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Index
Preface
Why I Wrote This Book and for Whom How This Book Is Organized
Chapter 1: Culture Chapter 2: Talent Chapter 3: Office Space and Remote Working Chapter 4: Personal Growth and Finding Balance Chapter 5: Planning for the Future Chapter 6: Leadership Styles Chapter 7: Sales and Marketing Chapter 8: Learning from Our Biggest Mistakes Companies Interviewed for This Book
Acknowledgments Conventions Used in This Book Using Code Examples Safari® Books Online How to Contact Us
1. Culture
Introduction It Starts with the People
Culture Trickles Down from the Founders Safe and Happy Spaces Personality as Culture
Laying the Foundation for Culture
Deliberate Cultural Design Aligning People with Culture The Structure of Culture
Final Words Key Takeaways
2. Talent
Introduction Small Teams and Building Out Developing Talent Is Similar to Developing a Sales Pipeline
Which Came First, the Skills or the Passion?
Hire People Smarter than You
Diversity of Skills
Grow out of Your Shoes, Not into Them Hire Coachable People Willing to Learn Growing Teams
Finding Balance and Letting Go
Apprenticeships Final Words Key Takeaways
3. Office Space and Remote Working
Introduction Selecting a Location
How Space Enhances Brand Personality The Message Office Space Sends First We Shape the Space, Then It Shapes Us Design Leader as Interior Designer Move Space, Move Culture
Layouts and Interior Design
Leading Remote Teams The Space Between
Final Words Key Takeaways
4. Personal Growth and Finding Balance
Introduction Finding the Right Focus Partners and Support
Where the Inspiration and Support Comes from
Designing Balance
The Importance of Exercise All Work and No Play
Planning for a Harmonious Future
Rules and Routine Acquiring New Skills Soft Skills Have Big Upsides
Growing Companies by Growing Leaders Final Words Key Takeaways
5. Planning for the Future
Introduction Natural Planners Versus Learned Planning That Pesky Ambiguous Future Aligning Plans to Culture Planning for Success, and Not the Other Thing Connecting the Dots Connecting Plans to Specific Revenue Outcomes Be Bolder and Wiser Staying Relevant Final Words Key Takeaways
6. Leadership Styles
Introduction Failure as a Gift
Leading by Connecting Balancing Hard and Soft Approaches
The Long-Term Style
Lots of Styles, One Goal Leaders Draw the Best from Others Final Words Key Takeaways
7. Sales and Marketing
Introduction Opening Up
Your Work Is Your Marketing
Aligning Marketing with Mission Organizing for Optimal Outcomes
Thought Leadership Is Your Marketing
Converting Leads to Deals
CEO as Chief Sales Officer Improving Sales by Turning Away Business
Salespeople, Commissions, and Incentives Sales and Marketing Pipelines Creating Your Own Sales Lens
Putting the Sales Lens to Use The Lens in Action
Final Words Key Takeaways
8. Learning from Our Biggest Mistakes
Introduction The Business Is the Design Project Letting Go, Somewhat Managing Growth Working with Clients Making Better Mistakes Final Words Key Takeaways
Index
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