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Index
Dedication & Copyright Table of Contents Introduction Motivations About the Power Corners Power Corner: John Hartman 1. The Wonderful World of Power Marketing
What is Power Marketing The Power Marketing Self Test
Power Corner: Michael Redford 2. Developing Your Marketing Strategy
Taking It All in Stride Know Yourself and Your Priorities Know Your Clients and Their Priorities Recharge Your Personal Batteries Be Objective in Analyzing Your Business Making Progress
Understanding Your Customers Measuring the Competition Identifying Your Hook
Establish a Personal Connection Stand Out From the Crowd Establish Program Goals and Objectives
Power Corner: Don MacGregor 3. Positioning for Profit
What is Positioning Finding Your Niche
4. The Ten Categories of Power Marketing
1. Literature
Quality Content
2. Curb Appeal 3. The World Wide Web 4. Advertising 5. Pricing 6. Press Releases 7. Time 8. Referral Network
Other Professionals Past and Present Clients
9. Database/Direct-Mail Marketing 10. Phone
Understand the Costs Your Voice Mail Answering the Phone
Final Thoughts
Power Corner: Charles Lewis 5. Creating Value—Real or Perceived
Defining Value
Loss Leaders Luxury Appeal Higher Valuation
Enhancing Perceived Value
Power Corner: Rick and Deborah Ferro 6. Image is Everything
An Easy Choice Prepare to Be Judged Don’t Overlook Simple Solutions Don’t Become Paralyzed By a Fear of Mistakes The Five Biggest Mistakes Photographers Make
1. Failure to Have a Well-Thought-Out Marketing Plan 2. Failure to Have a Clearly Defined Hook or Message 3. Failure to Have Professional-Looking Marketing Pieces 4. Failure to Project Your Sales and Goals into the Future 5. Failure to Price Your Packages to Allow for Costs, Overhead, and the Four-Letter Word: Profit
Target Your Efforts The Five-Second Image Challenge
Step 1: The Image Inventory Step 2: The Physical Inventory Step 3: The Marketing Inventory
Power Corner: Jeff and Kathleen Hawkins 7. Special Report! Mitche’s Twelve-Step Marketing Program
1. Make a List of Goals 2. Set Aside Brainstorming Time 3. Take the Five-Second Image Challenge 4. Distribute Promotional Pieces 5. Track Your Results 6. Emphasize Add-On Sales 7. Do Some Networking 8. Contact Your Existing Clients 9. Meet Local Vendors 10. Laugh 11. Promote Your Web Site 12. Send Out a Press Release
Power Corner: Skip Cohen 8. The Next Step: Selling
Marketing? Selling? What’s the Difference? Selling Makes the World Go ‘Round Buying is Based on Benefits An Emotional Process Start with the Right Atmosphere Why Should Customers Choose You? The Power Selling Self Test The Secret is You Shared Traits Free Association Exercise Another Big Secret Revealed Power Corner: Bambi Cantrell
9. The Sales Process
Mmm The Five-Step Process Step 1: The Pre-Sell Step 2: The Initial Contact
On the Phone Questions About Pricing Additional Tips The Ping-Pong Exercise
Step 3: The Session
First Impressions Be the Best Version of Yourself Greeting Your Client The Walk-Around The Planning Session The Session The Wrap-Up Scheduling the Viewing Session
Step 4: The Sales and Ordering Session
Designing the Sales Area When the Customer Arrives The Importance of Digital Projection The Slide Show The Selection Process Introduce Additional Products Final Selections Suggestive Selling Finally, Select the Wall Portrait
Step 5: The Follow-Up
Power Corner: Tim and Beverly Walden 10. Other Factors in Making the Sale
Features and Benefits Eliminating Risk Overcoming Objections and Closing
An Ounce of Prevention Track Objections and Plan Responses More on Phone Skills Overcoming Some Common Objections
Additional Closing Techniques
The Feel, Felt, Found Close The Boomerang Close The Minor Point/Alternate Choice Close The McAddon Close
Creating Raving Testimonials Conversion
Power Corner: Doug Box 11. Mitche’s Power Selling Tips
Study Advertising Trends Educate Yourself and Implement New Ideas Invest in a Top-Shelf Business Card Hang Around Successful People Have Some Fun Get Some Perspective Rearrange Your Office Embody Success Study the Big Boys Invest in the Best Packaging Have a Complete System Practice Talking About Benefits Don’t Stop Learning Learn to Say No Make a Top-Ten List Regard Your Business as an Art Manage Your Time
12. Power Pricing
What Determines an Acceptable Price? The Power Pricing Self Test Addressing Pricing Issues Three Methods of Pricing
Overhead (or Cost-Based) Pricing Competitive-Based Pricing Lifestyle (or Demand-Based) Pricing
What’s Best
Power Corner: Michael Warshall 13. The Myths and Realities of Pricing
Myth #1: People Buy Because of Price Myth #2: Lower is Better Myth #3: Price is What Matters Factors That Really Do Effect Pricing Building an Effective Price List
Research Other Photographers in Your Market Find the Best Paper Money Can Buy Keep Your À La Carte Pricing High Feature a “Most Popular” and a “Best Value” Collection Have Whopper Package on Every Price List Discount Your Session Fees, Never Your Prices Close the Gap with Your Pricing Eliminate the Second Print Discounts
Pricing Strategies Special Offers
Power Corner: Bill Hurter 14. Designing Irresistible Packages
Adding Benefits The Whopper Package Take-Away Selling The Smallest Package Added Value in Your Presentation How Many Packages Should I Offer? Stand Out from the Crowd
Conclusion Contributors Index
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