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Index
Author’s Note
Prologue
SECTION I. EARLY YEARS
1. Building Self-Confidence
2. Getting Out of the Pile
3. Blowing the Roof Off
4. Flying Below the Radar
5. Getting Closer to the Big Leagues
6. Swimming in a Bigger Pond
SECTION II. BUILDING A PHILOSOPHY
7. Dealing with Reality and "Superficial Congeniality"
8. The Vision Thing
9. The Neutron Years
10. The RCA Deal
11. The People Factory
12. Remaking Crotonville to Remake GE
13. Boundaryless: Taking Ideas to the Bottom Line
14. Deep Dives
SECTION III. UPS AND DOWNS
15. Too Full of Myself
16. GE Capital: The Growth Engine
17. Mixing NBC with Light Bulbs
18. When to Fight, When to Fold
SECTION IV. GAME CHANGERS
19. Globalization
20. Growing Services
21. Six Sigma and Beyond
22. E-Business
SECTION V. LOOKING BACK, LOOKING FORWARD
23. "Go Home, Mr. Welch"
24. What This CEO Thing Is All About
25. A Short Reflection on Golf
26. "New Guy"
Epilogue
Acknowledgments
Afterword
Appendixes
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