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Index
Guide to Being an Effective Manager Collection
About the pagination of this eBook
Collection Contents
Guide to Getting the Right Work Done
What You'll Learn
Contents
Section 1: Get Started
Ch 1: You Can't Get It All Done
Ch 2: Nine Things Successful People Do Differently
Ch 3: Being More Productive
Section 2: Prioritize Your Work
Ch 4: Get a Raise by Getting the Right Work Done
Ch 5: The Worth-Your-Time Test
Ch 6: Say Yes to Saying No
Section 3: Organize Your Time
Ch 7: A Practical Plan for When You Feel Overwhelmed
Ch 8: Stop Procrastinating--Now
Ch 9: Don't Let Long-Term Projects Become Last-Minute Panic
Ch 10: Stop Multitasking
Ch 11: How to Stay Focused on What's Important
Ch 12: To-Do Lists That Work
Ch 13: How to Tackle Your To-Do List
Ch 14: Reward Yourself for Doing Dreaded Tasks
Section 4: Delegate Effectively
Ch 15: Management Time
Ch 16: Levels of Delegation
Section 5: Create Rituals
Ch 17: Ritual
Ch 18: Power Through Your Day in 90-Minute Cycles
Ch 19: An 18-Minute Plan for Managing Your Day
Ch 20: Use a 10-Minute Diary to Stay on Track
Section 6: Renew Your Energy
Ch 21: How to Accomplish More by Doing Less
Ch 22: Manage Your Energy, Not Your Time
Ch 23: Why Great Performers Sleep More
Section 7: Take Control of Your E-mail
Ch 24: Simplify Your E-mail
Ch 25: Eight E-mail Overload Experiments
Section 8: Maintain Your New Approach
Ch 26: Sustaining Your Productivity System
Section 9: Explore Further
Ch 27: More Productivity Books to Explore
Ch 28: Productivity Apps and Tools
Index
Guide to Better Business Writing
Copyright
What You'll Learn
Contents
Introduction: Why you need to write well
Section 1: Delivering the Goods Quickly and Clearly
Ch 1: Know why you're writing
Ch 2: Understand your readers
Ch 3: Divide the writing process into four separate tasks
Ch 4: Before writing in earnest, jot down your three main points--in complete sentences
Ch 5: Write in full--rapidly
Ch 6: Improve what you've written
Ch 7: Use graphics to illustrate and clarify
Section 2: Developing Your Skills
Ch 8: Be relentlessly clear
Ch 9: Learn to summarize--accurately
Ch 10: Waste no words
Ch 11: Be plain-spoken: Avoid bizspeak
Ch 12: Use chronology when giving a factual account
Ch 13: Be a stickler for continuity
Ch 14: Learn the basics of correct grammar
Ch 15: Get feedback on your drafts from your colleagues
Section 3: Avoiding the Quirks That Turn Readers Off
Ch 16: Don't anesthetize your readers
Ch 17: Watch your tone
Section 4: Common Forms of Business Writing
Ch 18: E-mails
Ch 19: Business Letters
Ch 20: Memos and Reports
Ch 21: Performance Appraisals
Appendix A: A Checklist for the Four Stages of Writing
Appendix B: A Dozen Grammatical Rules You Absolutely Need to Know
Appendix C: A Dozen Punctuation Rules You Absolutely Need to Know
Appendix D: Common Usage Gaffes
Appendix E: Some Dos and Don'ts of Business-Writing Etiquette
Appendix F: A Primer of Good Usage
Desk References
Index
Acknowledgments
About the Author
Guide to Persuasive Presentations
What You'll Learn
Contents
Introduction
Section 1: Audience
Understand the Audience's Power
Segment the Audience
Present Clearly and Concisely to Senior Executives
Get to Know Your Audience
Define How You'll Chance the Audience
Find Common Ground
Section 2: Message
Define Your Big Idea
Generate Content to Support the Big Idea
Anticipate Resistance
Amplify Your Message Through Contrast
Build an Effective Call to Action
Choose Your Best Ideas
Organize Your Thoughts
Balance Analytical and Emotional Appeal
Lose the Jargon
Craft Sound Bites
Section 3: Story
Apply Storytelling Principles
Create a Solid Structure
Craft the Beginning
Develop the Middle
Make the Ending Powerful
Add Emotional Texture
Use Metaphors as Your Glue
Create Something They'll Always Remember
Section 4: Media
Choose the Right Vehicle for Your Message
Make the Most of Slide Software
Determine the Right Length for Your Presentation
Persuade Beyond the Stage
Share the Stage
Section 5: Slides
Think Like a Designer
Create Slides People Can "Get" in Three Seconds
Choose the Right Type of Slide
Storyboard One Idea per Slide
Avoid Visual Cliches
Arrange Slide Elements with Care
Clarify the Data
Turn Words into Diagrams
Use the Right Number of Slides
Know When to Animate
Section 6: Delivery
Rehearse Your Material Well
Know the Venue and Schedule
Anticipate Technology Glitches
Manage Your Stage Fright
Set the Right Tone for Your Talk
Be Yourself
Communicate with Your Body
Communicate with Your Voice
Make Your Stories Come to Life
Work Effectively with Your Interpreter
Get the Most out of Your Q&A
Build Trust with a Remote Audience
Keep Remote Listeners Interested
Keep Your Remote Presentation Running Smoothly
Section 7: Impact
Build Relationships Through Social Media
Spread Your Ideas with Social Media
Gauge Whether You've Connected with People
Follow Up After Your Talk
Index
About the Author
Guide to Making Every Meeting Matter
What You'll Learn
Contents
Preface: The Condensed Guide to Running Meetings
Section One: Prepare
Chapter 1: Do You Really Need to Hold That Meeting?
