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Index
Dedication & Copyright
Table of Contents
Introduction
Motivations
About the Power Corners
Power Corner: John Hartman
1. The Wonderful World of Power Marketing
What is Power Marketing
The Power Marketing Self Test
Power Corner: Michael Redford
2. Developing Your Marketing Strategy
Taking It All in Stride
Know Yourself and Your Priorities
Know Your Clients and Their Priorities
Recharge Your Personal Batteries
Be Objective in Analyzing Your Business
Making Progress
Understanding Your Customers
Measuring the Competition
Identifying Your Hook
Establish a Personal Connection
Stand Out From the Crowd
Establish Program Goals and Objectives
Power Corner: Don MacGregor
3. Positioning for Profit
What is Positioning
Finding Your Niche
4. The Ten Categories of Power Marketing
1. Literature
Quality
Content
2. Curb Appeal
3. The World Wide Web
4. Advertising
5. Pricing
6. Press Releases
7. Time
8. Referral Network
Other Professionals
Past and Present Clients
9. Database/Direct-Mail Marketing
10. Phone
Understand the Costs
Your Voice Mail
Answering the Phone
Final Thoughts
Power Corner: Charles Lewis
5. Creating Value—Real or Perceived
Defining Value
Loss Leaders
Luxury Appeal
Higher Valuation
Enhancing Perceived Value
Power Corner: Rick and Deborah Ferro
6. Image is Everything
An Easy Choice
Prepare to Be Judged
Don’t Overlook Simple Solutions
Don’t Become Paralyzed By a Fear of Mistakes
The Five Biggest Mistakes Photographers Make
1. Failure to Have a Well-Thought-Out Marketing Plan
2. Failure to Have a Clearly Defined Hook or Message
3. Failure to Have Professional-Looking Marketing Pieces
4. Failure to Project Your Sales and Goals into the Future
5. Failure to Price Your Packages to Allow for Costs, Overhead, and the Four-Letter Word: Profit
Target Your Efforts
The Five-Second Image Challenge
Step 1: The Image Inventory
Step 2: The Physical Inventory
Step 3: The Marketing Inventory
Power Corner: Jeff and Kathleen Hawkins
7. Special Report! Mitche’s Twelve-Step Marketing Program
1. Make a List of Goals
2. Set Aside Brainstorming Time
3. Take the Five-Second Image Challenge
4. Distribute Promotional Pieces
5. Track Your Results
6. Emphasize Add-On Sales
7. Do Some Networking
8. Contact Your Existing Clients
9. Meet Local Vendors
10. Laugh
11. Promote Your Web Site
12. Send Out a Press Release
Power Corner: Skip Cohen
8. The Next Step: Selling
Marketing? Selling? What’s the Difference?
Selling Makes the World Go ‘Round
Buying is Based on Benefits
An Emotional Process
Start with the Right Atmosphere
Why Should Customers Choose You?
The Power Selling Self Test
The Secret is You
Shared Traits
Free Association Exercise
Another Big Secret Revealed
Power Corner: Bambi Cantrell
9. The Sales Process
Mmm
The Five-Step Process
Step 1: The Pre-Sell
Step 2: The Initial Contact
On the Phone
Questions About Pricing
Additional Tips
The Ping-Pong Exercise
Step 3: The Session
First Impressions
Be the Best Version of Yourself
Greeting Your Client
The Walk-Around
The Planning Session
The Session
The Wrap-Up
Scheduling the Viewing Session
Step 4: The Sales and Ordering Session
Designing the Sales Area
When the Customer Arrives
The Importance of Digital Projection
The Slide Show
The Selection Process
Introduce Additional Products
Final Selections
Suggestive Selling
Finally, Select the Wall Portrait
Step 5: The Follow-Up
Power Corner: Tim and Beverly Walden
10. Other Factors in Making the Sale
Features and Benefits
Eliminating Risk
Overcoming Objections and Closing
An Ounce of Prevention
Track Objections and Plan Responses
More on Phone Skills
Overcoming Some Common Objections
Additional Closing Techniques
The Feel, Felt, Found Close
The Boomerang Close
The Minor Point/Alternate Choice Close
The McAddon Close
Creating Raving Testimonials
Conversion
Power Corner: Doug Box
11. Mitche’s Power Selling Tips
Study Advertising Trends
Educate Yourself and Implement New Ideas
Invest in a Top-Shelf Business Card
Hang Around Successful People
Have Some Fun
Get Some Perspective
Rearrange Your Office
Embody Success
Study the Big Boys
Invest in the Best Packaging
Have a Complete System
Practice Talking About Benefits
Don’t Stop Learning
Learn to Say No
Make a Top-Ten List
Regard Your Business as an Art
Manage Your Time
12. Power Pricing
What Determines an Acceptable Price?
The Power Pricing Self Test
Addressing Pricing Issues
Three Methods of Pricing
Overhead (or Cost-Based) Pricing
Competitive-Based Pricing
Lifestyle (or Demand-Based) Pricing
What’s Best
Power Corner: Michael Warshall
13. The Myths and Realities of Pricing
Myth #1: People Buy Because of Price
Myth #2: Lower is Better
Myth #3: Price is What Matters
Factors That Really Do Effect Pricing
Building an Effective Price List
Research Other Photographers in Your Market
Find the Best Paper Money Can Buy
Keep Your À La Carte Pricing High
Feature a “Most Popular” and a “Best Value” Collection
Have Whopper Package on Every Price List
Discount Your Session Fees, Never Your Prices
Close the Gap with Your Pricing
Eliminate the Second Print Discounts
Pricing Strategies
Special Offers
Power Corner: Bill Hurter
14. Designing Irresistible Packages
Adding Benefits
The Whopper Package
Take-Away Selling
The Smallest Package
Added Value in Your Presentation
How Many Packages Should I Offer?
Stand Out from the Crowd
Conclusion
Contributors
Index
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