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Index
Running Lean: Iterate from Plan A to a Plan That Works Dedication Praise for Running Lean, Second Edition Foreword Preface
Safari® Books Online We’d Like to Hear from You Attributions and Permissions
Introduction
What Is Running Lean?
Why Are Startups Hard? Is There a Better Way?
Customer Development Lean Startup Bootstrapping
What Will This Book Teach You? Is This Book for You? How Is This Book Organized?
Part 1: Roadmap Part 2: Document Your Plan A Part 3: Identify the Riskiest Parts of Your Plan Part 4: Systematically Test Your Plan
About Me
Why This Book? Field-Tested
Disclaimers
Practice Trumps Theory There Are No Silver Bullets
I. Roadmap
1. Meta-Principles
Step 1: Document Your Plan A
There Is an “I” in Vision Capture Your Business Model Hypotheses Your Product Is NOT “the Product”
Step 2: Identify the Riskiest Parts of Your Plan
The Three Stages of a Startup
Stage 1: Problem/Solution Fit Stage 2: Product/Market Fit Stage 3: Scale
Pivot Before Product/Market Fit, Optimize After Where Does Funding Fit into All This?
Step 3: Systematically Test Your Plan
What Is an Experiment? The Iteration Meta-Pattern
2. Running Lean Illustrated
Case Study: How I Wrote Iterated This Book
Understand the Problem Define the Solution Validate Qualitatively Verify Quantitatively Is the Book Finished?
II. Document Your Plan A
3. Create Your Lean Canvas
Brainstorm Possible Customers Sketching a Lean Canvas
Problem and Customer Segments Unique Value Proposition
How to craft a unique value proposition
Solution Channels
Freer versus paid Inbound versus outbound Direct versus automated Direct versus indirect Retention before referral
Revenue Streams and Cost Structure
Revenue streams Cost structure
Key Metrics
Acquisition Activation Retention Revenue Referral
Unfair Advantage
Now It’s Your Turn
III. Identify the Riskiest Parts of Your Plan
4. Prioritize Where to Start
What Is Risk? Rank Your Business Models Seek External Advice
5. Get Ready to Experiment
Assemble a Problem/Solution Team
Forget Traditional Departments Start with the Smallest Team Possible, but No Smaller
The three must-haves: development, design, and marketing
Be Wary of Outsourcing Your Problem/Solution Team
Running Effective Experiments
Maximize for Speed, Learning, and Focus Identify a Single Key Metric or Goal Do the Smallest Thing Possible to Learn Formulate a Falsifiable Hypothesis Validate Qualitatively, Verify Quantitatively Make Sure You Can Correlate Results Back to Specific Actions Create Accessible Dashboards Communicate Learning Early and Often
Applying the Iteration Meta-Pattern to Risks
What About Unfair Advantage?
IV. Systematically Test Your Plan
6. Get Ready to Interview Customers
No Surveys or Focus Groups, Please
Are Surveys Good for Anything?
But Talking to People Is Hard Finding Prospects Preemptive Strikes and Other Objections (or Why I Don’t Need to Interview Customers)
7. The Problem Interview
What You Need to Learn Testing the Problem Formulate Falsifiable Hypotheses Conduct Problem Interviews
Welcome (Set the Stage) Collect Demographics (Test Customer Segment) Tell a Story (Set Problem Context) Problem Ranking (Test Problem) Explore Customer’s Worldview (Test Problem) Wrapping Up (the Hook and Ask) Document Results
Do You Understand the Problem?
What Are the Problem Interview Exit Criteria?
8. The Solution Interview
What You Need to Learn Testing Your Solution Testing Your Pricing
Don’t Ask Customers What They’ll Pay, Tell Them Don’t Lower Signup Friction, Raise It The Solution Interview as AIDA How Is This Different from a Pitch?
Formulate Testable Hypotheses Conduct Solution Interviews
Welcome (Set the Stage) Collect Demographics (Test Customer Segment) Tell a Story (Set Problem Context) Demo (Test Solution) Test Pricing (Revenue Streams) Wrapping Up (the Ask) Document Results
Do You Have a Problem Worth Solving?
What Are the Solution Interview Exit Criteria?
9. Get to Release 1.0
Product Development Gets in the Way of Learning Reduce your mVP Get Started Deploying Continuously Define your activation Flow
The Anatomy of an Activation Flow
Build a Marketing Website
The Anatomy of a Marketing Website The Landing Page Deconstructed
10. Get Ready to Measure
The Need for Actionable Metrics
What Is an Actionable Metric?
Metrics Are People First Simple Funnel Reports Aren’t Enough Say Hello to the Cohort How to Build Your Conversion Dashboard
11. The MVP Interview
What You Need to Learn Formulate Testable Hypotheses Conduct MVP Interviews
Welcome (Set the Stage) Show Landing Page (Test UVP) Show Pricing Page (Test Pricing) Signup and Activation (Test Solution) Wrapping Up (Keep Feedback Loop Open) Document Results
12. Validate Customer Lifecycle
Make Feedback Easy Troubleshoot Customer Trials
Acquisition and Activation Retention Revenue Referral
Are You Ready to Launch?
What Are the Launch Criteria? 3, 2, 1 ... Launch!
13. Don’t Be a Feature Pusher
Features Must Be Pulled, Not Pushed Implement an 80/20 Rule Constrain Your Features Pipeline Process Feature Requests The Feature Lifecycle
How to Track Features on a Kanban Board The Process Steps Explained
14. Measure Product/Market Fit
What Is Product/Market Fit? The Sean Ellis Test Focus on the “Right” Macro What About Revenue? Have You Built Something People Want?
What Are the Early Traction Exit Criteria?
What About the Market in Product/Market Fit?
Start by Identifying Your Key Engine of Growth
Summary
Design Pattern for a Network Effects Product Design Pattern for a Multisided (Marketplace) Product
15. Conclusion
What’s Next?
Life After Product/Market Fit Did I Keep My Promise? Keep In Touch
Resources
Books Blogs Tools
A. Bonus Material
How to Build a Low-Burn Startup Why Premature Fundraising Is a Form of Waste How to Achieve Flow in a Lean Startup
The Conflicting Pull for Time Creating Daily Flow Creating Weekly Flow Eliminating Software Waste
How to Set Pricing for a SaaS Product
What About Freemium? The Problems with Freemium How to Approach Freemium
How to Build a Teaser Page
How to Write a Sales Letter How to Create a Teaser Landing Page
How to Get Started with Continuous Deployment
Commit Test Deploy Monitor
How to Build a Conversion Dashboard
How to Collect Data How to Visualize Your Conversion Dashboard How to Track Retention
Index About the Author Copyright
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