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Index
Cover Title Page Copyright Table of Contents Figures, Tables, and Exhibits Figures Tables Exhibits The Contributors The Editor Introduction to the Fourth Edition
Intended Audience Overview of the Contents Acknowledgments
Part One: The Context and Institutional Setting of the Nonprofit Sector
Chapter 1: Historical Perspectives on Nonprofit Organizations in the United States
Associations in Early America Voluntary Associations in the New Republic, 1780–1830 Nation Building, 1860–1920 New Charitable Vehicles, 1890–1930 Big Government, the Nonprofit Sector, and the Transformation of Public Life, 1930–1980 The Conservative Revolution and the Nonprofit Sector, 1980–2000 The New Century and the Transformation of Philanthropy The Nonprofit Sector and the Global Challenge Conclusion Notes References
Chapter 2: The Legal Framework of the Nonprofit Sector in the United States
Nonprofit Organizations Tax-Exempt Organizations Categories of Tax-Exempt Organizations Tax-Exempt Organizations Law Basics Public Charities and Private Foundations Governance Developments in Nonprofit Governance Unrelated Business Rules Subsidiaries Joint Ventures Other Aspects of Law of Exempt Organizations Organization of IRS Reference Resources
Chapter 3: The Changing Context of Nonprofit Management in the United States
Introduction The Nonprofit Sector in America Big Questions for Nonprofit Leaders Challenges and Opportunities for the Future Conclusion Note References
Chapter 4: The Many Faces of Nonprofit Accountability
Accountability to Whom? Accountability for What? Accountability How? Discussion and Implications Conclusions Notes References
Part Two: Leading and Governing Nonprofit Organizations
Chapter 5: Leadership, Governance, and the Work of the Board
The Legal Dimensions of Board Work The Legal Responsibilities of the Individual Board Member Governance, Strategy, and the Work of the Board The Work of Individual Board Members Characteristics of Typical Nonprofit Boards Building Board Capacity to Serve The Board Builder's Challenge: Taking the Long-Term Developmental Perspective Conclusion Notes References
Chapter 6: Executive Leadership
Executive Centrality Board-Centered Leadership Skills of Chief Executives Leadership Across the Boundaries: Impact in the External World Using the Political Frame Summary References
Chapter 7: Ethical Nonprofit Management: Core Values and Key Practices
Chapter Overview What Are “Ethics”? Professional Ethics Misunderstanding Professional Ethics Core Values for the Voluntary Sector Ethical Management in Ethical Organizations From Ideals to Operative Values Creating and Maintaining a Culture of Integrity Summary References
Chapter 8: Strategic Management
Nonprofit Strategic Management Cycle Service and Resource Opportunities Delivery Systems and Capabilities Performance and Control Conclusion References
Chapter 9: Strategic Planning and the Strategy Change Cycle
A Ten-Step Strategic Planning Process Tailoring the Process to Specific Circumstances Roles for Planners, Decision Makers, Implementers, and Citizens Summary References
Chapter 10: Understanding Nonprofit Effectiveness
Theoretical Perspectives on Nonprofit Organizational Effectiveness Key Insights on Organizational Effectiveness Type of Organization Makes a Difference Differentiating Program, Organization, and Network Effectiveness Implications Conclusion References
Part Three: Managing Nonprofit Operations
Chapter 11: Social Entrepreneurship and Social Innovation
Social Entrepreneurship Is Responding to the “New Realities” What Is Social Entrepreneurship? Toward a Shared Theory of Social Entrepreneurship The Process of Social Entrepreneurship: Creating Worthy Opportunities Strengthening the “Ecosystem” of Social Entrepreneurship Finding Key Leverage Points in the Ecosystem Conclusion Notes References
Chapter 12: Social Enterprise and Nonprofit Ventures
Culture and the Context of Social Enterprise Who Should Establish a Social Enterprise? Access to Knowledge and Expertise About Social Enterprise Structure Options for Social Enterprises Other Enterprise Options Enterprise Planning Moving Forward References
Chapter 13: Marketing for Nonprofit Organizations
