Loving Leadership · 8 Powerful Techniques that so many leaders miss by Summerfield, Richard -- Read -- Imperial Library of Trantor

Index

Title Copyright Contents Introduction

Who will benefit from reading this book? How is this book different from others? Loving Leadership: Introducing the 8 powerful techniques Exercise: Where are you now?

Chapter 1: Give Trust

Share private Information Be Human Take risks on others Case Study: Anna Blackburn, CEO of Beaverbrooks Expert View: Neville Pritchard, CEO of HR in Flow Ltd Give Trust Summary Checklist: 10 Big Things

Chapter 2: Care For Others

Treat people like family Worry for their wellbeing Show them they are valued Case Study: John Diamond, Director at JT Group and Technology Entrepreneur Expert View: Alexsis Wintour, Director and Founder of Marbral Advisory Services Care for Others Summary Checklist: 10 Big Things

Chapter 3: Be Vulnerable

Admit when you are wrong Be honest when you don’t know Don’t take yourself too seriously Case Study: Lynne Weedall, Group HR Director at Dixons Carphone Expert View: Dale Ibbotson MBE, Chairman of 3D Group Be Vulnerable Summary Checklist: 10 Big Things

Chapter 4: Shine a Light

Give public recognition Be a talent spotter Let others lead Case Study: David C. Novak, Executive Chairman and Ex-CEO of Yum! Expert View: Graeme Codrington, CEO of TomorrowTodayGlobal Shine a Light Summary Checklist: 10 Big Things

Chapter 5: Create Magic Moments

Surprise people Remember little details Be spontaneous Case Study: Beatrice Tollman, Founder and President of Red Carnation Hotels Expert View: Shaun Smith, Founder of Smith & Co, Author of Bold Create Magic Moments Summary Checklist: 10 Big Things

Chapter 6: Really Listen

Get to know the whole person Show that you have heard them Take action on what people say Case Study: Allan Leighton, Ex-CEO of Asda, and Chairman of Royal Mail Expert View: Wayne Clarke, Founding Partner at The Global Growth Institute The billion-dollar quality conversation Really Listen Summary Checklist: 10 Big Things

Chapter 7: Be Sociable

Have fun Don’t dodge non-work stuff Get back to the floor Case Study: Carole Woodhead, CEO of Hermes Parcelnet Expert View: Sue Stoneman, CEO of NKD Learning Be sociable Summary Checklist: 10 Big Things

Chapter 8: Paint Pictures

Turn your word vision into a picture Draw what you mean Use memorable images Case Study: Martin Cooper, Finance Director at BAE Systems Expert View: Darren Briggs, MD of Flametree Communication Paint Pictures Summary Checklist: 10 Big Things

Chapter 9: Making it Stick

Exercise: where to focus your energy Additional personal notes/actions Author’s scores as of October 2015 Not all at once In summary: paradoxes and truisms And finally, good luck References and sources of Inspiration Corporate Logo About the Author