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Index
Cover Page
Title Page
Copyright Page
Introduction
Overview
STEP ONE PICK THE RIGHT BUSINESS TO WORK FOR
CHAPTER 1: How to Find the Kind of Business That Offers the Greatest Career Opportunities
CHAPTER 2: Three Quick Tests for Identifying the Best Company to Work For
STEP TWO DELEGATE
CHAPTER 3: Rules for Delegating Authority
STEP THREE FIND THE RIGHT MANAGER FOR THE JOB
CHAPTER 4: Where Warren Starts His Search for the Right Manager
CHAPTER 5: Victor or Victim? Warren’s Secret for Picking a Leader Out of the Pack
CHAPTER 6: Work at a Job You Love
CHAPTER 7: Put a Winning Sales Team Together
CHAPTER 8: Obsession
CHAPTER 9: The Power of Honesty
CHAPTER 10: Manage Costs
CHAPTER 11: Have an Eye for the Long Term
CHAPTER 12: How to Determine Salaries
STEP FOUR MOTIVATE YOUR WORKFORCE
CHAPTER 13: Make a Good First Impression
CHAPTER 14: The Power of Praise
CHAPTER 15: The Power Reputation
CHAPTER 16: The Dangers of Criticism
CHAPTER 17: How to Win an Argument
CHAPTER 18: Speak to the Other Person’s Wants and Needs
CHAPTER 19: Encourage Others to Come Up with the Right Idea
CHAPTER 20: Everyone Makes Mistakes—Admit It!
STEP FIVE MANAGERIAL PITFALLS, CHALLENGES, AND LEARNING OPPORTUNITIES
CHAPTER 21: The Hidden Dangers of Making a Living on Borrowed Money
CHAPTER 22: Do Good Ideas Always Bear Fruit?
CHAPTER 23: How to Handle Employees Who Break the Law
CHAPTER 24: Dealing with Your Mistakes
CHAPTER 25: Sycophants—Are They an Asset or a Liability?
CHAPTER 26: Learn from Missed Opportunities
CHAPTER 27: Bank On the Tried and True
CHAPTER 28: Move Up in Life
CHAPTER 29: Manage “You” for Inflation
CHAPTER 30: Managing Personal Borrowing
In Closing
Select Glossary of Terms and Companies
Acknowledgments
Index
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