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Index
Cover
Title Page
Copyright
Table of Contents
Dedication
Preface
Acknowledgments
Chapter 1: Behavioral Innovation: Remembering the Human
Chapter 2: The Brave New Workshop: A Journey of Fear and Discovery
Exploring Expansion
Enter Corporate Services
The Future Is Bright
What's In It for Me?
Chapter 3: The Mindset of Discovery: Improvisational Roots
Chapter 4: The Art of Practice
The Science Behind the Approach
Practicing the Mechanics of Acceptance and Recognition
Weaving Practice into Everyday Life
Chapter 5: The Mindset of Fear
Moving Away from Fear
Fear in the Workplace
The Symptoms of Fear
Chapter 6: The Anatomy of the Mindset of Discovery
Mindset of Discovery = Foundation for Innovation
Getting Comfortable Being Uncomfortable
Chapter 7: Building Your Innovation Fitness Plan
Breaking the Patterns
Changing our Brains
Habit Transformation
Let's Begin!
Chapter 8: Listening
Listening to a City
Listening and Innovation
Listening and Persuasion
Chapter 9: Deferring Judgment
Deferring Judgment to Aid Collaboration
Avoiding Judgment Plaque
Chapter 10: Declaring
Declaring for Innovation
Grounding Your Declarations
Mission Accomplished
Communication Is a Two-Way Street
Declaring Nonverbally
The Power of Words
Chapter 11: Reframing
Reframing as Methodology
Reframing Mistakes
Chapter 12: Jumping In
Listening to the Itch
Sister Super
Jumping in to Serve
Jiggly Boy
Barriers to Jumping into Innovation
Chapter 13: The Desire for Change
References
Index
End User License Agreement
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