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Index
Cover
Title Page
Copyright
About the Author
Contents
Map of Finland
Introduction
Key Facts
1 Land and People
• Geographical Overview
• Climate
• Wildlife
• Brief History
• Government and Politics
• Finland and Its Neighbors
• The Finns Today
• Cities in Finland
2 Values and Attitudes
• Sisu
• Proud to be Finnish
• Democracy
• Equality
• Honesty
• Community Spirit
• Personal Relationships
• Church and Religion
• Attitudes Toward Foreigners
3 Festivals, Customs, and Traditions
• National Holidays
• Festivals
• Family Celebrations
4 Making Friends
• Hospitality
• Conversation and Culture
• Formality Versus Informality
• Alcohol and Entertainment
• Gifts
• Joining Clubs and Societies
5 The Finns at Home
• Quality of Life
• Living Conditions
• The Finnish Family
• Daily Life and Routines
• Food
• The Summerhouse (Mökki)
• Schools and Education
• Moving to or visiting Finland
6 Time Out
• Outdoor Activities and Nature
• Freedom to Roam: Everyman’s right (Jokamiehenoikeus)
• Sports
• Design and Shopping
• Banks and Cash Machines
• Eating Out
• Buying Alcohol and Drinking
• Nightlife
• Sex and the City
• Confrontation
• High Culture
• Popular Culture
7 Travel, Health, and Safety
• Driving
• Taxis
• Cycling
• Public Transport
• Where to Stay
• Health and Security
• Clothing
8 Business Briefing
• Getting Down to Business
• Office Style and Etiquette
• Communication Styles
• Presentations
• Teamwork
• Leadership and Decision Making
• Timing and Punctuality
• Meetings and Negotiations
• Contracts
• Handling Disagreements
• Women in Business
9 Communicating
• Language
• Silence
• Body Language
• Conversation
• Humor
• Written Communications
• Services
• Conclusion
Further Reading
Picture Credits
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