Log In
Or create an account ->
Imperial Library
Home
About
News
Upload
Forum
Help
Login/SignUp
Index
The Emotionally Intelligent Manager : How to Develop and Use the Four Key Emotional Skills of Leadership
Cover
Contents
Introduction
Part One: Learn About the World of Emotional Intelligence
1 Emotions and Reasoning at Work
2 An Emotional Blueprint
Part Two: Understand Your Emotional Skills
3 Read People: Identifying Emotions
4 Get in the Mood: Using Emotions
5 Predict the Emotional Future: Understanding Emotions
6 Do It with Feeling: Managing Emotions
7 Measuring Emotional Skills
Part Three: Develop Your Emotional Skills
8 Read People Correctly: Improving Your Ability to Identify Emotions
9 Get in the Right Mood: Improving Your Ability to Use Emotions
10 Predict the Emotional Future Accurately: Improving Your Ability to Understand Emotions
11 Do It with Smart Feelings: Improving Your Ability to Manage Emotions
Part Four: Apply Your Emotional Skills
12 Managing You: Applying Your Emotional Intelligence Skills
13 Managing Others: Applying Emotional Intelligence Skills with Others
14 Building the Emotionally Intelligent Manager
Appendix 1: Assessing Your Emotional Style
Appendix 2: The Emotional Blueprint
Appendix 3: Further Reading and Updates
Notes
Acknowledgments
About the Authors
Index
Team DDU
← Prev
Back
Next →
← Prev
Back
Next →