The Enterprise Cloud by Bond, James -- Read -- Imperial Library of Trantor

Index

Foreword Preface

What Is Included in This Book How to Read This Book Who Should Read This Book Conventions Used in This Book

Citing This Book Safari® Books Online How to Contact Us

1. Planning and Architecture

Transitioning from Traditional IT

A Revolutionary Shift?

The Evolution of Cloud Computing

Starting From Mainframe Centralized Compute Distributed Computing The Move to Consolidated Computing Transitioning to a Cloud Environment

Definitions of Cloud Computing and “As a Service”

Definition of the Cloud Characteristics of a Cloud Where Cloud Characteristics Meet Traditional IT Goals

Cloud Deployment Models Analysis and Comparison of Cloud Deployment Models

Public Cloud Private Cloud Public and Private Models Compared Hybrid Cloud Community Cloud

Cloud Service Models

IaaS

Architecture of IaaS

PaaS SaaS

Other Cloud Service Subcategories

Workplace as a Service Application Publishing Development and Test as a Service Storage as a Service Backup as a Service Other “As a Service” Offerings

Planning and Architecture Best Practices

Planning for Cloud Cloud Deployment Models Development and Testing Workplace as a Service, Remote Desktops, and Application Publishing

2. Operational Transformation

Transforming Managed Services Beginning the Cloud Transition Virtualization

Server Virtualization Hypervisor Virtualization Types VM Templates Network Interface Virtualization Storage Virtualization

Automation Providing Customers Transparency to the Cloud

Cloud Provider Management Tools and Customer Visibility Multiple Tenants/Customers

Shared customer management

Accessing Cloud Services

Application Performance Cloud Compute VMs Workplace as a Service Software as a Service

Data Sovereignty and On-Shore Support Operations The Information Technology Infrastructure Library (ITIL) and Operational Process Changes

Request Management Incident Management Change Management Configuration Management IT Asset Management Service Desk Function Service-Level Management Availability Management Capacity Management IT Service Continuity Financial Management Security Management Technical Support

Using Existing Operational Staff

Staffing expectations for the Public Cloud Staffing expectations for the Private Cloud

Transforming legacy skillsets and team silos

Operational Transformation Best Practices

Transitioning to the Cloud Automation of Everything Security Preapprovals Continuous Monitoring Synthetic Transaction Monitoring Capacity Management Legacy Migration and System-Lifecycles Patching and Upgrades Backup and Recovery Disaster Recovery and Redundancy Virtualization Change Control

3. Deploying Your Cloud

Deciding Whether to Consume or Build

Consumption Build Cloud Deployment Models

Cloud Infrastructure

Datacenters Network Infrastructure Internet Services Internal Network Compute Infrastructure Storage Systems

Anatomy of a SAN

Backup and Recovery Systems

Backing up VMs

Software Systems Cloud Management System Redundancy, Availability, Continuity, and Disaster Recovery

Managing Scope, Releases, and Customer Expectations

Scope Creep Release Management and Customer Expectation Management

Deployment Best Practices

Consume versus Build Cloud Models Datacenter Infrastructure Cloud Infrastructure and Hardware SANs Cloud Management Platform Scope and Release Management Using Existing Staff Security

4. Application Transformation

Evolving Your Applications for the Cloud Application Categories Application Characteristics The New Approach to Application Development and Delivery

Continuous Application Development and Delivery

Application Transformation Methodology

Application Modernization Strategies Operational Considerations for Applications

Application monitoring Service levels Federated authentication Scalability Application performance and benchmarking Network bandwidth

Application Assessment Application Transformation Best Practices

Legacy Application Assessment Application Modernization Techniques Consider Cloud Architectures for New Applications Operational Considerations Replace Components and Legacy Licensing Agreements

5. Billing and Procurement

Capital Versus Operational Expenses Concerns with “Build It and They Will Come” Online Ordering and Approval Workflow

Service Catalog Approval Workflow Subscription Management

Financial Tracking and Billing

Metered versus Allocated Resources Billing Reports Draw-Down Accounts Implementing Grace Periods and Service Shutdowns Cloud Billing versus Accounting and Invoicing systems

Legal and Contract Agreements Licensing The Current Cloud Industry: A Summary of the Leading Providers and Integrators

Amazon Web Services Google Microsoft Rackspace IBM Hewlett-Packard Systems integrators Service aggregators

Billing and Procurement Best Practices

Capital versus Operating Expenses Build It and They Will Come Online Ordering Procurement Process for Ordering Cloud Services Approval Workflow Fixed and Variable Pricing Automatic Elasticity or Scaling Cloud Billing versus Accounting Systems Detailed Cloud Service Cost Models Legal and Service Agreements

6. Cloud Security

Cloud Security Planning and Design

Planning Governance Multitenant Security Is Your Data More or Less Secure in the Cloud?

Security in an Automated Cloud Environment

Automation Precertification of VM Templates Precertification of Network Zones and Segmentation Precertification Applications Asset and Configuration Management Customer Visibility into Security and Operations

Identity Management and Federation

Single Sign-On Federation

Customer Accreditation of Cloud Services Data Sovereignty and On-Shore Support Operations Cloud Security Certifications Cloud Security Best Practices

Planning Multitenancy Automation in a Cloud Asset and Configuration Management Monitoring and Detection Outside Your Network Perimeter Consolidated Data in the Cloud Continuous Monitoring Denial-of-Service Plan Global Threat Monitoring Change Control

7. Cloud Management

Understanding the Cloud Management System Architecture Orchestrating Automated Actions

Resource Allocation Resource Reclamation Setting Up Orchestrator Workflows

Creating Reports and Dashboards Managing Systems and Services Providing Self-Service Control Panels Software Applications and Packaging

Software Applications Extending the System via APIs Software Packaging/Configuration Management Tools

Cloud Management Platforms: The Build Versus Buy Decision

Building your Own Cloud Management System Buying a Cloud Management System Purchasing and Upgrading a Cloud Management System Commercial Cloud Management Platforms

Open Source Cloud Platforms and Industry Standards

Configuration Automation Tools

Cloud Management Best Practices

Cloud Management Platform Building Versus Buying a Cloud Management Platform Hybrid Cloud Open Source

8. Hybrid and Cloud Brokering

What Is a Cloud Broker Key Hybrid and Brokering Terminology Hybrid Cloud Versus Cloud Broker The NIST Cloud Broker Architecture Cloud Broker Functional Architecture

The Cloud Portal Layer The Orchestration Layer The Provisioning Layer The Systems Management Layer

Governance Data Portability Evaluating and Selecting a Cloud Broker Challenges of Cloud Brokering The Future of Hybrid and Cloud Brokering Hybrid and Cloud Brokering Best Practices

Hybrid versus Brokering Brokering Role Hybrid and Cloud Brokering Platforms Broker Governance Service Portability

9. Industry Trends and the Future of Cloud Computing

An Analysis of Industry Trends

Public Cloud Providers SaaS Providers The Convergence of the IaaS and SaaS Industries Systems Integrators Private to Hybrid Cloud Small Business Purchasing Cloud Services Cloud Deployment Models

The Future of Cloud Computing

The Hybrid Cloud Bridging Public Cloud to Enterprise Datacenters Software-Defined Datacenters Cloud Service Brokering

Transforming Applications

Continuous Application Development (Continuous Delivery) Application Publishing Open Source Application Development Application APIs Application Containers

Self-Service Administration and Control Panels Big Data and Analytics The Internet of Things

The IoT, the Cloud, and your Home The IoT and Cloud in Your Automobile Personal

Closing Comments

Glossary Index

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