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Index
Title Page
Copyright Page
Dedication
Acknowledgements
Foreword
PREFACE
CHAPTER 1 - WHAT’S THE PURPOSE OF YOUR BUSINESS?
WHAT DO YOU THINK IS THE PURPOSE OF YOUR BUSINESS?
SO WHAT IS THE PURPOSE OF YOUR BUSINESS?
THE FOUND MONEY SYSTEM CAN HELP
FIVE KEYS TO SUCCESS WITH THE FOUND MONEY SYSTEM
CHAPTER 2 - WHEN DOES YOUR BUSINESS MAKE MONEY?
A NASTY URBAN LEGEND
HOW DOESN’T YOUR BUSINESS MAKE MONEY?
HOW DOES YOUR BUSINESS MAKE MONEY?
TRIPLE OVERLAP—THE KEY TO A MONEYMAKING BUSINESS
WATCH OUT FOR THE DANGER ZONES
CHAPTER 3 - MAKING MONEY: NET PROFIT
NET PROFIT
WHAT IS NET PROFIT?
CONTROLLING THE PROCESS OF NET PROFIT
CHAPTER 4 - MAKING MONEY: RETURN ON INVESTMENT
BREAKING IT DOWN
EATING SOUP WITH A FORK
BACK TO SCHOOL
THE BUSINESS DEATH SPIRAL
THE DEATH SPIRAL IN ACTION
DEFEATING THE DEATH SPIRAL
CHAPTER 5 - MAKING MONEY: POSITIVE CASH FLOW
WHAT IS CASH FLOW?
WHAT CASH FLOW IS NOT
YOUR GROWTH LIMITER
CHAPTER 6 - ISYOUR BUSINESS MAKING YOU MONEY?
WHERE ARE YOU NOW?
IS YOUR BUSINESS MAKING MONEY?
CHAPTER 7 - WHICH PRODUCTS MAKE YOU MONEY? (And Which Ones Don’t?)
GROSS MARGIN—IT’S CRITICAL!
A SURPRISE FOR ME
THE UGLY DUCKLING OF A SUCCESSFUL BUSINESS
GROSS MARGIN—WHAT IS IT?
GROSS MARGIN VERSUS GROSS PROFIT
GROSS MARGIN ANALYSIS
PUTTING THE TRIPLE OVERLAP TOGETHER
CHAPTER 8 - GROSS MARGIN MATH
CALCULATING GROSS MARGIN
CHAPTER 9 - WHICH CUSTOMERS MAKE YOU MONEY? (And Which Ones Don’t?)
MONEYMAKING CUSTOMERS
CUSTOMER GROSS PROFIT
CUSTOMER ROI
CUSTOMER CASH FLOW
CCM’S COOL, BUT CAN IT MAKE YOU MONEY?
CHAPTER 10 - YOUR CUSTOMER PROFITABILITY MAP
YOUR VERY OWN DRAWBRIDGE
YOUR CUSTOMER PROFITABILITY MAP
RESONANCE SCORE
BACK TO THE CUSTOMER PROFITABILITY PLOT
GUARD YOUR DRAWBRIDGE
CUSTOMER PROFITABILITY MAP TACTICS AND ACTIONS
CREATING YOUR OWN CUSTOMER PROFITABILITY MAP
ANALYZING YOUR CUSTOMER PROFITABILITY MAP
ROLL UP YOUR SLEEVES
CHAPTER 11 - FOUND MONEY MATH (It’s Fun—Really)
RUSSIAN ROULETTE FOR YOUR BUSINESS
THE GROSS PROFIT FORMULA, REVISITED
THE FOUND MONEY GROSS PROFIT FORMULA IN ACTION
THE WIZARD OF (PROFIT) OZ
IT’S ALL ABOUT LEVERAGE
COST/VOLUME/PROFIT ANALYSIS
CVPA AS YOUR BUSINESS ROADMAP
GETTING THERE FROM HERE
CHAPTER 12 - YOUR PRICING BOOTCAMP
SOME THOUGHT-PROVOKING QUESTIONS
YOUR FOUND MONEY REPLACEMENT FACTOR
STEP TOWARD YOUR FEAR OF PRICING
YOUR FOUND MONEY PRICE CUT FACTOR
PRICE DOESN’T REALLY MATTER AT ALL!
YOUR PRICE STRATEGY
CHAPTER 13 - THE END OF THE LINE . . . AND JUST THE BEGINNING
ABOUT THE AUTHOR
INDEX
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