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Index
Cover Page
Half Title Page
Title Page
Copyright Page
Dedication Page
Contents Page
Preface Page
1 Business Impact of Emerging Technologies and Trends
Introduction
Artificial Intelligence
Augmented Reality
Blockchain Technology
Drones
Applying for a Drone License for Commercial Use
Internet of Things
Robotics
3D Printing
Virtual Reality
Change in the Way Business Is Done
Some Prevalent Types of Computing
Risks Surrounding Business and Technology Connected to Them
Need for Compliance
Use of Tools to Ease the Compliance Process
Building a Compliance Framework
Conclusion
2 Challenges and Roadblocks to Compliance
The Pain Points in GRC
NIST Cybersecurity Framework
Compliance Can Be Attested or Assurance Function
Challenges to Address Security Governance in the Organization
To Combat Incidence of Security Breaches
Existence of Skill Gaps
Challenge of Connected Devices
Changing Face of Technology
Data Governance
Data Governance Serves to Overcome the Following Obstacles
Delay in Submission of Compliance Reports
Avoids Breach of Data Integrity by Secure Access
Removes the Fear of Wrong Comprehension of Data and Data Subjects
Allows Better Centralized Control Over Compliance and Other Data
Data Governance Brings Autonomy and Reduces the Dependence on Individual Employees
Size of Data
Existence of Legacy Data
Regulatory Requirements of Business Continuity
Challenges in Cloud Computing
Challenges with Cloud Services
Security Issues
Cost Management and Containment
Lack of Resources or Expertise
Governance/Control
Compliance
Managing Multiple Clouds
Performance
Segmented Usage and Adoption
Migration
Compliance Issues for Specific Industries
Challenges in Healthcare Industry
Healthcare’s Attack Surface Is Growing
Use of Old Hardware and Software
Healthcare Gives Low Priority to Cybersecurity Risks
Healthcare Is Interconnected
Stolen Healthcare Data Is Valuable
Patients Are Given Access Rights to Medical Data
Limited Budget for Cybersecurity
Lack of Cybersecurity Education
Healthcare Industry to Comply with GDPR
Change in Legal and Regulatory Provisions
There Is No Accountability for Cybersecurity
HITRUST
Compliance Challenges for Banking and Financial Services
Acute Competition
Increase in Breaches
Changing Business Models
Addressing Issues of Making a ‘Global Footprint’
Adapting to Rapid Changes
Technology Challenge
Supervisory Pressure
Use of Mobile Banking Applications
Some Banking-Related Compliances
SOX Compliance and Data Security
Top Compliance Challenges Facing Logistics Industry
Third-Party Service Providers
Challenges in Implementation of GDPR
Keeping Abreast of Changes
Maintaining Accountability and Transparency in Operations
Complex Technology That Is Constantly Being Added to the Suite
Lack of Awareness, Education, and Cultural Barriers
Ensuring Third-Party Compliance
Data Breaches and Cyberattacks
Build Strong and Adaptable Foundations
Conduct Due Diligence on Third-Party Service Providers
Embed a Security- and Compliance-Aware Business Culture
Obtaining Right Skill Sets for Technology
Make Security and Data Protection a Priority
Monitoring and Reporting
Need for a Well-Drafted Compliance Plan
ePrivacy Regulation
Security Policy Implementation
Employees Are Assets but Sometimes Pose a Challenge
Conclusion
Coming Next …
3 Adopting an Integrated Approach
PDCA Approach to Building Organizational Framework
Categories of Compliance
Weaving Compliance into the Organizational Setup
Appointment of a Compliance Officer
Understanding Organizational Processes and Structure
Compliance Analytics for Identifying and Validating Compliance Requirements
Conducting Compliance Risk Assessment
Compliance Analytics Is an Ongoing Program
Choosing and Tailoring an Appropriate GRC Framework
Steps in Building a GRC Framework
Stakeholder Participation in GRC Strategy
Building a Hybrid Security Framework
Finding a Right Fit
Components of GRC Framework
Information Security Governance Framework
Cybersecurity Framework, a Part of Security Governance
Other Frameworks
Risk Governance/Framework
Risk Identification
Risk Monitoring and Reporting
Risk Governance
Common Risk Frameworks
Risk IT Framework (ISACA)
IRGC Risk Framework
Formulating an Integrated Compliance Framework
Compliance Programs
Automation for Better Compliance
