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Index
Cover
Dedication
Title page
Copyright page
Abbreviations
Acknowledgements
1: Neoliberalism and the Problem of Knowledge
Markets, Knowledge and Public Services
Knowledge and Markets
Market Incentives to Dishonesty
The Corporate Corruption of Markets and Knowledge
Knowledge and the Restricted Self
Plan of the Book
2: Knowledge and the Problem of Capitalism
The Conflict between Financial and Other Expertise
The Incentive to Withhold Information from Customers
The Incentive to Distort and Corrupt Knowledge
Control Over the Generation and Dissemination of Knowledge
Privatization of the Public Good of Knowledge
Conclusions
3: The Corrosion of the Public-Service Ethos
Targets and the Assessment of Public-Service Performance
The Imposition of Market Values on Public Life
The Priority of Speed
Conclusions
4: Knowledge for Citizens, Customers or Objects?
The New Economy of Outsourcing
Professional Knowledge in the Outsourced Economy
Up- and Down-Market Customers
Conclusions
5: Citizens, Customers, Politicians, Professionals and Moneymen
Citizens, Customers and Objects
Politicians, Professionals and Moneymen
Conclusions
References
Chapter 1 Neoliberalism and the Problem of Knowledge
Chapter 2 Knowledge and the Problem of Capitalism
Chapter 3 The Corrosion of the Public-Service Ethos
Chapter 4 Knowledge for Citizens, Customers or Objects?
Chapter 5 Citizens, Customers, Politicians, Professionals and Moneymen
Index
End User License Agreement
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