Chapter 2: Stop Calling Every Conversation a "Meeting"
Chapter 3: If You Can't Say What Your Meeting Will Accomplish, You Shouldn't Have It
Chapter 4: How to Design an Agenda for an Effective Meeting
Chapter 5: The Key to Shorter, Better Meetings
Chapter 6: The 50-Minute Meeting
Chapter 7: The Magic of 30-Minutes Meetings
Chapter 8: Meetings Need a Shot Clock
Chapter 9: Are There Too Many People in Your Meeting?
Section Two: Conduct
Chapter 10: Before a Meeting, Tell Your Team That Silence Denotes Consent
Chapter 11: Establish Ground Rules
Chapter 12: Reach Group Decisions During Meetings
Chapter 13: The Right Way to Cut People Off in Meetings
Chapter 14: Dealing with People Who Derail Meetings
Chapter 15: Refocus a Meeting After Someone Interrupts
Section Three: Participate
Chapter 16: Polite Ways to Decline a Meeting Invitation
Chapter 17: How to Interject in a Meeting
Chapter 18: Stuck in a Meeting from Hell? Here's What to Do
Chapter 19: 7 Ways to Stop a Meeting from Dragging On
Chapter 20: When Your Boss is Terrible at Leading Meetings
Section Four: Close and Follow Up
Chapter 21: The Right Way to End a Meeting
Chapter 22: Don't End a Meeting Without Doing These 3 Things
Section Five: Specific Types of Meetings
Chapter 23: What Everyone Should Know About Running Virtual Meetings
Chapter 24: How to Run a Great Virtual Meeting
Chapter 25: Conduct a Meeting of People from Different Cultures
Chapter 26: Making Global Meetings Work
Chapter 27: Give Your Standing Meetings a Makeover
Chapter 28: How to Do Walking Meetings Right
Chapter 29: Stand-Up Meetings Don't Work for Everybody
Chapter 30: Leadership Summits That Work
Appendix A: Meeting Preparation Checklist
Appendix B: Sample Agendas
Appendix C: Meeting Follow-Up Checklist
Appendix D: Sample Follow-Up Memo
Appendix E: Digital Tools to Make Your Next Meeting More Productive
Index
Guide to Project Management
Copyright
What You'll Learn
Contents
Overview
Ch 1: The Four Phases of Project Managment
Ch 2: The Cast of Characters
Phase 1: Planning
Ch 3: A Written Charter
Ch 4: Dealing with a Project's "Fuzzy Front End"
Ch 5: Performing a Project Premortem
Ch 6: Will Project Creep Cost You--or Create Value?
Phase 2: Build-Up
Ch 7: Setting Priorities Before Starting Your Project
Ch 8: Boost Productivity with Time-Boxing
Ch 9: Scheduling the Work
Ch 10: HBR Case Study: A Rush to Failure?
Ch 11: Getting Your Project Off on the Right Foot
Ch 12: The Discipline of Teams
Phase 3: Implementation
Ch 13: Effective Project Meetings
Ch 14: The Adaptive Approach to Project Management
Ch 15: Why Good Projects Fail Anyway
Ch 16: Monitoring and Controlling Your Project
Ch 17: Managing People Problems on Your Team
Ch 18: The Tools of Cooperation and Change
Ch 19: Don't Throw Good Money (or Time) After Bad
Phase 4: Closeout
Ch 20: Handing Off Authority and Control
Ch 21: Capturing Lessons Learned
Glossary
Index
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