Compliance Requirements of Partner Organization and Due Diligence during Contract Signing
Compliance Training
Compliance Audit
Follow-Up Action by Management
Conclusion
Going Further …
4 Compliance Frameworks – Possible Solutions
IT Governance
Compliance Standards and Guidelines
IT Governance Frameworks
COSO (Committee of Sponsoring Organizations)
COBIT (Control Objectives for Information Technology)
ITIL
Sarbanes–Oxley Compliance
ISO/IEC 38500
Strengths
Constraints
Advantages of ISO/IEC 38500 – IT Governance
Risk Frameworks
ISO 31000:2009, Risk Management
IEC 31010, Risk Management
FAIR (Factor Analysis of Information Risk)
The International Risk Governance Council (IRGC)
Enterprise Risk Management (ERM)
NIST Cybersecurity Framework
Octave
CIS Critical Security Controls
Regulatory Compliance
Global Data Protection Regulation (GDPR)
HITRUST
HIPAA
Industry-Specific Standards
PCI DSS (Payment Card Industry Data Security Standard)
Building a Hybrid Security Framework
Types of SOC Reports
Security
Availability
Processing Integrity
Confidentiality
Privacy
Certification Readiness
Points of Focus in an SOC 2 Audit
Annexure A
Annexure B
Annexure C
Annexure D
5 Adoption of a Customized Approach to Compliance
Setting Right Business Imperatives
Need for an Integrated Compliance Framework
Mapping of Key Controls
Planning an Integrated Framework Befitting the Business and Scale of Operations
In Building the Business Case, the Following Factors Have to Be Considered
Why Compliance Standards Exist?
Options for Building a GRC Framework
Components of GRC Framework
Some Existing GRC Structures
The Three Lines of Defense Model for Management Oversight
The First Line of Defense (Functions that Own and Manage Risks)
The Second Line of Defense (Stands for Functions that Specialize in the Compliance and/or Management of Risk)
The Third Line of Defense (Independent Assurance)
Integrated Cybersecurity Governance Model
Integrated Management System (or IMS)
How to Define a Compliance Framework for the Organization
Determining Costs of Compliance
Key Capabilities of a GRC Framework
Compliance Capabilities Desired by Organizations
Purpose of a Compliance Program
How to Build an Integrated Framework for Compliance
Considerations at the Time of Initiating an Integrated Compliance Program
Key Assumptions in Implementing an Effective GRC Program Consists of
How to Stitch Multiple Controls Together for Overlapping Controls
Control Sheets for Various Standards
Implementing an Integration of Two or More Frameworks
Metrics to Be Set to Measure Performance
Reducing the Risk of Noncompliance
Critical Success Factors in Implementing an Integrated Compliance Program
Benefits of a Single Integrated Framework for Compliance
Internal Audit
Standardizing Audit Questions
IT Audit and Compliance
Conclusion
6 Activities/Phases for Achieving Integrated Compliance
Illustration I
Forming a Comprehensive Baseline of Controls
Illustration 2
Conclusion
Annexure A
7 Designing an Operating Model for Risk and Compliance Aligned with the Business Model
GRC Drivers
OCEG Model
KPMG’s GRC Target Operating Model (TOM)
The Three Lines Model for GRC
GRC Model for Banks
Evolution of Virtual Banking
Model Monitoring and Control
Model Validation
Components of Validation
GRC Metrics and Measurements
Data Integrity
Model Control Practices
8 Next Steps – Through Automation
Need for an Integrated GRC Platform
Process of Integrating GRC Function
Working on a GRC Strategy for Transformation
Good to Keep a Suggestion Box
Commonality of Purpose Is Important
Creating a Strategic GRC Plan
Features of GRC Platforms
Criteria for Choice of GRC Application
1. It Should Be User-Friendly
2. Support Mobile Devices
3. Support Cloud Application
4. Security
5. Cost
6. Vendor Support
7. Automation
Identifying a Business-Ready GRC Solution
MIS Reporting
1. LogicManager
2. SAP’s GRC Offering
3. MetricStream GRC Platform
4. ServiceNow
5. The Cura Software GRC Management Platform
6. OneTrust
Speed of Digital Transformation
Three Principles for Organizational Redesign
Data Analytics
Compliance Analytics Techniques
ISO 19600 – A Certification for GRC
Governance Risk and Compliance Certification
Conclusion
Annexure A
Case Study 1
Case Study 2
Case Study 3
Case Study 4
Case Study 5
Index
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