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Imperial Library
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Index
Cover
Title Page
Copyright
Dedication
Epigraph
Contents
Acknowledgments
Mail Call
Part One: Business Letters
1: The Nuts and Bolts of Letter-Writing
2: The Look of the Letter
3: Examples of Business Letters
Part Two: Personal Letters
4: The Joy of Personal Letters
5: Examples of Personal Letters
Part Three: Email
6: Avoiding Email Anarchy
7: Writing an Effective Email Message
Appendix
Abbreviations
Forms of Address
Internet Domain Names
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