Key Concepts in Nonprofit Marketing A Strategic Approach to Marketing The Role of Data Analysis in Decision Making Segmentation and Target Marketing Competition, Positioning, and Branding Managing the Marketing Mix Product Marketing in the Nonprofit Sector Summary References
Chapter 14: Advocacy, Lobbying, and Social Change
The Role of Nonprofits in the Public Dialogue What Constitutes Advocacy? Building and Contributing to Social Change Movements Nonprofit Activism and the Law Nonprofit Nonpartisan Election Activities and the Law Build Advocacy Capacity Framework for Advocacy: A Pragmatic Approach to Advocacy and Lobbying Primary Advocacy Actions: Direct Lobbying, Grassroots Organizing, and Media Advocacy Evaluating Public Policy Advocacy, Lobbying, and Civic Engagement Advancing Advocacy as a Field Note References
Chapter 15: Value Creation Through Collaboration
The Value Creation Spectrum Collaborative Value Mindset Collaboration Stages Collaborative Value Creation Processes Collaborative Value Outcomes Smart Collaborative Value Creation Practices Conclusion Note References Reference Resources
Chapter 16: Outcome Assessment and Program Evaluation
Planning the Process for Outcome Assessment Defining Program Goals Measuring Goals Data Collection, Analysis, and Reporting Two Approaches to Program Evaluation Who Does the Evaluation? Determining the Purpose of the Evaluation Process Evaluation Data Development, Report Writing, and Follow-Up Summary References
Part Four: Developing and Managing Nonprofit Financial Resources
Chapter 17: Financial Leadership in Nonprofit Organizations
Organizational Culture, Systems, and Skills to Support Financial Leadership Leading with a Long-Term Wealth Frame A Dynamic Modestly Profitable Program Portfolio From Planning to Deciding Conclusion References
Chapter 18: Philanthropy and Fundraising: The Comprehensive Development Program
The Philanthropic Environment and Context The Total Development Program Stewardship and Accountability Organizational Issues Impacting Fundraising Conclusion Note References
Chapter 19: Nonprofit Finance: Developing Nonprofit Resources
Sources of Nonprofit Income Economic Concepts Underlying Nonprofit Finance The Role of Different Forms of Nonprofit Income Portfolio Issues Conclusion References
Chapter 20: Managing the Challenges of Government Contracts
Background A Restructured Contracting Relationship Contracting as a Regime Strategic Management in an Era of Impact, Competition, and Accountability Innovation and Reform in Contracting Conclusion References
Chapter 21: Tools and Techniques of Nonprofit Financial Management
How to Avoid a Cash Shortage How to Prepare a Budget How to Use a Budget to Manage How to Achieve Long-Run Success How Boards Should Oversee Finances Conclusion Reference Resources Notes References
Part Five: Leading and Managing People in Nonprofits
Chapter 22: Effective Human Resource Management: Nonprofit Staffing for the Future
Why Emphasize Recruitment and Retention? Human Resources Is a System, Not a Set of Tasks If You Build It, They Will Come (and Stay) First Things First: Make It Legal Putting It All Together: The Processes of Human Resources Retention Through Motivation Discharge, Layoffs, and Voluntary Turnover Make or Buy? Outsourcing Human Resources Summary: Effective Human Resource Practice References
Chapter 23: Compensation: Total Rewards Programs in Nonprofit Organizations
Total Rewards: Integral to Organizational Strategy Traditional Base Compensation Principles Incentive Pay in Nonprofits Executive Pay in Nonprofits Benefits Justifying Reward Costs to Directors Conclusion References
Chapter 24: Designing and Managing Volunteer Programs
Establishing the Rationale for Volunteer Involvement Involving Paid Staff in Volunteer Program Design Integrating the Volunteer Program into the Organization Creating Positions of Program Leadership Preparing Job Descriptions for Volunteer Positions Meeting the Needs of Volunteers Recruiting and Retaining Volunteers Managing Volunteers Evaluating and Recognizing Volunteer Effort Summary and Conclusion References
Conclusion: The Future of Nonprofit Leadership and Management
The Successful Nonprofit Leader and Manager of the Future Does Nonprofit Management Differ from For-Profit Management? Conclusion References
Name Index Subject Index End User License Agreement
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