Clean Up
Updating tasks
Set Up Clean Up
Removing tasks and flagged items from task lists Managing task assignments
Tasks you assign to others
Tip See Also Tip
Tasks other people assign to you
Keyboard Shortcut Set Up Clean Up
Displaying different views of tasks
Tip See Also Tip See Also Set Up Tip Clean Up Tip Tip
Key points Part II. Content management Chapter 7. Organize your Inbox
Practice Files
Working with Conversation view
Tip Viewing conversations Conversation view settings
Tip
Managing conversations
Keyboard Shortcut Tip See Also
Arranging messages in different ways
See Also Set Up Tip Clean Up Keyboard Shortcuts
Organizing items by using color categories
Tip Tip Tip Set Up Tip Keyboard Shortcut Tip Clean Up Tip
Organizing messages in folders
Tip See Also Set Up Keyboard Shortcut Troubleshooting Tip Tip Clean Up
Managing messages by using Quick Steps
Tip Troubleshooting Tip Set Up Clean Up
Quickly locating messages
Tip Keyboard Shortcut Keyboard Shortcut Set Up Keyboard Shortcut Keyboard Shortcut Keyboard Shortcut Clean Up
Printing messages
Important Set Up Tip Clean Up
Key points Chapter 8. Manage your calendar
Practice Files
Defining your available time
See Also Set Up Troubleshooting Troubleshooting Clean Up
Configuring time zones
Tip
Working with multiple calendars
See Also Displaying a co-worker’s calendar
See Also
Connecting to Internet calendars
Set Up Tip Tip Keyboard Shortcut Tip Clean Up
Sharing calendar information
Sharing calendars with co-workers
Tip
Sharing calendar information outside of your organization
Set Up Tip Clean Up
Printing a calendar
Set Up Important Tip See Also Tip Clean Up
Key points Chapter 9. Manage contact records
Practice Files
Creating address books
Tip Tip Set Up Tip Tip Tip Clean Up
Importing and exporting contact records
Tip Set Up Tip Tip Tip Clean Up Tip
Creating contact groups
Set Up Tip Tip Tip Tip Clean Up
Quickly locating contact information
Set Up Keyboard Shortcut Troubleshooting Tip Tip Clean Up Tip
Personalizing electronic business cards
See Also Set Up Tip Tip Clean Up
Key points Chapter 10. Enhance message content
Practice Files
Personalizing the appearance of message text
Configuring message text formatting preferences
Tip Tip Tip See Also
Manually formatting message text
Tip
Configuring message signature preferences
See Also Tip Tip Set Up Tip Tip Tip Tip Clean Up Tip
Inserting and modifying images
See Also Inserting pictures
Tip Tip
Inserting shapes Inserting screen images
Tip Tip Set Up See Also Troubleshooting Tip Keyboard Shortcuts Tip Tip Tip Tip Clean Up
Creating and formatting business graphics
Tip Tip Set Up Tip Tip Tip Tip Clean Up
Changing message settings and delivery options
Tip See Also
Key points Part III. Program management Chapter 11. Customize Outlook
Practice Files
Personalizing the Outlook program window
Set Up Tip Clean Up Tip Troubleshooting
Configuring Office and Outlook options
Tip Configuring Mail module options
Compose messages See Also Outlook panes See Also Message arrival See Also Conversation Clean Up See Also Replies and forwards See Also Save messages See Also Send messages See Also MailTips Tip Tracking Tip Message format Other
Configuring Calendar module options
See Also See Also See Also
Configuring People module options
See Also
Configuring Tasks module options
See Also
Configuring search options
Troubleshooting See Also
Configuring language options Configuring advanced options
Tip See Also See Also
Customizing the Quick Access Toolbar
Tip Tip Tip Set Up Tip Tip Tip Clean Up
Customizing the ribbon
See Also Important Set Up Clean Up
Managing add-ins
Important Tip Tip
Key points Chapter 12. Manage email settings
Practice Files
Creating and managing Quick Steps
See Also Set Up Tip Clean Up
Creating rules to process messages
See Also Set Up Tip Tip Troubleshooting Clean Up
Blocking unwanted messages
Working with junk email messages
See Also Tip
Configuring junk email options
Tip
Increasing email security
Digital signatures
Obtaining a digital ID Tip Tip Digitally signing messages Troubleshooting
Encryption
Tip
Plain text messages Information Rights Management
Important
Blocking external content
Key points Chapter 13. Work remotely
Practice Files
Working with Outlook items while offline
Choosing to work offline
Tip
Using public folders Setting Cached Exchange Mode options Managing an offline address book
Keyboard Shortcut Tip Tip Tip Tip
Managing download options for slow connections Automatically replying to messages
See Also Set Up Important Tip Tip See Also Clean Up
Working with SharePoint site content
Working offline with document library content
Tip Tip
Importing SharePoint contact lists Connecting to a SharePoint calendar
Key points Appendix A. Glossary Appendix B. Keyboard shortcuts
Tip
Outlook 2013 keyboard shortcuts
Create Outlook items or files Navigate in Outlook Use the Outlook Backstage view
Tip
Locate Outlook items Manage Outlook items Manage and format item content
Tip
Work with the Mail module and email messages Work with the Calendar module and calendar items
Navigate in the Date Navigator Navigate in Day view Navigate in Week view Navigate in Month view
Work with the People module and contact records
Work in the Electronic Business Cards dialog box Work in Business Cards view or Address Cards view Move between fields in an open card and characters in a field Tip
Work with the Tasks module and tasks
Work in the Timeline view when an item is selected Work in the Timeline view when a group is selected Work in the Timeline view when a unit of time on the time scale for days is selected
Send and receive information Use development tools
Office 2013 keyboard shortcuts
Display and use windows Use dialog boxes
Use edit boxes within dialog boxes Tip Use the Save As dialog box
Undo and redo actions Navigate the ribbon Move around in text or cells Move around in and work in tables Access and use panes and galleries Access and use available actions Find and replace content (when editing) Use the Help window
Appendix C. About the authors Joan Lambert Joyce Cox The team Online Training Solutions, Inc. (OTSI) Index
A note on the digital index A B C D E F G H I J K L M N O P Q R S T U V W Z
About the Authors Special Upgrade Offer Microsoft® Outlook® 2013: Step by Step
Joan Lambert Joyce Cox
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